Random freezing and BSOD


  1. Posts : 14
    Windows 7 Ultimate x64
       #1

    Random freezing and BSOD


    Hi all, here is my system specs:

    Abit IP35 Pro
    Core 2 Quad Q6600 2.4
    Geforce GTX 460
    8GB DDR2-800 (4x2GB)
    750w PSU
    Antec Solo case

    So this is a new system build, with parts I got from a really good friend of mine second hand. It's all been working fine, benchmarks are good, temps are excellent, but it's been BSODing and freezing randomly during gaming. Occasionally the motherboard gives off one short system beep but this doesn't seem to be related to the crashing. Temps are around 60-65 for GPU and 50-60 for CPU when under heavy load. It came with 3x2GB but my friend said one of them was causing crashes so he had removed it. I replaced it with 2x1GB of the same speed as the other ram and it was fine for a day or so until it started doing the same thing again. So I replaced the ram with 2x2GB brand new, same speed again but it's still crashing and BSODing.

    I read somewhere that it might need more voltage for the ram, as it has all 4 slots filled up. I checked and they're rated for 1.8v but I increased it to 1.9v just in case that fixed it.

    Any ideas what might be causing it? I have the BSOD dump file for the latest crash if that helps. I have no idea how to fix this by myself.

    Thanks in advance.

    Edit: I noticed in speedfan that the ram voltage was dropping occasionally to 1.78v which is why I thought increasing it might help, and it's now showing as 1.88v when I set it to 1.9v, so could that small drop in voltage cause a crash or system beep?
      My Computer


  2. Posts : 1,735
    Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
       #2
      My Computer


  3. Posts : 14
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Sorry for posting in the wrong place. Here is the information requested.

    Edit: I've today noticed that it will only cold boot when laying on its side. However I've recently pulled the whole thing apart to change the cpu fan and I'm 100% sure everything is reseated, and it's totally dust free. I changed the CPU fan because of this problem so it was occurring before as well.
      My Computer


  4. Posts : 1,735
    Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
       #4

    Before we begin troubleshooting please post the following here: Windows Genuine and Activation Issue Posting Instructions
      My Computer


  5. Posts : 14
    Windows 7 Ultimate x64
    Thread Starter
       #5

    Code:
     
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-V9488-FGM44-2C9T3
    Windows Product Key Hash: rmk1OjF0iZq7gQoRmEcpnJHr0oc=
    Windows Product ID: 00426-OEM-8992662-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {D4DA14A5-1D72-47A2-855D-C2BED491710A}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130104-1431
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{D4DA14A5-1D72-47A2-855D-C2BED491710A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-2C9T3</PKey><PID>00426-OEM-8992662-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-2029434445-2401317930-1084648785</SID><SYSTEM><Manufacturer>OEM</Manufacturer><Model>OEM</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="5"/><Date>20070906000000.000000+000</Date></BIOS><HWID>91D13D07018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-WKS</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    Spsys.log Content: 0x80070002
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00178-926-600010-02-2057-7601.0000-0852013
    Installation ID: 009724694113256420910464416866507053190593330724732034
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 2C9T3
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 04/04/2013 18:32:43
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:
    
    HWID Data-->
    HWID Hash Current: OAAAAAEABgABAAEAAAABAAAAAwABAAEAonaahOSqygRk/qqyiP0IhSKOUNCi8SRrhqfQ7GauzDE=
    OEM Activation 1.0 Data-->
    N/A
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   IntelR  AWRDACPI
      FACP   IntelR  AWRDACPI
      MCFG   IntelR  AWRDACPI
      SSDT   PmRef  CpuPm
      SLIC   HPQOEM  SLIC-WKS
      My Computer


  6. Posts : 1,735
    Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
       #6

    It appears that this install is counterfeit, the SLIC table matches an HP but is installed on an OEM board, and your Bios predates Windows seven by a good two years, and this would only be possible if you had an upgrade key or a retail key. Where did you get your copy of Windows from?
      My Computer


  7. Posts : 14
    Windows 7 Ultimate x64
    Thread Starter
       #7

    It's a copy that came with my old PC which I got from a shop about a year ago. It's never popped up with the windows genuine stuff and I've reinstalled it many times on my old PC and at least 3 times on this one!
      My Computer


  8. Posts : 1,735
    Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
       #8

    Unfortunately we do not support counterfeit installs of Windows. If you wish to receive further help please reformat your drive and install a legal copy of windows, If there is a COA sticker on the case of your computer you can download the version of windows the computer is licensed for and install it using the product key on the COA sticker.
      My Computer


  9. Posts : 14
    Windows 7 Ultimate x64
    Thread Starter
       #9

    Thanks. If I wanted to be told to reformat my computer to fix the problem I'd have asked my Nan.
      My Computer


  10. Posts : 71,959
    64-bit Windows 11 Pro for Workstations
       #10

    In that case, you can walk the plank. Goodbye.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 01:44.
Find Us