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Windows 7: BSOD when put in to sleep mode

28 Mar 2013   #1
shanewxm

Windows 7 Ultimate x64
 
 
BSOD when put in to sleep mode

Good afternoon, I keep getting BSOD usually when the computer is in sleep mode, although it has happened when not in sleep mode usually after rebooting from a BSOD.

I think I've done the crash dump thing correctly please see attached file.

Any help on sorting this would be greatly appreciated.


My System SpecsSystem Spec
.
28 Mar 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

McAfee is a frequent cause of BSOD's. Please remove it using its removal tool from here: Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase

We recommended Microsoft Security Essentials from a strict BSOD perspective. Is most compatible & provides most stability compared to other antivirus app/Internet Security Software.
warning   Warning
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.


Run a full scan with both (separately) once downloaded, installed and updated.

Let us know the results.
My System SpecsSystem Spec
28 Mar 2013   #3
shanewxm

Windows 7 Ultimate x64
 
 

Excellent, thanks for the reply.

Couple of threats found after scanning, now removed along withMcAfee, so far so good, done what I was trying do earlier when I kept getting BSOD and its not happened again, fingers crossed its now solved.

Again thanks very much for your time and reply.
My System SpecsSystem Spec
.

28 Mar 2013   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Be sure to remove all the nasties from the system.

Then perform then carry out these steps:

Number down items at start-up. Keep only your anti-virus, this also improves the time for logging into windows.
  • Click on the Start button
  • Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  • Select the “Startup” tab.
  • Deselect all items other than the antivirus.
  • Apply > OK
  • Accept then restart.
Full tutorial:Use the System File Checker tool (SFC.exe) to determine which file is causing the issue, and then replace the file.

To do this, follow these steps:
  1. Open an elevated command prompt. To do this, click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
  2. At the command prompt, type the following command, and then press ENTER: sfc /scannow
    The sfc /scannow command scans all protected system files and replaces incorrect versions with correct Microsoft versions.
SFC /SCANNOW Command - System File Checker

Scan your system with the following:Check your hard drive(s) for errors by running chkdsk:
My System SpecsSystem Spec
14 Apr 2013   #5
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Any BSOD's since your last post?

Tip   Tip
  • If your problem is solved please use the Mark this thread as solved link at the top of your thread or down on the left corner
My System SpecsSystem Spec
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 BSOD when put in to sleep mode




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