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Windows 7: BSOD playing CS:GO and LoL - Also after computer goes to sleep

29 Mar 2013   #11
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Yes, uninstall CCC


My System SpecsSystem Spec
.
29 Mar 2013   #12
rambowoohoo

Windows 7 Home Premium 64bit
 
 

Ran it, and found out that Yoontoo was a threat and it was removed. Is there anything else required for me to do?
My System SpecsSystem Spec
29 Mar 2013   #13
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Nothing really until you get another BSOD.

Did you update to service pack 1?
My System SpecsSystem Spec
.

29 Mar 2013   #14
rambowoohoo

Windows 7 Home Premium 64bit
 
 

Haven't updated to service pack 1, I will do that.

Also, when trying to uninstall AMD Catalyst manager, I received a BSOD during uninstall phase. What could have caused it?
My System SpecsSystem Spec
29 Mar 2013   #15
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Upload new crash reports.
My System SpecsSystem Spec
29 Mar 2013   #16
rambowoohoo

Windows 7 Home Premium 64bit
 
 

Here is the new crash report
My System SpecsSystem Spec
29 Mar 2013   #17
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

STOP 0x116: VIDEO_TDR_ERROR troubleshooting

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa80079464e0, fffff8800ad8545c, 0, 2}

Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+745c )

Followup: MachineOwner
---------

5: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa80079464e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff8800ad8545c, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000002, Optional internal context dependent data.

Debugging Details:
------------------


FAULTING_IP: 
atikmpag+745c
fffff880`0ad8545c 4883ec28        sub     rsp,28h

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`0b7f19c8 fffff880`044d4000 : 00000000`00000116 fffffa80`079464e0 fffff880`0ad8545c 00000000`00000000 : nt!KeBugCheckEx
fffff880`0b7f19d0 fffff880`044d3d0a : fffff880`0ad8545c fffffa80`079464e0 fffffa80`07303960 fffffa80`08282410 : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`0b7f1a10 fffff880`0457af07 : fffffa80`079464e0 00000000`00000000 fffffa80`07303960 fffffa80`08282410 : dxgkrnl!TdrIsRecoveryRequired+0x1a2
fffff880`0b7f1a40 fffff880`045a4b75 : 00000000`ffffffff 00000000`00003079 00000000`00000000 00000000`00000002 : dxgmms1!VidSchiReportHwHang+0x40b
fffff880`0b7f1b20 fffff880`045a32bb : 00000000`00000102 00000000`00000000 00000000`00003079 00000000`00000000 : dxgmms1!VidSchiCheckHwProgress+0x71
fffff880`0b7f1b50 fffff880`045762c6 : ffffffff`ff676980 fffffa80`08282410 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiWaitForSchedulerEvents+0x1fb
fffff880`0b7f1bf0 fffff880`045a2e7a : 00000000`00000000 fffffa80`07303960 00000000`00000080 fffffa80`08282410 : dxgmms1!VidSchiScheduleCommandToRun+0x1da
fffff880`0b7f1d00 fffff800`02f2ba4a : fffff880`069cfc50 fffffa80`084abb60 fffffa80`06cdc040 fffff800`02c846c7 : dxgmms1!VidSchiWorkerThread+0xba
fffff880`0b7f1d40 fffff800`02c6ae26 : fffff880`030a4180 fffffa80`084abb60 fffff880`030af040 fffff880`01223624 : nt!PspSystemThreadStartup+0x5a
fffff880`0b7f1d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_IP: 
atikmpag+745c
fffff880`0ad8545c 4883ec28        sub     rsp,28h

SYMBOL_NAME:  atikmpag+745c

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmpag

IMAGE_NAME:  atikmpag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4dae3558

FAILURE_BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys

BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys

Followup: MachineOwner
---------

5: kd> lmvm atikmpag
start             end                 module name
fffff880`0ad7e000 fffff880`0adce000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        Wed Apr 20 07:22:32 2011 (4DAE3558)
    CheckSum:         00050398
    ImageSize:        00050000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
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 BSOD playing CS:GO and LoL - Also after computer goes to sleep




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