BSOD Playing World of Warcraft, said 0x0000001e

ineedofhelp · 04 Apr 2013

I zipped up the dump files I found in this Minidump folder, I'm assuming it would be of some use.

Some other info:

Code:

The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000001e (0x0000000000000000, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 040413-13104-01.

I was just playing and screen blue background with white text.

I really appreciate the help, I've had this issue for awhile, but never knew where I could get help. Luckily I finally decided to google and found this awesome site that has helped many others who experienced BOSD.

Northernsoul55 · 04 Apr 2013

Hi,

There is a lot of info missing from your logs.

And here are the instructions for posting:

https://www.sevenforums.com/crashes-d...tructions.html

Tip

Ensure you click the "GRAB ALL" button and then wait for each window to appear in turn and then click OK

Cheers

Dave

ineedofhelp · 04 Apr 2013

Northernsoul55 said:

Hi,

There is a lot of info missing from your logs.

And here are the instructions for posting:

https://www.sevenforums.com/crashes-d...tructions.html

Tip

Ensure you click the "GRAB ALL" button and then wait for each window to appear in turn and then click OK

Cheers

Dave

I removed the old attachments file and uploaded the one created with SF, is there still anything missing?

Thanks for your help Dave! ^_^

Northernsoul55 · 04 Apr 2013

Unfortunately it appears the installation is non-genuine.
The Key is that of a Dell OEM computer - and the motherboard is a retail one by ASUS M5A97 LE R2.0.
This implies that an Activation Exploit is in use to bypass activation and validation requirements.

What you will need to do is reformat and reinstall with genuine media and Key.

There is no point in attempting to analyse a system that is potentially compromised.

Cheers

Dave

ineedofhelp · 04 Apr 2013

Hi Dave,

I had a genuine installation, but I tried windows 8 and then I reinstalled windows 7 since I did not like windows 8.

How would I find my windows 7 key if I do not have the box?

Northernsoul55 · 04 Apr 2013

You can use the Windows 7 activation key on the Certificate of Authenticity (COA) sticker attached to the PC though it may require a call to MS to sort it out if it wont activate. The factory COA sticker MS Windows activation key will be similar to this one below, 5 groups of 5 letters / numbers.

G0WWY-TH3S0-FTWAR-8ATL1-CS0GW

You may find this link useful:

https://www.sevenforums.com/tutorials/174907-clean-install-factory-coa-activation-key.html

Cheers

Dave