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Windows 7: BSOD when I'm NOT using my computer, driver or memory problem?

28 Mar 2013   #1
Slaigh

Windows 7 Ultimate x64
 
 
BSOD when I'm NOT using my computer, driver or memory problem?

Right, so Seven Forums has helped me fix a BSOD in the past so I trust it can help me now!

On to business, The BSODs are random, but they usually happen when I am at school during the day or gone for the weekend. (I'll come back to find a "Windows has recovered from an unexpected shut down" when I click more info it will say type: Blue Screen) I have ran Memtestx86 overnight (12+ hours), and windows memory diagnostic (again 12+ hours) and neither has found any issues. I have tried reseating RAM, tested all 4 slots, switched them around, and still it didn't help. I used Bluescreenview to find that virtually all of the Blue screens were caused by the drivers "ntoskrnl.exe" "nvlddmkm.sys" & "Ntfs.sys" I have tried updating all the drivers I could think of, and still no dice. Also when I play Left 4 Dead 2 or Planetside 2 I will experience game crashes related to lack of memory. So far all my issues seem to come from poor memory management, yet I have 16 gigabytes of RAM and a 1 Terrabyte hard drive... leading me to think I have some driver issues, but I can't seem to find any, but then again I don't exactly know where to look.

Thanks in advance, any assistance is greatly appreciated!


My System SpecsSystem Spec
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28 Mar 2013   #2
x BlueRobot

 

Code:
BugCheck 101, {31, 0, fffff880031d7180, 3}

Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
Code:
Usual causes:  Device driver, BIOS bug, hardware defect
Note   Note
Please Read: With the Stop 0x101 bugchecks you will configure a Kernel Memory dump, and then upload this file to DropBox or SkyDrive, and then post the link to the file in your next post.
This troubleshooting guide may give you some points to consider.

Reduce the number of programs at startup, to avoid any driver or program conflicts:
My System SpecsSystem Spec
29 Mar 2013   #3
Slaigh

Windows 7 Ultimate x64
 
 

I ran the driver verifier first stated in the linked post, and it forced some BSODs about five seconds after my computer was completely booted up (at the desktop with apps beginning to run, e.g. Steam checking for updates)

All 4 blue screens caused by verifier identified "GameKB.sys" with code "STOP: 0x000000c4"
I tried researching gamekb.sys but came up with absolutely nothing
My System SpecsSystem Spec
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30 Mar 2013   #4
Slaigh

Windows 7 Ultimate x64
 
 

Continued running driver verifier, found two sources of BSODs, one was a Sharkoon keyboard driver, the other was an Asus Bluetooth driver. I updated both and have been running verifier with no blue screens for about an hour now, I will continue running it for the recommended 36 hours to see if anything else causes an issue. Will update again at that time!
My System SpecsSystem Spec
30 Mar 2013   #5
x BlueRobot

 

I will be looking forward to your results, thanks for the update.
My System SpecsSystem Spec
02 Apr 2013   #6
Slaigh

Windows 7 Ultimate x64
 
 

Right,so i ran verifier for 36 hours, and it gave me no further blue screens, however today when I got home to check on my pc, it was completely frozen and needed a hard reboot. Also my games continue to crash every now and then. Since the freeze didn't give me a .dmp to post for analysis, are there any tests I can run to see the cause(s)?
My System SpecsSystem Spec
03 Apr 2013   #7
x BlueRobot

 

Have you disabled Driver Verifier? It can cause freezes.
My System SpecsSystem Spec
03 Apr 2013   #8
Slaigh

Windows 7 Ultimate x64
 
 

Yep. I turned it off, but since then I have had a few more BSODs, all 0x101s.

Here's the logs.
My System SpecsSystem Spec
04 Apr 2013   #9
x BlueRobot

 

Code:
0: kd> lmvm tmcomm
start             end                 module name
fffff880`01849000 fffff880`01877000   tmcomm   T (no symbols)           
    Loaded symbol image file: tmcomm.sys
    Image path: \SystemRoot\system32\DRIVERS\tmcomm.sys
    Image name: tmcomm.sys
    Timestamp:        Thu Jul 12 11:28:08 2012 (4FFEA6B8)
    CheckSum:         00033C38
    ImageSize:        0002E000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Your TrendMicro Internet Security may be causing problems, it is best to remove the program, and then use these free and most stable alternatives:

Remove:

Code:
Start Menu\Programs\Trend Micro Titanium Internet Security
Start Menu\Programs\Trend Micro Titanium Internet Security\More Tools and Help
Install and perform full scans with:
information   Information
Remember to install the free version of Malwarebytes not the free trail; untick the free trial box during installation. MSE is the most lightweight and compatible with the Windows 7 operating system

You can also view this thread for a complete free and lightweight security protection combination:
My System SpecsSystem Spec
04 Apr 2013   #10
Slaigh

Windows 7 Ultimate x64
 
 

I read the recommended security system thread & downloaded the full setup, then did full system scans with updated malwarebytes and superantispyware, and both turned up empty besides a couple cookies.Now with Trend Micro gone I'll continue regular use and see if it continues blue screening or not and post back the results.

PS. Thanks for bringing up that thread on free security, I was gonna need to renew trend micro titanium in a couple months, so this will save me a few hundred bucks!!
My System SpecsSystem Spec
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 BSOD when I'm NOT using my computer, driver or memory problem?




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