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Windows 7: irql_not_less_or_equal-stop-0x0000000a at startup

03 Apr 2013   #11
ZombieKiller

Windows 7 Ultimate x64
 
 

Its not that I think your wrong or don't want to listen, its just IF it's only OS/Driver related problems I would rather just wait til my new HDD shows up and reinstall windows. Was gonna buy a new HDD this week or next week anyway as I'm close to filling up my 1TB.


My System SpecsSystem Spec
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04 Apr 2013   #12
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

BIOS (Basic Input/Output System;not BIO's) update or SSD firmware update Will not update the XBox USB wireless controller driver, which is the main reason behind the BSOD.

Still, if you are not ready to accept the suggestions, what more can I do there.

Analyzing data takes a time and effort. In that case it is all unproductive.
My System SpecsSystem Spec
04 Apr 2013   #13
ZombieKiller

Windows 7 Ultimate x64
 
 

I've had the last few days very stressful and I just didn't read your post thoroughly, I installed the 1.2 Update for the XBOX 360 Wireless adapter as you said and will look at trying the rest you suggested tomorrow after I get some sleep. If you don't help me any more that's totally fine as it's my own fault for being an @$$ and not reading your posts thoroughly, and giving dumb responses. I apologize for my stupidness... you were more than helpful. Thank you.
My System SpecsSystem Spec
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19 Apr 2013   #14
ZombieKiller

Windows 7 Ultimate x64
 
 

I was using my laptop for a few hours then closed it while moving to a different room, and then when I opened it, it said Starting Windows. Thought that was weird then it said windows recovered from an unexpected shutdown. Anyway here's the dumpfile, please help me! I am sorry for not listening before, I just wasn't really thinking, I'm sorry and hope I will be accepted again.
My System SpecsSystem Spec
19 Apr 2013   #15
ZombieKiller

Windows 7 Ultimate x64
 
 

Dumpfile.
My System SpecsSystem Spec
20 Apr 2013   #16
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Update the Intel(R) WiFi Link 1000 BGN driver.
Code:
fffff880`06c79000 fffff880`074e4000   NETwNs64 T (no symbols)           
    Loaded symbol image file: NETwNs64.sys
    Image path: \SystemRoot\system32\DRIVERS\NETwNs64.sys
    Image name: NETwNs64.sys
    Timestamp:        Tue Dec 21 22:38:43 2010 (4D10DF1B)
    CheckSum:         00823168
    ImageSize:        0086B000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Get it from https://downloadcenter.intel.com/Default.aspx

You dont have intel display driver activated. It is not present in the loaded modules, but still it is failing. Which seems to be odd.
Code:
fffff880`05e5c000 fffff880`063771a0   igdkmd64 \SystemRoot\system32\DRIVERS\igdkmd64.sys
    Loaded symbol image file: igdkmd64.sys
    Symbol file: igdkmd64.sys
    Image name: igdkmd64.sys
    Timestamp:        Thu Dec 13 06:12:26 2012 (50C92472)
    CheckSum:         0051BB58
    ImageSize:        0051B1A0
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Scan the system for possible virus infection with the following programs. Not with the Kaspersky AV you have installed. May be it will justify about igdkmd.sys.
Uninstall nvidia elements in Control panel > programs and features. Then follow Drivers - Clean Left over Files after Uninstalling to get rid of the leftovers.

Go to Drivers - Download NVIDIA Drivers, Drivers, download the 314.22 WHQL and double click on the installer. In license agreement page, click on Custom (Advanced) in the next page, select the display driver only, and the PhysX. Uncheck all others and complete the installation.

