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Windows 7: BSOD with Returned_at-bad-irql error

28 Mar 2013   #1
TechTeachr

Windows 7 64 bit
 
 
BSOD with Returned_at-bad-irql error

I frequently get the BSOD screen in the attachment.

What can I do to fix it?


My System SpecsSystem Spec
.
28 Mar 2013   #2
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

My System SpecsSystem Spec
28 Mar 2013   #3
TechTeachr

Windows 7 64 bit
 
 
Addition to original post

Thank you, I added it to my original post and this post.
My System SpecsSystem Spec
.

28 Mar 2013   #4
Pauly

Win7 Ultimate X64
 
 

Some of the files are missing from your upload, please run the tool again and wait for it to complete then upload the unedited output
My System SpecsSystem Spec
28 Mar 2013   #5
TechTeachr

Windows 7 64 bit
 
 

I am attaching the SF file again.
My System SpecsSystem Spec
28 Mar 2013   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

You shouldn't be using two antivirus software. McAfee is a frequent cause of BSOD;s please remove it using its removal tool from here: Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase

We recommended Microsoft Security Essentials from a strict BSOD perspective. Is most compatible & provides most stability compared to other antivirus app/Internet Security Software.
warning   Warning
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.


Run a full scan with both (separately) once downloaded, installed and updated.

Use the System File Checker tool (SFC.exe) to determine which file is causing the issue, and then replace the file.

To do this, follow these steps:
  1. Open an elevated command prompt. To do this, click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
  2. At the command prompt, type the following command, and then press ENTER: sfc /scannow
    The sfc /scannow command scans all protected system files and replaces incorrect versions with correct Microsoft versions.
SFC /SCANNOW Command - System File Checker

Check your hard drive(s) for errors by running chkdskNumber down items at start-up. Keep only your anti-virus, this also improves the time for logging into windows.
  • Click on the Start button
  • Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  • Select the “Startup” tab.
  • Deselect all items other than the antivirus.
  • Apply > OK
  • Accept then restart.
Full tutorial:
My System SpecsSystem Spec
02 Apr 2013   #7
TechTeachr

Windows 7 64 bit
 
 

Thank you, this seems to have solved my problem.
My System SpecsSystem Spec
02 Apr 2013   #8
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Tip   Tip
  • If your problem is solved please use the Mark this thread as solved link at the top of your thread or down on the left corner

You're welcome.
Mark thread as solved when you're confident.
My System SpecsSystem Spec
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