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Windows 7: Yet another BSOD problem on HP Laptop

28 Mar 2013   #1
RaduZ

Windows 7 Ultimate x64
 
 
Yet another BSOD problem on HP Laptop

So.. i have a HP-Pavilion dv7-2114es laptop, and lateley i have been getting BSOD's while watchin videos on youtube (mostly above 720p) and playing games. Here is the weird part... they are verry random, i dont get them in every game, or every time i watch a movie, some days i dont get them at all. I appear to be getting them only i do something important (btw sometimes on web bages i get this weird blurring of the text but i cant remember if it started before or after this problem)
This is what i tried to fix the problem:
-changed the thermal paste on the cpu and gpu thinking it might be an overheatting problem ( i know what i am doing i have done it 100% right)
-updating the amd drivers
-removing all the amd drivers (i curently dont have any)
-uninstalling Daemon tools and using that S.. smth program (saw it in a thred)
-singing to my laptop

None of the above methodes worked...
Any help is apreciated.
(Windows 7 Ultimate x64)


My System SpecsSystem Spec
.
28 Mar 2013   #2
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

My System SpecsSystem Spec
28 Mar 2013   #3
RaduZ

Windows 7 Ultimate x64
 
 

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
Windows Product ID: 00426-OEM-8992662-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {361EA35C-E506-4691-A179-A963F9EEEDD8}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130104-1431
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{361EA35C-E506-4691-A179-A963F9EEEDD8}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HYRR2</PKey><PID>00426-OEM-8992662-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-3938163501-4199197396-26654192</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv7 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.14</Version><SMBIOSVersion major="2" minor="4"/><Date>20090713000000.000000+000</Date></BIOS><HWID>F4203A07018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GTB Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-WKS</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>64BC76978749586</Val><Hash>GW6PzcEVEDTVKeO5Ym5UUm41dBk=</Hash><Pid>89388-707-0441865-65858</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600006-02-1033-7600.0000-0912010
Installation ID: 016680886724271853625654891550427446137755974973684523
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: HYRR2
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 3/28/2013 16:54:41

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 1:29:2013 19:32
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NgAAAAEABAABAAEAAAACAAAAAwABAAEA6GGejp5Y/hxU+U4DEDO6k1BfmogCN4qgaml2J34o

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            HP            3063    
  FACP            HP            3063    
  HPET            HP            3063    
  BOOT            HP            3063    
  MCFG            HP            3063    
  SLIC            HPQOEM        SLIC-WKS
  SSDT            AMD           PowerNow
My System SpecsSystem Spec
.

28 Mar 2013   #4
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

This version of windows appears to be counterfeit, the system amnufacturere and the SLIC table match HP, but the product ID is for an Acer/Gateway/Packard. From where did you get your copy of windows?
My System SpecsSystem Spec
28 Mar 2013   #5
RaduZ

Windows 7 Ultimate x64
 
 

how does that help? im prty sure it's a genuine copy
My System SpecsSystem Spec
28 Mar 2013   #6
RaduZ

Windows 7 Ultimate x64
 
 

oh crap, i had it with my laptop...
My System SpecsSystem Spec
28 Mar 2013   #7
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Did you buy your laptop from a third party? ie Ebay, craigs list etc.
My System SpecsSystem Spec
28 Mar 2013   #8
RaduZ

Windows 7 Ultimate x64
 
 

yep, i didint get it new
My System SpecsSystem Spec
28 Mar 2013   #9
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

The best option at this point is to reformat the drive and reinstall the version of windows that is on the COA sticker on the bottom of the laptop. Once you do that if you still have problems with BSODs feel free to post back here with a new WGA report and we can continue trouble shooting. here is a nice tutorial on how to do a fresh install:
Clean Install Windows 7
My System SpecsSystem Spec
28 Mar 2013   #10
RaduZ

Windows 7 Ultimate x64
 
 

does that mean u cant offer me any asistance?
My System SpecsSystem Spec
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 Yet another BSOD problem on HP Laptop




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