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Desktop blue screening with multiple error codes
Hi,
I have a desktop that has been blue screening, I have downloaded and installed the nirsoft blue screen viewer and the most common error code is:
KMODE_EXCEPTION_NOT_HANDLED - 0x0000001e
I have tested the RAM and the Hard Drive and both of them have passed no problem. Have swept the machine with malwarebytes which found adware so that cant be the cause.
Some of the other codes causing it to blue screen are:
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED - 0x0000007e
SYSTEM_SERVICE_EXCEPTION - 0x0000003b
INTERRUPT_EXCEPTION_NOT_HANDLED - 0x0000003d
DRIVER_IRQL_NOT_LESS_OR_EQUAL - 0x000000d1
ATTEMPTED_WRITE_TO_READONLY_MEMORY - 0x000000be
I have a feeling it could be USB related and we have a HP color laserjet 2800 printer connected to the machine which for some reason there is no windows 7 driver for on the HP website. Although I cant be sure that this is the problem.
Have downloaded blue screen view and windbg and analysed all of the dumps and found:
12x ntsokrnl.exe
6x related to USB:
3x USBPORT.sys
2x usbuhci.sys
1x usbehci.sys
2x hal.dll
So it looks as though the ntskrnl is the most common source of the blue screening. My next question would be is there any kind of chance that the USB's could cause ntsokrnl to crash? and if so would there be any way to find out if they are causing ntskrnl to fall over?