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Windows 7: Random ntoskernel.exe BSOD under varying conditions. Please help.

14 Apr 2013   #11
justhekicker

Windows 7 Pro SP-1 (64 bit)
 
 

So before i could rollback the driver i got another BSOD with another file indicated. I have since rolled it back and i have uploaded the new minidump.


My System SpecsSystem Spec
.
15 Apr 2013   #12
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

This BSOD blames Intel Management Engine Interface.
Code:
fffff880`0ad89618  fffff880`03133128Unable to load image \SystemRoot\system32\DRIVERS\HECIx64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for HECIx64.sys
*** ERROR: Module load completed but symbols could not be loaded for HECIx64.sys
 HECIx64+0xe128
This program comes bundled with the motherboards driver cd, but not anything necessary at all. You may easily delete it from Control Panel> Programs and Features.

It also indicates to cdd.dll.
Code:
fffff880`0ad890e8  fffff960`00644000Unable to load image \SystemRoot\System32\cdd.dll, Win32 error 0n2
*** WARNING: Unable to verify timestamp for cdd.dll
*** ERROR: Module load completed but symbols could not be loaded for cdd.dll
 cdd+0x4000
It is somehow associated with display. Either the driver or the GPU itself in question here.
My System SpecsSystem Spec
15 Apr 2013   #13
justhekicker

Windows 7 Pro SP-1 (64 bit)
 
 

Okay so i have uninstalled the Intel management engine. What should i do about the cdd.dll? Should i just wait and see if the GPU driver rollback worked and go from there or is there something that i could test for now?
My System SpecsSystem Spec
.

15 Apr 2013   #14
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Try the driver rollback, and stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark
My System SpecsSystem Spec
15 Apr 2013   #15
justhekicker

Windows 7 Pro SP-1 (64 bit)
 
 

Okay so my GPU passed the Furmark so we'll see what happens now.
My System SpecsSystem Spec
17 Apr 2013   #16
justhekicker

Windows 7 Pro SP-1 (64 bit)
 
 

So i just got another BSOD. I was just watching TV show using VLC.
My System SpecsSystem Spec
18 Apr 2013   #17
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Your crash dumps are not showing any finite probable cause.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

If memtest comes clean, enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

information   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

warning   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

Tip   Tip

Let us know the results, with the subsequent crash dumps, if any.
My System SpecsSystem Spec
18 Apr 2013   #18
justhekicker

Windows 7 Pro SP-1 (64 bit)
 
 

I can run both of these tonight, but i have to say that i have already run both of these tests before i reformatted/reinstalled with no errors and still with BSODs
My System SpecsSystem Spec
18 Apr 2013   #19
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Best to run them again

Until we sort your BSOD can you please set any overclocking to default as
Overclocking will cause system stability issues:

Code:
 
2: kd> !sysinfo cpuspeed
CPUID:        "Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3502
Cheers

Dave
My System SpecsSystem Spec
19 Apr 2013   #20
justhekicker

Windows 7 Pro SP-1 (64 bit)
 
 

Alright so memtest found and error on the 9th pass. This is actually a relief to actually find a tangible problem. Hopefully it is the only one. I will not have enough time this weekend to figure out if it is one stick, both sticks, or a mobo slot. I hope it's not a BIOS setting because i am totally lost if it is. I'll let y'all know as soon as i find out.
My System SpecsSystem Spec
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 Random ntoskernel.exe BSOD under varying conditions. Please help.




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