Let us know the results.
______________________________________________________________________
BSOD ANALYSIS:
Code:
fffff800`03210000 fffff800`037f6000   nt       ntkrnlmp.exe
    Loaded symbol image file: ntkrnlmp.exe
    Symbol file: c:\symbols\ntkrnlmp.pdb\4406EA3F2CE044878BDFDEF95E07708E2\ntkrnlmp.pdb
    Mapped memory image file: c:\symbols\ntoskrnl.exe\5147D9C65e6000\ntoskrnl.exe
    Image name: ntkrnlmp.exe
    Timestamp:        Tue Mar 19 08:51:42 2013 (5147D9C6)
    CheckSum:         00552B17
    ImageSize:        005E6000
    File version:     6.1.7601.18113
    Product version:  6.1.7601.18113
    File flags:       0 (Mask 3F)
    File OS:          40004 NT Win32
    File type:        1.0 App
    File date:        00000000.00000000
    Translations:     0409.04b0
    CompanyName:      Microsoft Corporation
    ProductName:      Microsoft® Windows® Operating System
    InternalName:     ntkrnlmp.exe
    OriginalFilename: ntkrnlmp.exe
    ProductVersion:   6.1.7601.18113
    FileVersion:      6.1.7601.18113 (win7sp1_gdr.130318-1533)
    FileDescription:  NT Kernel & System
    LegalCopyright:   © Microsoft Corporation. All rights reserved.
fffff800`037f6000 fffff800`0383f000   hal      hal.dll     
    Loaded symbol image file: hal.dll
    Symbol file: c:\symbols\hal.pdb\A085D08B9C5D4BFDBA48AC285BDA03F22\hal.pdb
    Mapped memory image file: c:\symbols\hal.dll\4CE7C66949000\hal.dll
    Image name: hal.dll
    Timestamp:        Sat Nov 20 18:30:25 2010 (4CE7C669)
    CheckSum:         000404C3
    ImageSize:        00049000
    File version:     6.1.7601.17514
    Product version:  6.1.7601.17514
    File flags:       0 (Mask 3F)
    File OS:          40004 NT Win32
    File type:        2.0 Dll
    File date:        00000000.00000000
    Translations:     0409.04b0
    CompanyName:      Microsoft Corporation
    ProductName:      Microsoft® Windows® Operating System
    InternalName:     hal.dll
    OriginalFilename: hal.dll
    ProductVersion:   6.1.7601.17514
    FileVersion:      6.1.7601.17514 (win7sp1_rtm.101119-1850)
    FileDescription:  Hardware Abstraction Layer DLL
    LegalCopyright:   © Microsoft Corporation. All rights reserved.
fffff880`01cca000 fffff880`01dbc000   ndis     \SystemRoot\system32\drivers\ndis.sys
    Loaded symbol image file: ndis.sys
    Symbol file: c:\symbols\ndis.pdb\7F2704456B8949D6BD0D97D90F00DB912\ndis.pdb
    Mapped memory image file: c:\symbols\ndis.sys\5034F6B2f2000\ndis.sys
    Image name: ndis.sys
    Timestamp:        Wed Aug 22 20:41:46 2012 (5034F6B2)
    CheckSum:         000E8B11
    ImageSize:        000F2000
    File version:     6.1.7601.17939
    Product version:  6.1.7601.17939
    File flags:       0 (Mask 3F)
    File OS:          40004 NT Win32
    File type:        3.6 Driver
    File date:        00000000.00000000
    Translations:     0409.04b0
    CompanyName:      Microsoft Corporation
    ProductName:      Microsoft® Windows® Operating System
    InternalName:     NDIS.SYS
    OriginalFilename: NDIS.SYS
    ProductVersion:   6.1.7601.17939
    FileVersion:      6.1.7601.17939 (win7sp1_gdr.120822-0331)
    FileDescription:  NDIS 6.20 driver
    LegalCopyright:   © Microsoft Corporation. All rights reserved.
fffff880`01e00000 fffff880`02000000   tcpip    \SystemRoot\System32\drivers\tcpip.sys
    Loaded symbol image file: tcpip.sys
    Symbol file: c:\symbols\tcpip.pdb\F7CE8DCE5FC64F338F0A520ECDC3BC7F2\tcpip.pdb
    Mapped memory image file: c:\symbols\tcpip.sys\50E4F6F4200000\tcpip.sys
    Image name: tcpip.sys
    Timestamp:        Thu Jan 03 08:41:48 2013 (50E4F6F4)
    CheckSum:         001E19B6
    ImageSize:        00200000
    File version:     6.1.7601.18042
    Product version:  6.1.7601.18042
    File flags:       0 (Mask 3F)
    File OS:          40004 NT Win32
    File type:        3.6 Driver
    File date:        00000000.00000000
    Translations:     0409.04b0
    CompanyName:      Microsoft Corporation
