Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD come out of nowhere while using laptop

27 Mar 2013   #1
painhacker

Window 7 Ultimate x64
 
 
BSOD come out of nowhere while using laptop

Hi guys,

while im using my laptop, my laptop suddenly show blue screen. It been several time to me and i hope the expertise on this can help me to fix this. Below i will attact my Diagnostic file by the Diagnostic Tools. Thanks


My System SpecsSystem Spec
.
27 Mar 2013   #2
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Hi,

From your crash dump files:

Quote:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 9F, {3, fffffa800ab46b90, fffff80000b9c3d8, fffffa8005c10bd0}
*** WARNING: Unable to verify timestamp for ew_juwwanecm.sys
*** ERROR: Module load completed but symbols could not be loaded for ew_juwwanecm.sys
Probably caused by : ew_juwwanecm.sys
Followup: MachineOwner
---------
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Firstly Please uninstall Daemon tools as it is well known for BSOD.
Start > click on Computer > Uninstall or change a program > choose Daemon tools. Reboot.
Once uninstalled please go here and remove the SPTD driver itself with this tool if present:

http://www.duplexsecure.com/en/downloads

warning   Warning
If the uninstall button is grayed out when you run the program you dont need to do anything and can close the window, if it is not click it and allow it to run. DO NOT click the install button as it will install a driver known to cause BSODs onto your system.


Please uninstall ESET anti-virus and as an alternative:
Microsoft Security Essentials.
Recommended from a strict BSOD perspective, compatibility & stability
compared to other antiviruses/internet security software.

Microsoft Security Essentials - Microsoft Windows

Once installed and updated run a full system scan.

Driver issues that are contributing to your BSOD's:

Quote:
*** WARNING: Unable to verify timestamp for ew_juwwanecm.sys
*** ERROR: Module load completed but symbols could not be loaded for ew_juwwanecm.sys
Probably caused by : ew_juwwanecm.sys
Relates to: HUAWEI Mobile Connect - Bus Enumerate Device
Either Update it or uninstall it, or try the carrier that provided the modem:

http://www.huaweidevice.com/worldwide/downloadCenter.do?method=index&type=software

Quote:
fffff800`00b9c8f8 fffff880`080d9ed8Unable to load image \SystemRoot\system32\DRIVERS\igdkmd64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
igdkmd64+0x2bfed8
Relates to: Intel Graphics driver
Choose Automatically scan your system and install any relevant drivers:

http://downloadcenter.intel.com/Default.aspx

Quote:
fffff800`00b9c638 fffff880`0884afbfUnable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Relates to: nVidia Video drivers
Please choose Option 2 and update your drivers here:

http://www.nvidia.com/Download/index.aspx

Quote:
fffff800`00b9c368 fffff880`0944214cUnable to load image \SystemRoot\system32\DRIVERS\athrx.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for athrx.sys
*** ERROR: Module load completed but symbols could not be loaded for athrx.sys
athrx+0x3414c
Relates to: Atheros network adapter driver (AR9002WB), please update:

http://www.atheros.cz/

Please post back any observations / feedback

cheers

Dave
My System SpecsSystem Spec
Reply

 BSOD come out of nowhere while using laptop




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Unknown BSOD causes laptop to freeze, sometimes horizontal BSOD
Hi everyone, I recently got a laptop a few months ago, and now I receive BSOD all of a sudden. I haven't really had enough time to try to fix it because of my schooling. But with a couple of my classes ending, I have some time on my hands. Here's what I've done: 1. Scanned the computer with...
BSOD Help and Support
[BSOD] laptop constant random bsod's (IRQL_NOT_LESS_OR_EQUAL)
Laptop brand: Acer Model: Aspire 5560-sb653 OS: Windows 7 Home 64 bit Problem: Started 2 days ago. I was checking my email using Firefox and a "Display driver stopped working/ successfully recovered" message popped up, followed by first BSOD. After that, BSOD appeared at start-up. Tried...
BSOD Help and Support
BSOD Tribes Ascend, BF3, Random BSOD BUGCODE_USB_DRIVER Acer Laptop
Is Windows 7 Professional 64bit Fresh install but it is getting on Full retail version? Acer Aspire timeline X 5280tg Approx 18 months old. OS age approx 12 months. I get the BUGCODE_USB_DRIVER bsod and I had a previous blue screen error before this one is in dump files.
BSOD Help and Support
BSOD randomly (?) When waking laptop after sleeping, BSOD pic attached
Is Windows 7 . . . - x64 - the original installed OS on the system? Windows 7 Ultimate x64 - an OEM or full retail version? Retail - What is the age of system (hardware)? ~1 year - What is the age of OS installation (have you re-installed the OS?) ~1 year, I installed it when I got the...
BSOD Help and Support
Laptop A sees laptop B on the Homegroup, Laptop B will not find A
I just bought 2 brand new laptops, both running Windows 7 Home Premium, both connected via a wireless router. Laptop A is an HP, Dads (mine). Laptop B is a Compaq, sons. Was having trouble getting either one to see each other on the homegroup network. Verified I have ipv6 enabled. Read to turn off...
Network & Sharing
Laptop BSOD when plugged. No BSOD when unplugged
Hi guys, I have a very annoying problem here. As per the title, every time I plug my laptop, there will always be a BSOD error. It's random from IRQL not less or equal error to no error code at all. But when I'm running on battery power, the BSODs go away. Since there are tons of BSODs I...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 06:13.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App