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Windows 7: BSOD DRIVER_IRQL_NNOT_LESS_OR_EQUAL error 0x000000d1

01 Apr 2013   #1
vi7or129

Windows 7 Ultimate x64
 
 
BSOD DRIVER_IRQL_NNOT_LESS_OR_EQUAL error 0x000000d1

hi,

I've been having some BSODs in the last day or 2, and I've had a couple of different errors, mainly DRIVER_IRQL_NOT_LESS_OR_EQUAL, and just now I had the INTERRUPT_EXCEPTION_NOT_HANDLED

I have a Clevo w35_37ET with windows 7 ultimate x64, but i'm not very familiar with this type of errors, any help would be welcome. Thanks!


My System SpecsSystem Spec
.
01 Apr 2013   #2
carwiz

Windows 7 Pro-x64
 
 

It could be that your display driver is not compatible with your hardware.
Your current Nvidia driver is dated: nvlddmkm.sys Sat Feb 09 17:13:08 2013

Since you didn't include the other necessary debug files, I can't say what the release version of your Nvidia drivers may be. If you recently updated these drivers, try to roll back to the previous version.

The following is shown for information purposes only:
Code:
 
BugCheck 50, {fffff87ff5c7ab28, 8, fffff87ff5c7ab28, 5}
Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Could not read faulting driver name
Probably caused by : nvlddmkm.sys ( nvlddmkm+1aa3e4 )
My System SpecsSystem Spec
02 Apr 2013   #3
vi7or129

Windows 7 Ultimate x64
 
 

well, before the BSOD I had installed Grand Theft Auto IV, and I uninstalled it yesterday, it seems the problem is solved... Thanks!
My System SpecsSystem Spec
.

02 Apr 2013   #4
vi7or129

Windows 7 Ultimate x64
 
 

I was wrong... Now it started again... should I upload all the minidebug files?
My System SpecsSystem Spec
02 Apr 2013   #5
vi7or129

Windows 7 Ultimate x64
 
 

Now I can't even start windows in safe mode... Damn
My System SpecsSystem Spec
02 Apr 2013   #6
carwiz

Windows 7 Pro-x64
 
 

That didn't help much. I don't read Portuguese.
I'll be back later.
My System SpecsSystem Spec
02 Apr 2013   #7
vi7or129

Windows 7 Ultimate x64
 
 

Sorry, thanks anyway!
My System SpecsSystem Spec
02 Apr 2013   #8
vi7or129

Windows 7 Ultimate x64
 
 

It is the graphics drivers. I formatted the laptop and as soon as I installed Intel HD Graphics 4000 the blue screen apeared after rebooting... Or the graphic cards them selves... My laptop has 2 graphic cards, Intel and and nvidia gtx 660m...
My System SpecsSystem Spec
02 Apr 2013   #9
carwiz

Windows 7 Pro-x64
 
 

It doesn't help that you rearranged the chess board by a reinstall.
I've been digging deep into previous dumps and it appears the return from a Deferred Procedure Call (DPC) is timing out. It looks like call is coming from spsys.sys that is normally associated starting virus checker software. I couldn't identify what AV package you're using. (Can't read Portuguese.)

I would suggest you un-install your current AV and install Microsoft Security Essentials (MSE). Update it then run a full AV scan. In addition to MSE, down load the free version of Malwarebytes Antimalware (MBAM). Update it and run a full scan with it also.

The following is for information purposes only:
Code:
 
IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: fffff880809b5b08, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
 bit 0 : value 0 = read operation, 1 = write operation
 bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002ece5ff, address which referenced memory
Debugging Details:
------------------

WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff800030fc100
 fffff880809b5b08 
CURRENT_IRQL:  2
FAULTING_IP: 
nt!KiTimerExpiration+ef
fffff800`02ece5ff 488901          mov     qword ptr [rcx],rax
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
TRAP_FRAME:  fffff88003446960 -- (.trap 0xfffff88003446960)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffffa800ccb7140 rbx=0000000000000000 rcx=fffff880809b5b08
rdx=000000000000002c rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002ece5ff rsp=fffff88003446af0 rbp=000000000000522c
 r8=fffffa8012b36330  r9=00000000000000c1 r10=000000000000002c
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na po cy
nt!KiTimerExpiration+0xef:
fffff800`02ece5ff 488901          mov     qword ptr [rcx],rax ds:fffff880`809b5b08=????????????????
Resetting default scope
LAST_CONTROL_TRANSFER:  from fffff80002ec31e9 to fffff80002ec3c40
STACK_TEXT:  
fffff880`03446818 fffff800`02ec31e9 : 00000000`0000000a fffff880`809b5b08 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
fffff880`03446820 fffff800`02ec1e60 : fffff880`03446958 00000000`00000410 fffffa80`0f9f21a0 00000000`c39b2618 : nt!KiBugCheckDispatch+0x69
fffff880`03446960 fffff800`02ece5ff : 00000000`0003208b 00000000`0001576c 00000000`00000000 00000000`00001ca6 : nt!KiPageFault+0x260
fffff880`03446af0 fffff800`02ece4b7 : 00000000`2dd580c1 00000000`0000522c 00000000`2dd580eb 00000000`0000002c : nt!KiTimerExpiration+0xef
fffff880`03446b90 fffff800`02ebb94a : fffff880`009b3180 fffff880`009be0c0 00000000`00000001 fffff880`00000000 : nt!KiRetireDpcList+0x277
fffff880`03446c40 00000000`00000000 : fffff880`03447000 fffff880`03441000 fffff880`03446c00 00000000`00000000 : nt!KiIdleLoop+0x5a
 
4: kd> dps fffff880`009b3180
fffff880`009b3180  00000004`00001f80
fffff880`009b3188  fffff880`009be0c0
fffff880`009b3190  fffffa80`0fd63620
fffff880`009b3198  fffff880`009be0c0
fffff880`009b31a0  00000004`00000001
fffff880`009b31a8  fffff880`03446c70
fffff880`009b31b0  00000000`00000000
fffff880`009b31b8  00000000`00000000
fffff880`009b31c0  00000000`80050033
fffff880`009b31c8  fffff880`809b5b08
fffff880`009b31d0  00000000`00187000
fffff880`009b31d8  00000000`000406f8
fffff880`009b31e0  00000000`00000000
fffff880`009b31e8  00000000`00000000
fffff880`009b31f0  00000000`00000000
fffff880`009b31f8  00000000`00000000

 
fffff880`09b8c000 fffff880`09bfd000   spsys    spsys.sys    Mon May 11 12:20:58 2009
My System SpecsSystem Spec
02 Apr 2013   #10
vi7or129

Windows 7 Ultimate x64
 
 

Actually, I only used MSE for anti-virus... anyway, I will update it and install MBA as well and follow your advice!
Thanks!
My System SpecsSystem Spec
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 BSOD DRIVER_IRQL_NNOT_LESS_OR_EQUAL error 0x000000d1




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