    ProductName:      Microsoft® Windows® Operating System
    InternalName:     tcpip.sys
    OriginalFilename: tcpip.sys
    ProductVersion:   6.1.7601.18042
    FileVersion:      6.1.7601.18042 (win7sp1_gdr.130102-1436)
    FileDescription:  TCP/IP Driver
    LegalCopyright:   © Microsoft Corporation. All rights reserved.
fffff880`0346f000 fffff880`03563000   dxgkrnl  \SystemRoot\System32\drivers\dxgkrnl.sys
    Loaded symbol image file: dxgkrnl.sys
    Symbol file: c:\symbols\dxgkrnl.pdb\A8224A3006F9476AB12ED5FA72ED178D1\dxgkrnl.pdb
    Mapped memory image file: c:\symbols\dxgkrnl.sys\4CE799FAf4000\dxgkrnl.sys
    Image name: dxgkrnl.sys
    Timestamp:        Sat Nov 20 15:20:50 2010 (4CE799FA)
    CheckSum:         000FA948
    ImageSize:        000F4000
    File version:     6.1.7601.17514
    Product version:  6.1.7601.17514
    File flags:       0 (Mask 3F)
    File OS:          40004 NT Win32
    File type:        3.7 Driver
    File date:        00000000.00000000
    Translations:     0409.04b0
    CompanyName:      Microsoft Corporation
    ProductName:      Microsoft® Windows® Operating System
    InternalName:     dxgkrnl.sys
    OriginalFilename: dxgkrnl.sys
    ProductVersion:   6.1.7601.17514
    FileVersion:      6.1.7601.17514 (win7sp1_rtm.101119-1850)
    FileDescription:  DirectX Graphics Kernel
    LegalCopyright:   © Microsoft Corporation. All rights reserved.
fffff880`03563000 fffff880`035a9000   dxgmms1  \SystemRoot\System32\drivers\dxgmms1.sys
    Loaded symbol image file: dxgmms1.sys
    Symbol file: c:\symbols\dxgmms1.pdb\0901C357E9E846EE8C2FBCC8107163201\dxgmms1.pdb
    Mapped memory image file: c:\symbols\dxgmms1.sys\4CE799C146000\dxgmms1.sys
    Image name: dxgmms1.sys
    Timestamp:        Sat Nov 20 15:19:53 2010 (4CE799C1)
    CheckSum:         00047A89
    ImageSize:        00046000
    File version:     6.1.7601.17514
    Product version:  6.1.7601.17514
    File flags:       0 (Mask 3F)
    File OS:          40004 NT Win32
    File type:        3.7 Driver
    File date:        00000000.00000000
    Translations:     0409.04b0
    CompanyName:      Microsoft Corporation
    ProductName:      Microsoft® Windows® Operating System
    InternalName:     dxgmms1.sys
    OriginalFilename: dxgmms1.sys
    ProductVersion:   6.1.7601.17514
    FileVersion:      6.1.7601.17514 (win7sp1_rtm.101119-1850)
    FileDescription:  DirectX Graphics MMS
    LegalCopyright:   © Microsoft Corporation. All rights reserved.
fffff880`0497c000 fffff880`049c4000   nvkflt   \SystemRoot\system32\DRIVERS\nvkflt.sys
    Loaded symbol image file: nvkflt.sys
    Symbol file: nvkflt.sys
    Image name: nvkflt.sys
    Timestamp:        Fri Mar 15 07:07:36 2013 (51427B60)
    CheckSum:         0004FA31
    ImageSize:        00048000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
fffff880`05e5c000 fffff880`063771a0   igdkmd64 \SystemRoot\system32\DRIVERS\igdkmd64.sys
    Loaded symbol image file: igdkmd64.sys
    Symbol file: igdkmd64.sys
    Image name: igdkmd64.sys
    Timestamp:        Thu Dec 13 06:12:26 2012 (50C92472)
    CheckSum:         0051BB58
    ImageSize:        0051B1A0
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
fffff880`06c79000 fffff880`074e4000   NETwNs64 \SystemRoot\system32\DRIVERS\NETwNs64.sys
    Loaded symbol image file: NETwNs64.sys
    Symbol file: NETwNs64.sys
    Image name: NETwNs64.sys
    Timestamp:        Tue Dec 21 22:38:43 2010 (4D10DF1B)
    CheckSum:         00823168
    ImageSize:        0086B000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
fffff960`000c0000 fffff960`003d6000   win32k   \SystemRoot\System32\win32k.sys
    Loaded symbol image file: win32k.sys
    Symbol file: win32k.sys
    Image name: win32k.sys
    Timestamp:        unavailable (00000000)
    CheckSum:         00000000
    ImageSize:        00316000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
20 Apr 2013   #17
ZombieKiller

