Self-built gaming PC having BSODs and freezes; can't pinpoint cause.

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  1. Posts : 37
    Windows 7 Home Premium 64 bit
    Thread Starter
       #11

    I have the newest approved WHQL video drivers from Nvidia's website (version 314.22 NVIDIA DRIVERS 314.22WHQL), which is the same as the newest available driver on EVGA's website.
      My Computer


  2. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #12

    Well it was worth a look. Sometimes they don't match.

    I see that x BlueRobot and Microsofts site have both suggested removing Norton. For what ever reason you don't. I would suggest you follow their suggestions at least for testing. Install MSE also for testing. Don't assume their is only one thing causing your problems.
    If you notice I'm not a member of the BSOD Team but BlueRobot is and has a lot of knowledge in these kinds of maters.

    Have you done all the things BlueRobot has requested when RlueRobot has requested them and reported back the results of each. In my opinion that is the only way the BSOD Team can help.
    I will go away now and just watch.
      My Computer


  3. Posts : 15
    Windows 7 x64
       #13

    Do you have a known-good Power Supply to test the system with?
    This sounds a lot like a problem a friend had with his system. The fix was a new Seasonic PSU from Newegg. (Or wherever you buy from)
      My Computer


  4. Posts : 37
    Windows 7 Home Premium 64 bit
    Thread Starter
       #14

    My PSU is Corsair, which I'm pretty certain is near or at the top of the pile as far as quality is concerned. I made sure I got enough wattage (750W), so it's not insufficient power that's the problem. It's also certified to deliver at least 80% of full capacity at all times (80+ BRONZE certified). I would imagine power-related crashes would be more erratic and sudden? Also, the crashes don't seem to pertain to power, if you can believe the crash dumps (at least I don't think they do).

    I just now updated my BIOS. My BIOS version was EXTREMELY outdated, I've never updated it before (my old version = 0801; newest version = 1801). Could that explain all my problems?
      My Computer


  5. Posts : 37
    Windows 7 Home Premium 64 bit
    Thread Starter
       #15

    Layback Bear said:
    Well it was worth a look. Sometimes they don't match.

    I see that x BlueRobot and Microsofts site have both suggested removing Norton. For what ever reason you don't. I would suggest you follow their suggestions at least for testing. Install MSE also for testing. Don't assume their is only one thing causing your problems.
    If you notice I'm not a member of the BSOD Team but BlueRobot is and has a lot of knowledge in these kinds of maters.

    Have you done all the things BlueRobot has requested when RlueRobot has requested them and reported back the results of each. In my opinion that is the only way the BSOD Team can help.
    I will go away now and just watch.

    I thought that Norton was the problem as well, that's why I already tried removing it and waited to see if my computer would crash still. However, my computer still crashed with Norton completely removed, thus there's no feasible way that's causing the errors. He also suggested removing and updating the USB drivers, but I just recently updated my USB drivers through ASUS's website.
    Last edited by Dem0nGam3r; 30 Mar 2013 at 13:13.
      My Computer

  6.    #16

    Run Driver Verifier to scan for any corrupted drivers which may be causing problems, this program works by running various stress tests on drivers, in order to produce a BSOD which will locate the driver; run for least 24 hours:

       Information
      My Computer


  7. Posts : 1,476
       #17

    Dem0nGam3r said:
    My PSU is Corsair, which I'm pretty certain is near or at the top of the pile as far as quality is concerned. I made sure I got enough wattage (750W), so it's not insufficient power that's the problem. It's also certified to deliver at least 80% of full capacity at all times (80+ BRONZE certified). I would imagine power-related crashes would be more erratic and sudden? Also, the crashes don't seem to pertain to power, if you can believe the crash dumps (at least I don't think they do).

    I just now updated my BIOS. My BIOS version was EXTREMELY outdated, I've never updated it before (my old version = 0801; newest version = 1801). Could that explain all my problems?
    The efficiency isn't referring to the PSU's capacity, but it's referring to how much power it has to pull from the wall outlet. The amount of power a computer needs to pull from the PSU is where the wattage rating comes in. Here are excellent articles to explain it:

    On PSU Efficiency

    PSU "50% Load" Myth

    Anyway, the CX750 is a quality-made PSU. I'm not saying this just because it's a Corsair. It really is a good unit. This doesn't mean the CX430/CX500/CX600 are good units though.

    Is your CPU overclocked at all?
      My Computer


  8. Posts : 37
    Windows 7 Home Premium 64 bit
    Thread Starter
       #18

    @TwoCables: Nope, nothing is overclocked.

    @x BlueRobot: I ran driver verifier before, but I couldn't find any indication it was activated or running, so I turned it off (just before a crash, ironically). I'll turn that on ASAP. Is there a way to confirm it's running? I checked task manager and it doesn't show up there as far as I could tell.

    My computer froze while I was typing this the first time, a few minutes ago.
      My Computer

  9.    #19

    Open a elevated Command Prompt, and then use this command:

    Code:
    verifier /query
    1. Start
    2. Type: cmd (Right-Click)
    3. Run as Adminstrator
    4. Accept UAC Prompt
    5. Type Command
    6. Press Enter

    Here is what I get shown without Driver Verifier running:
    Attachment 261706
      My Computer


  10. Posts : 37
    Windows 7 Home Premium 64 bit
    Thread Starter
       #20

    Alright, I enabled Verifier, so I guess I'll just wait for a crash now.

    I thought it'd be worth mentioning, I'm getting fewer blue screens and far more freezes (I have been for a long time now;early on it was always blue screens but soon it was freezing often and only getting BSOD's occasionally). Will a system freeze still produce any insight through verifier, or will it only do any good if I get a BSOD? Also, how does verifier work? Does it create a error log? If so, where can I locate that log once I get a crash?

    My computer froze up while I was typing my last reply as I said, and then my system froze again within around 10-15 minutes of reboot. I've never seen it crash with that frequency before.

    *EDIT* Also, I wanted to note that when the computer freezes up, the only way to reboot/shut it down is to hold down the power button, which I'm guessing is mondo harmful to the hard drive and maybe other hardware? A not-so-tech-savvy member of my family did that to my old desktop to shut it down all the time, and it eventually corrupted the hard drive and the machine wouldn't even boot past an error screen. If there's another method of shutting down the PC when I get a system freeze that's safer than a manual reset I'd like to know.
      My Computer


 
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