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Windows 7: BSOD while watching movies and also randomly, suspecting HDD overheat

01 Apr 2013   #1
heyguy

Windows 7 Home Premium x64
 
 
BSOD while watching movies and also randomly, suspecting HDD overheat

Hi everyone,

I have a Gateway AIO computer running Windows 7 Home Pre x64.

In the past few months, it has been BSOD occasionally while I was watching movie and browsing the web. Also, lately, it has been BSOD when there is no heavy activity at all on the computer.

When it tried to re-boot, it gave me this error message:"PXE-E61: Media test failure, check cable" and would not boot to windows.

I tried to go into the BIOS and check and I see that the BIOS did not recognize my HDD on the SATA port.

So I suspect something is wrong with the HDD. It is a Seagate 500GB 7200RPM.

After I let the computer cool down for a while, then it can boot to windows again.

After a few hours or a fews days the problem come back again. So I opened up the computer and take out the HDD and it feels kinda hot to my touch, not burning hot but above warm level, although I really don't know how hot can a HDD get and still function normally.

I have collected the dump files by SF Diagnostic tools and attached it here.

Please help me find out what's wrong.

Thank you very much.


My System SpecsSystem Spec
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01 Apr 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

You're probably right. Dumps show possible problems with HDD.

7A and F4/ Storage/Hard Drive related. Be sure to keep a back up of all your stuff.

Upload a screenshot of your hard disk using CrystalDiskInfo:Make a hard drive test from the hard drive manufacturers website:Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.
RAM - Test with Memtest86+

Note   Note
Pay close attention to part 3 of the tutorial in order to rule out the faulty stick.

information   Information
Errors are sometimes found after 8 passes.

Tip   Tip
Do this test overnight, before going to bed.
My System SpecsSystem Spec
01 Apr 2013   #3
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

After you install Crystal it will show your HDD temp, 50C is the max. You see mine is only 31C but in a desktop, inside a AIO it may run hotter.
Attachment 262123
My System SpecsSystem Spec
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 BSOD while watching movies and also randomly, suspecting HDD overheat




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