Yet another BSOD problem on HP Laptop

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  1. Posts : 8
    Windows 7 Ultimate x64
       #1

    Yet another BSOD problem on HP Laptop


    So.. i have a HP-Pavilion dv7-2114es laptop, and lateley i have been getting BSOD's while watchin videos on youtube (mostly above 720p) and playing games. Here is the weird part... they are verry random, i dont get them in every game, or every time i watch a movie, some days i dont get them at all. I appear to be getting them only i do something important (btw sometimes on web bages i get this weird blurring of the text but i cant remember if it started before or after this problem)
    This is what i tried to fix the problem:
    -changed the thermal paste on the cpu and gpu thinking it might be an overheatting problem ( i know what i am doing i have done it 100% right)
    -updating the amd drivers
    -removing all the amd drivers (i curently dont have any)
    -uninstalling Daemon tools and using that S.. smth program (saw it in a thred)
    -singing to my laptop

    None of the above methodes worked...
    Any help is apreciated.
    (Windows 7 Ultimate x64)
      My Computer


  2. Posts : 1,735
    Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
       #2
      My Computer


  3. Posts : 8
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
    Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
    Windows Product ID: 00426-OEM-8992662-00006
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {361EA35C-E506-4691-A179-A963F9EEEDD8}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130104-1431
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{361EA35C-E506-4691-A179-A963F9EEEDD8}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HYRR2</PKey><PID>00426-OEM-8992662-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-3938163501-4199197396-26654192</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv7 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.14</Version><SMBIOSVersion major="2" minor="4"/><Date>20090713000000.000000+000</Date></BIOS><HWID>F4203A07018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GTB Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-WKS</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>64BC76978749586</Val><Hash>GW6PzcEVEDTVKeO5Ym5UUm41dBk=</Hash><Pid>89388-707-0441865-65858</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    
    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00178-926-600006-02-1033-7600.0000-0912010
    Installation ID: 016680886724271853625654891550427446137755974973684523
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: HYRR2
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 3/28/2013 16:54:41
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 1:29:2013 19:32
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: NgAAAAEABAABAAEAAAACAAAAAwABAAEA6GGejp5Y/hxU+U4DEDO6k1BfmogCN4qgaml2J34o
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            HP            3063    
      FACP            HP            3063    
      HPET            HP            3063    
      BOOT            HP            3063    
      MCFG            HP            3063    
      SLIC            HPQOEM        SLIC-WKS
      SSDT            AMD           PowerNow
      My Computer


  4. Posts : 1,735
    Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
       #4

    This version of windows appears to be counterfeit, the system amnufacturere and the SLIC table match HP, but the product ID is for an Acer/Gateway/Packard. From where did you get your copy of windows?
      My Computer


  5. Posts : 8
    Windows 7 Ultimate x64
    Thread Starter
       #5

    how does that help? im prty sure it's a genuine copy
      My Computer


  6. Posts : 8
    Windows 7 Ultimate x64
    Thread Starter
       #6

    oh crap, i had it with my laptop...
      My Computer


  7. Posts : 1,735
    Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
       #7

    Did you buy your laptop from a third party? ie Ebay, craigs list etc.
      My Computer


  8. Posts : 8
    Windows 7 Ultimate x64
    Thread Starter
       #8

    yep, i didint get it new
      My Computer


  9. Posts : 1,735
    Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
       #9

    The best option at this point is to reformat the drive and reinstall the version of windows that is on the COA sticker on the bottom of the laptop. Once you do that if you still have problems with BSODs feel free to post back here with a new WGA report and we can continue trouble shooting. here is a nice tutorial on how to do a fresh install:
    Clean Install Windows 7
      My Computer


  10. Posts : 8
    Windows 7 Ultimate x64
    Thread Starter
       #10

    does that mean u cant offer me any asistance?
      My Computer


 
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