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Windows 7: BSOD after reformat--System Service Exception ntoskrnl.exe


05 Apr 2013   #1

Windows 7 Home Premium 64bit
 
 
BSOD after reformat--System Service Exception ntoskrnl.exe

Hello,

I have a desktop running Windows 7 64 bit which I have had many problems with BSOD in the past. I recently reformatted my computer to try to help with some of these issues, and almost immediately after reformatting I got another BSOD. Also, my computer has been running EXTREMELY slowly considering its high specs and the fact that there is very little installed on the computer yet.

The error was a System Service Exception, blamed on ntoskrnl.exe (the same file causing most of my BSOD before the reformat as well). I have attached the SF Diagnostic printout as requested as well.

In the past, I had been running on 2 sticks of 4 GB each RAM. About 6 months ago after a string of BSOD I removed one of the sticks which I thought may be problematic, but still have been getting BSOD on the stick which appeared OK on memtest. I have tried running on each individual RAM stick in each of my 4 motherboard slots, and it does not seem to make a difference in my BSOD, so I am not convinced it is my RAM still.

I am really not sure what to try anymore. I have posted on forums before about my problems but have never had any conclusive fix for my frequent BSOD (at least once a week, sometimes much more). I am not sure if there is a problem with my software or with the fact that I am running windows 7 64 bit (most of my friends use 32 bit instead) or my hardware (most of the hardware tests in the past have not shown any problems).

Any help would be appreciated. Thank you.

My System SpecsSystem Spec
.

05 Apr 2013   #2

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Hi GiveMeTaffy

I noticed you don't have Service Pack 1 installed

Service Pack 1 Download below

download

Your version is

Code:
OS Version: 6.1.7600 N/A Build 7600
Might want to run a Test on your memory

RAM - Test with Memtest86+

Note   Note
Let it run over night If it fails Test every memory stick on every SLOT on the motherboard.



:Added:

Updated Drivers

Audio-Realtek Azalia

Driver/motherboard_driver_audio_realtek_azalia-ati.exe" target="_new">download

AMD Chipset Driver

download

LAN(NIC) REALTEK

download

VIDEO:NVIDIA GeForce GTX 470

download

Storage : SATA Drivers

download

NEC USB 3.0 Driver

download
My System SpecsSystem Spec
06 Apr 2013   #3

Windows 7 Home Premium 64bit
 
 

Thank you for the prompt reply. I began to try to install some of the updates you suggested and my computer became nearly unusable because of so many BSOD during the downloads and installations (4 crashes in an hour). Three of the four crashes looked identical to the first (posted above). I was going to post the logs here, but I ended up reformatting again and using 32 bit Win 7 this time instead. I doubt it will make a difference, but I figured it was worth a try.

Regardless, I ran Memtest last night after reformatting again and had no errors after 7 passes, which ran over 7 hours.

I am going to be out of town for the next few days, but I will post back during next week with updates if I continue having problems when I return. This morning it has not crashed, although it has only been about 3 hours so far.
My System SpecsSystem Spec
.


06 Apr 2013   #4

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

If you have 4GB I'd recommend x64-bit .

Note   Note
If you want to go back to x64-bit from x86(32)-bit you would have to do a clean install
My System SpecsSystem Spec
15 Apr 2013   #5

Windows 7 Home Premium 64bit
 
 

First off, thank you for the help so far.

Yes, I've been running 64 bit for years since I heard it was ideal for my setup, but I am going to wait to switch back since I have not had any BSOD yet after switching to 32 bit. I know it may not be related, but I don't want to jinx anything.

I HAVE started to have another problem though which I have suffered with for over a year before--sometimes when I wake my computer from sleep it will not have any sound until a restart. I've never figured out why this is, and it only happens about 25% of the time when I wake from sleep, but it is annoying.

I did attach another SF Diagnostic printout incase there is anything obvious still missing.
My System SpecsSystem Spec
15 Apr 2013   #6

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

GiveMeTaffy

Your recent attachment is missing the dmp file.
My System SpecsSystem Spec
15 Apr 2013   #7

Windows 7 Home Premium 64bit
 
 

Yes, I think that is because I had not had any recent BSOD since the reformat, just the problem with the sound not coming on when waking the computer up from sleep.

I DID get another BSOD tonight, so I reattached the readout to see if you have any suggestions now about why I am still getting them.
My System SpecsSystem Spec
21 Apr 2013   #8

Windows 7 Home Premium 64bit
 
 

Here is the most recent error report after the last bsod. Please let me know what I should look at to stop these!
My System SpecsSystem Spec
21 Apr 2013   #9

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

I won't be able to look at the dmp file until later today . I am on my phone right away from a PC .
My System SpecsSystem Spec
29 Apr 2013   #10

Windows 7 Home Premium 64bit
 
 

Here is the latest file with more crashes for when you can check. Thanks!
My System SpecsSystem Spec
Reply

 BSOD after reformat--System Service Exception ntoskrnl.exe




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