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Windows 7: BSOD Error

05 Apr 2013   #1
Redo07

Windows 7 Home Premium 32 bit
 
 
BSOD Error

Hy !
I've got a blue screen error at 0X0000000a. I checked with Blue Screen View, and got an IRQL_NOT_LESS_OR_EQUAL problem. Please give me some advice for solving this issue. Thanks !


My System SpecsSystem Spec
.
05 Apr 2013   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Please follow steps outlined here to get BSOD help:

http://www.sevenforums.com/crashes-d...tructions.html
My System SpecsSystem Spec
05 Apr 2013   #3
Redo07

Windows 7 Home Premium 32 bit
 
 

My mistake, i'm sorry.
I followed the procedure, the result is attached to this message. I look forward to your reply, thanks !
My System SpecsSystem Spec
.

05 Apr 2013   #4
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
OS Name	Microsoft Windows XP Professional
Version	5.1.2600 Service Pack 3 Build 2600
OS Manufacturer	Microsoft Corporation
System Name	PREZENTARE-H2
System Manufacturer	Dell Inc.
System Model	OptiPlex 755
System Type	X86-based PC
Processor	x86 Family 6 Model 15 Stepping 11 GenuineIntel ~2327 Mhz
BIOS Version/Date	Dell Inc. A04, 11/5/2007

Windows XP????
My System SpecsSystem Spec
05 Apr 2013   #5
Redo07

Windows 7 Home Premium 32 bit
 
 

yes, it's an XP on the system with BSOD error.
My System SpecsSystem Spec
05 Apr 2013   #6
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Sorry, I really have no idea how to tackle those
My System SpecsSystem Spec
05 Apr 2013   #7
Redo07

Windows 7 Home Premium 32 bit
 
 

Ok, thank you ! I will try to figure out myself, i've been adviced to make a memtest, and also a chkdsk on hard-drive.
My System SpecsSystem Spec
05 Apr 2013   #8
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

I'm not sure if the bugcheck codes are the same, but you could try this for a Memory Test:

RAM - Test with Memtest86+
My System SpecsSystem Spec
05 Apr 2013   #9
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Quote   Quote: Originally Posted by Golden View Post
I'm not sure if the bugcheck codes are the same, but you could try this for a Memory Test:

RAM - Test with Memtest86+
The Bug check codes are the same or at least similar in nature, though This particular code is one I have not come across, but a quick poke through the dump files shows me two things of note first it seems that some of your problems are coming from Kaspersky:

Code:
9847c494  ba1c1540Unable to load image klfltdev.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for klfltdev.sys
*** ERROR: Module load completed but symbols could not be loaded for klfltdev.sys
 klfltdev+0x9540
and

Code:
9847c4c4  a3bb59fbUnable to load image klif.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for klif.sys
*** ERROR: Module load completed but symbols could not be loaded for klif.sys
 klif+0x1e9fb
Driver Reference Table - klif.sys

Please remove it with the Kaspersky Removal Tool. Then replace it with a combination of Microsoft Security Essentials and Malwarebytes Anti-malware. Tip when installing Malwarebytes be sure to uncheck the box asking you to start a free trial.

the other thing I noticed was the Intel storage driver acting up:

Code:
Unable to load image iaStor.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
Driver Reference Table - iaStor.sys

Please update the driver from here: https://downloadcenter.intel.com/Sea...ntel+RST%29%22
My System SpecsSystem Spec
09 Apr 2013   #10
Redo07

Windows 7 Home Premium 32 bit
 
 
Solved

The issue appears to be solved, after i reinstalled the Intel Storage Driver. I shall give you another feedback in a few days. Thank you for your support guys !
My System SpecsSystem Spec
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