bsod almost everytime i turn on computer 0x0000001E


  1. Posts : 20
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #1

    bsod almost everytime i turn on computer 0x0000001E


    every time i restart or my computer does an update automatically my computer seems to have this problem on start up.

    i attached the sf diagnostic for my comp
      My Computer


  2. Posts : 2,014
    Windows 7 Professional 64bit
       #2

    Hi,

    From your crash dumps:

    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************
    Use !analyze -v to get detailed debugging information.
    BugCheck 1E, {ffffffffc0000005, fffff80002e9b915, 0, ffffffffffffffff}
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : ntkrnlmp.exe ( nt!KeSetEvent+1e3 )
    Followup: MachineOwner
    ---------
    6: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************
    KMODE_EXCEPTION_NOT_HANDLED (1e)
    This is a very common bugcheck. Usually the exception address pinpoints
    the driver/function that caused the problem. Always note this address
    as well as the link date of the driver/image that contains this address.
    The analysis did not show any drivers misbehaving, please Run Driver Verifier to scan for any corrupted drivers which may be causing problems, this program works by running various stress tests on drivers, in order to produce a BSOD which will locate the driver; run for least 24 hours:

    Driver Verifier - Enable and Disable

       Tip
    Do this after you have carried out all the other suggestions I have made


    Run SFC to check the integrity of all Windows 7 system files:

    Click on the Start > Type in search cmd
    Right click cmd at top and Run as Administrator
    Type SFC /scannow at the prompt
    (Note: there is a space between SFC and /scannow)

    https://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

    Also please Run chkdsk /f/r in an elevated command prompt.

    Click on the Start > Type in search cmd
    Right click cmd at top and Run as Administrator
    At the command prompt please type: chkdsk /f/r
    (Note: there is a space between chkdsk and /f/r)

    https://www.sevenforums.com/tutorials/433-disk-check.html

    Please remove Anvi Guard/ Anvisoft products from your system as Windows 7
    does not require the use of such registry cleaners and they may do more damage than good.

    What Anti Virus do you have installed as I cannot locate one?
    Please uninstall it if you have one, I recommend to install:

    Microsoft Security Essentials.
    Recommended from a strict BSOD perspective, compatibility & stability
    compared to other antiviruses/internet security software.

    Microsoft Security Essentials - Microsoft Windows

    Please update your BIOS, there are newer stable versions found on your manufacturer's support page:

    [BIOS Information (Type 0) - Length 24 - Handle 0000h]
    Vendor American Megatrends Inc.
    BIOS Version 0501
    BIOS Starting Address Segment f000
    BIOS Release Date 05/09/2011
    BIOS ROM Size 800000
    BIOS Version 0501
    http://uk.asus.com/Motherboards/Intel_Socket_1155/P8Z68V/#download

       Warning
    Please follow the manufacturer's instructions carefully when updating the BIOS, as incorrectly updated, may render your computer unusable!!


    Please post back any results / observations.

    Cheers

    Dave
      My Computer


 

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