Windows 7 Ultimate x64
 
 

OK! I have a college class to take today and a bunch of homework, so I'll try what you said later tonight! One thing I am curious about is you said the Intel display driver is failing. I currently have my GPU set to my integrated GT540M (instead of Auto), I never use my Intel HD 3000, even when just browsing the internet. Could that be a problem? If I set it to Auto would it fix it? Also my drivers are 314.22 Either way I'll do what you suggested! And thank you for helping me again after I was a bit of a dope. Thanks again!

I'll post back after I try the suggested fixes!
My System SpecsSystem Spec
20 Apr 2013   #18
ZombieKiller

Windows 7 Ultimate x64
 
 

I forgot to say that I haven't done a scan with Kaspersky in a while. I was using Pure 3.0 then it switched to the free version for some reason and I couldn't find the code to reactivate it. But yesterday I found it and reinstalled Kaspersky Pure 3.0. I uninstalled AVG, restarted, Instaled Pure 3.0, updated it and restarted and then it crashed a few hours later. So I haven't scanned with Kaspersky in a month about. But AVG said I had a virus in one of my STEAM games (said the same on my other PC, same game) and a Trojan in Bioshock Infinite, I think it said the DX11 folder. It showed up when I scanned a few days ago. Just though this info might be useful, I will try what you said though!
My System SpecsSystem Spec
21 Apr 2013   #19
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

First uninstall WHQL 314.22 display driver, and then reinstall it, only the dislpay driver and PhysX. Not the other components.

So, how many antivirus programs do you have installed ATM?
My System SpecsSystem Spec
21 Apr 2013   #20
ZombieKiller

Windows 7 Ultimate x64
 
 

I always have only one (1) anti virus installed at one time. Currently Kaspersky Pure 3.0 . I will reinstall 314.22 with only the graphics driver and PhysX. If you don't mind me asking, how would it help only having those two installed? I am not questioning your knowledge at all, I am just curious. I like to learn as much about computers as I can. I will post back with results!
Thank you very much!

BTW, Could you tell me what drivers Intel Chipset drivers to download for my MoBo from here? https://www.asus.com/Motherboards/RA...rt_Download_30 They vary big amounts in size so I am not sure what exactly to download, or if I need to download multiple. I will also update my laptops chipset, I am just curious about my chipset driver for my desktop because I started experiencing game minimizing after I realized I was using SATA 3GB/s and not 6GB/s and switched ports. I haven't had any crashes on my desktop yet, just the rare occasional minimization. Thanks again!
My System SpecsSystem Spec
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 irql_not_less_or_equal-stop-0x0000000a at startup




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