BSOD Seemingly At Random, error KMODE_EXCEPTION_NOT_HANDLED

Arc · Jun 8, 2013

k4nc3r mate, its really very nice to see that your issue is cured now. We dont have the donation option, as our site is very grown up nowadays; but its your goodness that you wanted to do it

Thanks for it

For any further issue, let us know

k4nc3r · Jun 25, 2013

Well it BSOD'd just now when I was writing an email. Running nothing in particular. I had a few crashes a couple weeks back when I tried to install AVG so I figured it was just the antivirus causing BSOD's like it had before. Now I just don't know again. Thanks for the continued help here Arc.

Arc · Jun 25, 2013

Some Ntfs corruptions are noticed ... but not showing any details.

Use driver verifier for one more time?

k4nc3r · Jun 27, 2013

Arc,

Ok, I've been running driver verifier for the last day and I haven't had a single BSOD. Not sure what to make of it really. I suppose there's nothing else I can do, right? Thanks for your continued help!

Arc · Jun 27, 2013

As far as I can say, if you format the HDD and start afresh, it will be the best option.

If you plan to do it, a nice guide is there: http://www.sevenforums.com/tutorials/219487-clean-reinstall-factory-oem-windows-7-a.html

It will give you the perfect windows reinstall.

k4nc3r · Jun 30, 2013

I have done a clean install before. Would doing it again really gain anything? It BSOD'd again when I got home, maybe this batch will help explain. Thanks, Arc.

Arc · Jul 1, 2013

It is a stop 0x3B BSOD, which is sticky type of nature. Caused by drivers mainly, and as the BSOD is not showing any particular reason, I am suggesting you to go for a clean reinstall. If not, enable Driver Verifier to monitor the drivers and expect that it may show any cause of the BSODs. .
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

Information

Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

Warning

Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

Tip

If you fail to get on the Desktop because of DV, Boot into Advanced Boot Options > Safe mode. Disable DV there. Now boot normally again, and try following the instruction of enabling DV again.
If you cannot boot in Safe mode too, do a System Restore to a point you made earlier.

Let us know the results, with the subsequent crash dumps, if any. Post it following the Blue Screen of Death (BSOD) Posting Instructions.
_______________________________________________________________

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff800032a540e, fffff88002f419d0, 0}

Probably caused by : memory_corruption ( nt!MiUnlinkPageFromLockedList+1ae )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff800032a540e, Address of the instruction which caused the bugcheck
Arg3: fffff88002f419d0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
nt!MiUnlinkPageFromLockedList+1ae
fffff800`032a540e 410fb6491b      movzx   ecx,byte ptr [r9+1Bh]

CONTEXT:  fffff88002f419d0 -- (.cxr 0xfffff88002f419d0)
rax=0000000000000003 rbx=fffffa800160f9e0 rcx=01000000001d2d6e
rdx=0000000000000003 rsi=0000000000000003 rdi=fffff800034cfcf8
rip=fffff800032a540e rsp=fffff88002f423b0 rbp=0000000000000000
 r8=fffff88002f423e0  r9=2ffffa80057884a0 r10=fffffa80065d2320
r11=0000058000000000 r12=0000000000000000 r13=0000058000000000
r14=0000000000000001 r15=2aaaaaaaaaaaaaab
iopl=0         nv up ei pl nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010206
nt!MiUnlinkPageFromLockedList+0x1ae:
fffff800`032a540e 410fb6491b      movzx   ecx,byte ptr [r9+1Bh] ds:002b:2ffffa80`057884bb=??
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  chrome.exe

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff800032a540e

STACK_TEXT:  
fffff880`02f423b0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!MiUnlinkPageFromLockedList+0x1ae


FOLLOWUP_IP: 
nt!MiUnlinkPageFromLockedList+1ae
fffff800`032a540e 410fb6491b      movzx   ecx,byte ptr [r9+1Bh]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  nt!MiUnlinkPageFromLockedList+1ae

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

DEBUG_FLR_IMAGE_TIMESTAMP:  5147d9c6

STACK_COMMAND:  .cxr 0xfffff88002f419d0 ; kb

IMAGE_NAME:  memory_corruption

FAILURE_BUCKET_ID:  X64_0x3B_nt!MiUnlinkPageFromLockedList+1ae

BUCKET_ID:  X64_0x3B_nt!MiUnlinkPageFromLockedList+1ae

Followup: MachineOwner
---------

k4nc3r · Feb 14, 2014

Arc,

It's been quite some time since I've posted on this thread. Thanks again for all your previous work.

