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Windows 7: BSOD after clean install, new power supply & new motherboard.

14 May 2013   #51
CliveK

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by tom982 View Post
Hi Clive,

Just to eliminate all possible doubt, it would be best to try the other stick in the suspected faulty slot. Then I think we have the appropriate evidence that the motherboard is faulty and you should be able to RMA it if it's new.


Tom
Thanks, Tom. I shall do that. Although I had the same problem with the old motherboard so it is a bit of a coincidence...


My System SpecsSystem Spec
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14 May 2013   #52
CliveK

Windows 7 Ultimate x64
 
 

I have tried the other stick in the 'faulty' slot and it has 7 passes with absolutely no errors.

Very odd. Should I proceed to the disk check?
My System SpecsSystem Spec
14 May 2013   #53
tom982

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Hi Clive,

Hmm, that is odd isn't it! Yes, go ahead with the disk check and in the mean time, I will see if a hardware expert can assist us because I don't understand how these results are possible!


Tom
My System SpecsSystem Spec
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14 May 2013   #54
CliveK

Windows 7 Ultimate x64
 
 

I even labelled the slots and sticks so I wouldn't mix the pairs up.

Will do. I'll report back when it's done.

Thanks again.
My System SpecsSystem Spec
14 May 2013   #55
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

For a proper memtest you need to run each stick in each slot, If one stick gets errors in any slot, it's bad RAM. If all sticks get errors on one slot, it's the board. IF you get even one error, stop and go to the next slot/stick to test. If you see no errors right away allow the test to run at least 7 passes, errors can appear later.

It is a pain, but the only way to condemn RAM or the board.
My System SpecsSystem Spec
14 May 2013   #56
CliveK

Windows 7 Ultimate x64
 
 

Tom, here's the screenshot of the Chkdsk report on the current Windows partition. Attachment 268074 Did you want the "Wininit" log, too? The tutorial is misleading as I was unable to right click on Application to 'Find', I had to select it with a left click before right clicking. I also am unsure where to type Wininit, too.

Many thanks, Britton. I shall do that tomorrow - I know it's tedious but if it helps then I'll try it. It does seem odd how it can be pass and fail with different RAM for both RAM to then pass in another slot.
My System SpecsSystem Spec
15 May 2013   #57
CliveK

Windows 7 Ultimate x64
 
 

Britton,

I have tested the RAM on all of the slots that the sticks will fit into - 2. The other two have an extra 'barrier' in the middle which means the current sticks won't fit into them.
My System SpecsSystem Spec
15 May 2013   #58
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

What is the model/brand of your motherboard?
My System SpecsSystem Spec
15 May 2013   #59
CliveK

Windows 7 Ultimate x64
 
 

Gigabyte G41M-COMBO LGA 775
My System SpecsSystem Spec
15 May 2013   #60
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Oh, I see it can accept DDR2 or DDR# memory stick, but not both at the same time. Here is a page from the manual.
If one stick fails in both slots the RAM is bad. If both stick fail in the same slot, the board is bad.

Attachment 268182
My System SpecsSystem Spec
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 BSOD after clean install, new power supply & new motherboard.




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