Can somebody point me in the right direction--win32k.sys bsods

Hi,

From your crash dumps:

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* *
* Bugcheck Analysis *
* *
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Use !analyze -v to get detailed debugging information.
BugCheck 3B, {c0000005, fffff960002ff294, fffff88009f7aa10, 0}
Probably caused by : win32k.sys ( win32k!SFMLOGICALSURFACE::SetShape+f8 )
Followup: MachineOwner
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1: kd> !analyze -v
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* *
* Bugcheck Analysis *
* *
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SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.

Firstly please update your installation to Window 7 Service Pack 1,
as it will help improve system stability:

http://windows.microsoft.com/is-IS/windows7/install-windows-7-service-pack-1
http://windows.microsoft.com/is-IS/windows/service-packs-download#sptabs=win7

Then please ensure you have all windows updates installed.

Run SFC to check the integrity of all Windows 7 system files:
Click on the Start > Type in search cmd
Right click cmd at top and Run as Administrator
Type SFC /scannow at the prompt
(Note: there is a space between SFC and /scannow)

https://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Also please Run chkdsk /f/r in an elevated command prompt.
Click on the Start > Type in search cmd
Right click cmd at top and Run as Administrator
At the command prompt please type: chkdsk /f/r
(Note: there is a space between chkdsk and /f/r)

https://www.sevenforums.com/tutorials/433-disk-check.html

Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.

https://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

   Tip

Run these tests overnight

The following driver is causing issues:

*** WARNING: Unable to verify timestamp for athrx.sys
*** ERROR: Module load completed but symbols could not be loaded for athrx.sys
Probably caused by : athrx.sys

Relates to: Atheros AR9285 network adapter driver
Please update your driver here:

http://www.atheros.cz/

Post back any results / observations

cheers

Dave

Hi,

I would say Atheros AR9285 network adapter driver was most likely causing your BSOD's.

Be sure to update to Service Pack 1 also.

Cheers

Dave