Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD around every 10 days on Windows 7, Bugcheck 0x000000f4

25 Mar 2013   #1
JCutter

Windows 7 Professional x64
 
 
BSOD around every 10 days on Windows 7, Bugcheck 0x000000f4

Hello.

I have a Windows 7 PC that runs 24/7 (I Access it remotely via RDP and IIS, so sleep/hibernate are both disabled.)

About once every 10 days, it blue screen crashes - When I get back to it, either on the console or RDP Session, it's got the Windows Error Report ready to send, and a clean desktop. The only pattern I've managed to figure out is that it's when I'm away from the PC and it's in "Idle" mode

Looking in the event log, the last three times it happened, the bugcheck events were:

Source: Bugcheck, EventID: 1001, Logged 24/03/2013 20:11:42
The computer has rebooted from a bugcheck. The bugcheck was: 0x000000f4 (0x0000000000000003, 0xfffffa8006ba5320, 0xfffffa8006ba5600, 0xfffff80003986470). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 032413-14539-01.

Source: Bugcheck, EventID: 1001, Logged 19/03/2013 22:12:09
The computer has rebooted from a bugcheck. The bugcheck was: 0x000000f4 (0x0000000000000003, 0xfffffa800af73b30, 0xfffffa800af73e10, 0xfffff800039da470). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 031913-11138-01.

Source: Bugcheck, EventID: 1001, Logged 07/03/2013 11:23:02
The computer has rebooted from a bugcheck. The bugcheck was: 0x000000f4 (0x0000000000000003, 0xfffffa800c7c6060, 0xfffffa800c7c6340, 0xfffff800039cb470). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 030713-18876-01.

I'm at the point of getting ready to rebuild the OS, but I'd really appreciate if you could help me rule out a hardware issue, or help pin down any likely candidates for the cause.

I Have attached a zipped dump from the SF Diagnostic Tool, as requested.


My System SpecsSystem Spec
.
25 Mar 2013   #2
cluberti

Windows 10 Pro x64
 
 

csrss.exe is crashing (that's the "critical process" in the F4 bugcheck), and the indications are that it's being caused through the ATI Catalyst Control Center binary. Your dump indicates these drivers are from an early August release of the ATI suite, so upgrading those for starters would be beneficial.
My System SpecsSystem Spec
25 Mar 2013   #3
JCutter

Windows 7 Professional x64
 
 

Thanks for the very quick and informative reply, cluberti.

I tried Catalyst 13.1 in February, but I reverted to 12.8 due to compatibility issue with 1 game.

I'd rather have a stable system than a fast game, so based on AMD Catalyst, would you recommend Catalyst 13.1 (Latest Stable) or 13.3 (latest beta?
My System SpecsSystem Spec
.

25 Mar 2013   #4
cluberti

Windows 10 Pro x64
 
 

Unless you like testing, I always recommend the latest stable WHQL drivers.
My System SpecsSystem Spec
25 Mar 2013   #5
JCutter

Windows 7 Professional x64
 
 

Heh. Not with a production system, at least.

I've installed Catalyst 13.1, along with the latest Catalyst Application Profiles (12.11 CAP 2) - Hoping that will stop the BlueScreen, and fix the performance issues with the game.

Due to the nature of the crash, it will be a while before I know if it's worked, but I'll post back either way.
My System SpecsSystem Spec
26 Mar 2013   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

In addition to Carl's recommendation I'd just add that out dated SSD firmware causes BSOD with bug check F4.
Code:
Model	SAMSUNG SSD 830 Series ATA Device
Be sure to update the latest firmware for your SSD!
My System SpecsSystem Spec
26 Mar 2013   #7
JCutter

Windows 7 Professional x64
 
 

Thanks for the advise, koolkat77.

I've checked the firmware using Samsung SSD magician 4.0, and it confirmed I'm on the latest version, CXM03B1Q.

I was running an older Intel AHCI Driver from January 2013, but I'm on the latest driver now (11.7.0.1013)
My System SpecsSystem Spec
07 Apr 2013   #8
JCutter

Windows 7 Professional x64
 
 

No crashing so far, so I think Catalyst 12.8 was the cause. Still having shader issues in games, but looking at the release notes for the 13.3 beta, that's due to be fixed, so I'll wait for them to hit final before fixing that, too.

Thank you for your help, cluberti and koolkat77.
My System SpecsSystem Spec
Reply

 BSOD around every 10 days on Windows 7, Bugcheck 0x000000f4




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD - Windows rebooted from bugcheck
Custom built PC under two months old. This is the 6th BSOD! The maintenance report is as follows: Description The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001a (0x0000000000041790, 0xfffffa8005fff850, 0x000000000000ffff, 0x0000000000000000). A dump was saved in:...
BSOD Help and Support
BSOD playing games or browsing web -The bugcheck was: 0x000000f4
Hello, computer is almost a year old but lately its been BSOD constantly. If im playing games, watching netflix, one time it happened as I was typing in my password to log into windows. The computer has rebooted from a bugcheck. The bugcheck was: 0x000000f4 (0x0000000000000003,...
BSOD Help and Support
BSOD Windows 7 Help Always Same Bugcheck Code
Hi, Short history. I am having random BSOD since I built my computer, always the same issue. It never happens during load, always when I walk away and the screen saver is running. I actually never see when it actually happens. It's always the same bugcheck in event viewer. I was getting 1-2 a...
BSOD Help and Support
BSOD on start, Startup Repair: Unknown Bugcheck: Bugcheck 3d
We've been getting a BSOD on one of our computers on startup recently. The exact message the BSOD gives varies but often mentions atapi.sys. Having done extensive research we've come to the conclusion that it could be a rootkit or it could be the fact that we have Daemon Tools installed on the...
BSOD Help and Support
The bugcheck was: 0x000000f4
Hi Guys, I just bought a new box few days ago. every day (at night) when I was not on the machine it crush and reboots with this error. I have noticed you already got this error on this forum but I was not able to find information that could help me solve this issue. This is my System:...
BSOD Help and Support
5 BSOD's in one day with Windows 64 bit (Rebooted from bugcheck)
First off, I am coming from the Mac world and this is my first system build. I have unexpected shutdowns regularly, 5 in one day on 10/2. I went into the reliability monitor and checked the technical details...here's what I found on a couple of the errors: The computer has rebooted from a...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 12:20.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App