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Windows 7: BSOD help

28 Mar 2013   #1
Alvissmin

Windows 7 Ultimate 32 bit
 
 
BSOD help

It has been some time that this problem has been occurring and it has been really annoying.
I tried reinstalling new windows for 2 times but the problem still persists.
It happens randomly from time to time... the blue screen error shows up saying there has been a problem with your computer and restarts ( it was so fast that i could not see what was written there ).
Then after the restart, this message shows up.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: C0000005
BCP2: 8F85FF39
BCP3: AAE65B1C
BCP4: AAE65700
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\032813-18673-01.dmp
C:\Users\Alviss\AppData\Local\Temp\WER-33025-0.sysdata.xml

I also attach the SF Diagnostic Zip file below.

I would really appreciate any kind of help. Thanks in advance.


My System SpecsSystem Spec
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28 Mar 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

My System SpecsSystem Spec
28 Mar 2013   #3
Alvissmin

Windows 7 Ultimate 32 bit
 
 

I have already attached the file up there. Sorry about that.
My System SpecsSystem Spec
.

28 Mar 2013   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Sorry I missed it.

Are you using any antivirus?
My System SpecsSystem Spec
28 Mar 2013   #5
Alvissmin

Windows 7 Ultimate 32 bit
 
 

No..I am not using any ... I just reinstalled new windows so there isn't much softwares yet.
My System SpecsSystem Spec
28 Mar 2013   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.
Note   Note
Pay close attention to part 3 of the tutorial in order to rule out the faulty stick.

information   Information
Errors are sometimes found after 8 passes.

Tip   Tip
Do this test overnight, before going to bed.

Upload a screenshot of your hard disk using CrystalDiskInfo:Make a hard drive test from the hard drive manufacturers website:
My System SpecsSystem Spec
28 Mar 2013   #7
Alvissmin

Windows 7 Ultimate 32 bit
 
 

I have done the memtest for 8 passes and there seem to be no errors.
Hard drive seem to be fine as well.
I have attached the screen shot of the cyrstaldiskinfo.
My System SpecsSystem Spec
28 Mar 2013   #8
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Update the Broadcom 802.11g Network Adapter driver to its latest.

Code:
Unable to load image \SystemRoot\system32\DRIVERS\bcmwl6.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for bcmwl6.sys
*** ERROR: Module load completed but symbols could not be loaded for bcmwl6.sys
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {c0000005, 8de5df39, a884bb1c, a884b700}

Probably caused by : bcmwl6.sys ( bcmwl6+3ef39 )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: c0000005, The exception code that was not handled
Arg2: 8de5df39, The address that the exception occurred at
Arg3: a884bb1c, Exception Record Address
Arg4: a884b700, Context Record Address

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
bcmwl6+3ef39
8de5df39 8b08            mov     ecx,dword ptr [eax]

EXCEPTION_RECORD:  a884bb1c -- (.exr 0xffffffffa884bb1c)
ExceptionAddress: 8de5df39 (bcmwl6+0x0003ef39)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 00000000
   Parameter[1]: 00000000
Attempt to read from address 00000000

CONTEXT:  a884b700 -- (.cxr 0xffffffffa884b700)
eax=00000000 ebx=00000005 ecx=85f76300 edx=8603cfa8 esi=85f2b0a8 edi=a884bc58
eip=8de5df39 esp=a884bbe4 ebp=a884bc30 iopl=0         nv up ei pl zr na pe nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00210246
bcmwl6+0x3ef39:
8de5df39 8b08            mov     ecx,dword ptr [eax]  ds:0023:00000000=????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  NULL_DEREFERENCE

PROCESS_NAME:  System

CURRENT_IRQL:  0

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_PARAMETER1:  00000000

EXCEPTION_PARAMETER2:  00000000

READ_ADDRESS: GetPointerFromAddress: unable to read from 82b7d718
Unable to read MiSystemVaType memory at 82b5d1a0
 00000000 

FOLLOWUP_IP: 
bcmwl6+3ef39
8de5df39 8b08            mov     ecx,dword ptr [eax]

BUGCHECK_STR:  0x7E

LAST_CONTROL_TRANSFER:  from 8de885ca to 8de5df39

STACK_TEXT:  
WARNING: Stack unwind information not available. Following frames may be wrong.
a884bc30 8de885ca 85f2b0a8 a884bc58 000009ce bcmwl6+0x3ef39
a884bc44 8de8a696 85f7e318 000009ce 85f2b0a8 bcmwl6+0x695ca
a884bc7c 8de8af70 ffffffff 85b1f000 85b1f000 bcmwl6+0x6b696
a884bca8 8de30729 85f2b0a8 00000000 85cc96a0 bcmwl6+0x6bf70
a884bcc4 8de3b2f8 85b1f000 85cc9658 85d4a028 bcmwl6+0x11729
a884bcdc 884312ca 85cc96a0 85cc9680 a884bd00 bcmwl6+0x1c2f8
a884bcec 82c28460 85d4a028 85cc9680 84b1b4e0 ndis!ndisDispatchIoWorkItem+0xf
a884bd00 82a90aab 85cc9658 00000000 84b1b4e0 nt!IopProcessWorkItem+0x23
a884bd50 82c1cf5e 80000000 b2c6c8d6 00000000 nt!ExpWorkerThread+0x10d
a884bd90 82ac4219 82a9099e 80000000 00000000 nt!PspSystemThreadStartup+0x9e
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19


SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  bcmwl6+3ef39

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: bcmwl6

IMAGE_NAME:  bcmwl6.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4d5a322c

STACK_COMMAND:  .cxr 0xffffffffa884b700 ; kb

FAILURE_BUCKET_ID:  0x7E_bcmwl6+3ef39

BUCKET_ID:  0x7E_bcmwl6+3ef39

Followup: MachineOwner
---------

1: kd> lmvm bcmwl6
start    end        module name
8de1f000 8e230000   bcmwl6   T (no symbols)           
    Loaded symbol image file: bcmwl6.sys
    Image path: \SystemRoot\system32\DRIVERS\bcmwl6.sys
    Image name: bcmwl6.sys
    Timestamp:        Tue Feb 15 13:58:36 2011 (4D5A322C)
    CheckSum:         0040E61B
    ImageSize:        00411000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
29 Mar 2013   #9
Alvissmin

Windows 7 Ultimate 32 bit
 
 

I click the update driver in device manager to that adapter and it said it is up to date.
How do i update it to the latest manually?
My System SpecsSystem Spec
29 Mar 2013   #10
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

My System SpecsSystem Spec
Reply

 BSOD help




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