Repeated BSODs while playing most video games

JGWentworth · 01 Apr 2013

Hello,

This problem started happening somewhat recently, and at first I suspected it was the result of an old HDD. After replacing the Hard drive and performing a clean install of Windows 7 Home Premium, the problem persisted. I then found out that some of my RAM could be problematic, so I removed all the sticks and tested them one by one during the boot process with MemTest86+, only using two of them for now, (Which were deemed at 100% passing). The problem still persisted, and through a little bit of research online, I heard that it was possible that my motherboard's RealTek audio drivers could be conflicting with the latest Nvidia HD Audio drivers. After uninstalling Nvidia's drivers, the problem continued to persist. Unfortunately, I performed another clean install of Windows last night, which erased my previous .dmp files, but I (un)fortunately got a new error this morning.

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
0x1000007e

Caused by driver: usbhub.sys
Caused by address: usbhub.sys+33d8f

The error rarely seems to occur during any other moments other than while playing videogames. oddly enough, everything seems fine while playing - I'll be receiving 60-120 FPS. I'm not sure if it is relevant to the error at hand, but I seem to be encountering massive dips in FPS as well, where my games that normally run at 60+ will drop to 20-25 FPS. Prior to the 0x1000007e errors, I was receiving BSODs which involved paging files as well.

Any help regarding this would be much appreciated, as I'm pretty much at my wit's end here. As requested, the SF Diagnostic Tool's copy of all info and dump logs. If any further information is needed, let me know.

Dsprague · 01 Apr 2013

The BSOD is being caused by your Logitech webcam drivers:

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff880056034c9, fffff88003145818, fffff88003145070}

*** WARNING: Unable to verify timestamp for lvbflt64.sys
*** ERROR: Module load completed but symbols could not be loaded for lvbflt64.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption

Followup: memory_corruption
---------

Driver Reference Table - lvbflt64.sys

Please update the driver from here: Support + Downloads

JGWentworth · 01 Apr 2013

Thank you for such a quick response. I'll try updating those right now, and will post back if the problem persists, or a new one arises.

Dsprague · 01 Apr 2013

I look forward to your results.

JGWentworth · 01 Apr 2013

Unfortunately, the problem still seems to persist, although now it may not be the result of said drivers.

EDIT: To add on to this, I should say that the games I am playing tend to crash for no apparent reason, simply giving the "Program.exe has stopped working," error. If I'm unlucky, they don't crash at all, and instead cause the computer to BSOD.

JGWentworth · 01 Apr 2013

Update: I Q-Flashed my BIOS to the newest version available from my motherboard's site, and things seemed to be going at least a little bit smoother. Unfortunately, once I started up Battlefield 3, the game which seems to do pretty well at giving consistent BSODs, it once again crashed. Figuring I needed to update the Nvidia drivers to the latest recommended version, (314.22) I did so and received another bluescreen while installing. I was able to complete the install after another restart, but then subsequently got another BSOD. This entire process has been quite frustrating as nothing seems to work.

Dsprague · 02 Apr 2013

Please run furmark to check for a failing video card and overheating, please report the idol temperatures of your GPU and the maxed out temperature.

FurMark: Graphics Card Stability and Stress Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net

FurMark Setup:
- If you have more than one GPU, select Multi-GPU during setup
- In the Run mode box, select "Stability Test" and "Log GPU Temperature" (BurnIn test in newer versions).
Click "Go" to start the test
- Run the test until the GPU temperature maxes out - or until you start having problems (whichever comes first).
- Click "Quit" to exit

Also check for problems with the GPUs dedicated RAM by following this tutorial starting at test 2:

NVIDIA/AMD Video Card - Test with OCCT

Run the system file checker to help eliminate any file system corruption:

SFC.EXE /SCANNOW
Go to Start and type in "cmd.exe" (without the quotes)
At the top of the search box, right click on the cmd.exe and select "Run as adminstrator"
In the black window that opens, type "SFC.EXE /SCANNOW" (without the quotes) and press Enter.
Let the program run and post back what it says when it's done.

Then from the same command prompt run this command:

Code:

chkdsk /f /r

then reboot as it asks you to do.

JGWentworth · 02 Apr 2013

The Furmark had my GPU idling at ~34-35ish C, and during its maximum temperature, it was sitting at ~85-86C. This usually doesn't happen during gaming because I tend to run MSI Afterburner, which tweaks fan speeds to reduce temperatures. The CheckDisk didn't return any sorts of errors, and neither did the OCCT tests, whose results I have attached.

Dsprague · 02 Apr 2013

Ok so that is very good news, the max temps seem a touch high but nothing that sticks out at me as dangerous. So that hopefully means that this is just a driver problems. On that note please uninstall your video card driver, run through this tutorial:

Drivers - Clean Left over Files after Uninstalling

Then reinstall the driver from the Nvidia website: Drivers - Download NVIDIA Drivers

JGWentworth · 02 Apr 2013

I actually went through this process earlier, using the new version of Driver Sweeper, aptly named Driver Fusion. I completely took out all traces of the Nvidia drivers, then reinstalled the latest versions. I haven't yet experienced another bluescreen, but none of my games are able to run, always crashing approximately 5 minutes in with some variation of an application failing.