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Windows 7: BSOD Win7 0x1E ntoskrnl.exe with dmp


26 Mar 2013   #1

Windows 7 Ultimate
 
 
BSOD Win7 0x1E ntoskrnl.exe with dmp

This has been annoying me for awhile. I thought it was because my computer was overheating, my chipset would get to 85 Celsius so i installed another fan. That is obviously not the issue because it is still blue screening.

Report from "WhoCrashed" v 4.01
--------------------------------------------------------------------------------------------------------
On Tue 3/26/2013 12:37:30 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\032613-11200-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x80640)
Bugcheck code: 0x1E (0xFFFFFFFFC0000005, 0xFFFFFA80064935B2, 0x0, 0x0)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
--------------------------------------------------------------------------------------------------------

I downloaded the debugging tool for windows to open the dmp file but I couldnt make much use of it.
Please look at my attached dmp file. I would greatly appreciate if someone could assist me with this, the computer I use is for business so it is becoming a real issue. Thank you greatly for your time

EDIT: Ran the SF Diagnostics Tools and included the zipped results.

My System SpecsSystem Spec
.

26 Mar 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

My System SpecsSystem Spec
26 Mar 2013   #3

Windows 7 Ultimate
 
 

Thanks koolkat77, newb alert here. pardon my ignorance.

Ran the SF diagnostics and uploaded the zipped results folder, editing OP.
My System SpecsSystem Spec
.


26 Mar 2013   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Please post the following report before we proceed:
My System SpecsSystem Spec
26 Mar 2013   #5

Windows 7 Ultimate
 
 

My computer crashed within a minute of running the windows genuine activation diagnostic tool, interesting.


Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
Windows Product ID: 00426-OEM-8992662-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {803D5AC0-05A2-49D9-9645-DEFBB96170BE}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_rtm.101119-1850
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{803D5AC0-05A2-49D9-9645-DEFBB96170BE}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HYRR2</PKey><PID>00426-OEM-8992662-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-2910941206-1291919903-2596469352</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>EP45T-UD3LR</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F5</Version><SMBIOSVersion major="2" minor="4"/><Date>20090224000000.000000+000</Date></BIOS><HWID>11123007018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>GBT </OEMID><OEMTableID>GBTUACPI</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600006-02-1033-7601.0000-0112013
Installation ID: 009932079061616540469613496941497606821696193825070562
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: HYRR2
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 3/26/2013 3:54:52 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: PAAAAAEABgABAAEAAAADAAAAAwABAAEAonYWvEwKRrwMNYQ05L/iX5iyihyw9ZqIZPNJjHCaJo6Oiswx

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC GBT GBTUACPI
FACP GBT GBTUACPI
HPET GBT GBTUACPI
MCFG GBT GBTUACPI
EUDS GBT
SSDT PmRef CpuPm
SLIC GBT GBTUACPI
My System SpecsSystem Spec
26 Mar 2013   #6

Windows 7 Ultimate
 
 

Computer lagged, accidental double post.
My System SpecsSystem Spec
26 Mar 2013   #7

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Are you aware that your license is counterfeit?
My System SpecsSystem Spec
26 Mar 2013   #8

Windows 7 Ultimate
 
 

Eh go figure. A friend helped me put it together, I let him do the install at his place.
As long as it works I suppose, but I would really like to get this machine fully functional. I work with web design in Dreamweaver and I have web conferences, I can't afford to have that business process interrupted. Would you please help me in fixing it?
My System SpecsSystem Spec
27 Mar 2013   #9

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

We can't offer assistance to people with that attitude towards piracy, as per the forum rules, so you will have to reinstall with genuine media before we can help you.

http://www.sevenforums.com/general-d...ease-read.html

Tom
My System SpecsSystem Spec
27 Mar 2013   #10

Windows 7 Ultimate
 
 

I did not pirate it, I explained that a buddy of mine did the install process. I just talked to him and he did verify he had a pirated disk but I did not originally know that. If anything this has reinforced that pirated material can harm you.
My System SpecsSystem Spec
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 BSOD Win7 0x1E ntoskrnl.exe with dmp




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