Unfortunately the BSOD's have returned. It used to be that they would only occur about once or twice a month and I just sort of dealt with it. It wasn't 100% perfect, but it was much, much better after working with you and following all your suggestions and steps.

As of the last few months they've become much more frequent, to the point now that I'm reaching out for help again. It's gotten to where it happens almost daily again. I just don't know what's wrong with this build. Attached is the .zip with all info. Thanks for all your help again and hopefully we can get this cleared up once and for all. Cheers

Arc · Feb 15, 2014

Please do follow the post #67.

k4nc3r · Feb 16, 2014

Arc,

I did a re-install of Windows when we were troubleshooting this a bit back. It didn't solve the problem then, but If you think that it's worth doing it again, I'll do it. I just hate going through that process. :}

In the mean time, I've been running driver verifier for the last 3 hours or so and I haven't had a BSOD yet. I followed all directions on how to turn it on, but sometimes I feel like I'm missing something because it doesn't seem like it's running in the background. Computer isn't sluggish or anything really. Is there any way to verify that I have it going on in the background after it prompts for the user to restart?

Thanks for the quick reply and patience with me not reading your previous post regarding reinstall/vierfier. Cheers!

k4nc3r · Feb 16, 2014

Arc,

Just got a BSOD after running Driver Verifier for around 9 hours. Here's the .zip. Should I keep running verifier to try to get more? Thanks

Arc · Feb 17, 2014

This particular BSOD is caused by the display driver.

Code:

BugCheck C1, {fffff9801c6cafb0, fffff9801c6ca9ef, 114058, 32}

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
[COLOR=Red]Probably caused by : nvlddmkm.sys[/COLOR] ( nvlddmkm+1b8e3d )

Followup: MachineOwner
---------

And you are using a BETA, which is NOT RECOMMENDED.

Code:

fffff880`04c2b000 fffff880`056d2000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: nvlddmkm.sys
[COLOR=Red]    Image name: nvlddmkm.sys
    Timestamp:        Fri Jan 18 18:52:15 2013[/COLOR] (50F94C87)
    CheckSum:         00A92B69
    ImageSize:        00AA7000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Install the NVIDIA DRIVERS 314.22WHQL only.

Uninstall All nvidia items in Control Panel > Programs and features
- 3D Vision Control Driver
- 3D Vision Driver
- Graphics Driver
- HD Audio Driver
- PhysX
- nvidia Update
(Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
Now follow Drivers - Clean Left over Files after Uninstalling
Download 314.22 WHQL. While installing, Select Custom (Advanced) install. In the next page, follow this settings:

Let us know for any other issue.

k4nc3r · Feb 17, 2014

Arc,

I went ahead and follow instructions on last post. I don't have sound anymore (My setup goes from the nvidia card via HDMI to a 5.1 stereo receiver then to my television), not sure if the HD sound driver I uninstalled had anything to do with that. In any case, here's the latest BSOD dump after following all instructions. Thanks for your continued help, Cheers!

Arc · Feb 17, 2014

Code:

BugCheck 24, {1904fb, fffff8800a4a1f78, fffff8800a4a17d0, fffff8000349a40e}

Probably caused by : memory_corruption ( nt!MiUnlinkPageFromLockedList+1ae )

Followup: MachineOwner
---------

BugCheck 24 is NTFS file system error, and it blames memory.
Uninstall uTorrent and see if it causes any more BSODs or not. Also scan the system for possible virus infection with the following programs, for a safety reason.

k4nc3r · Feb 17, 2014

Ok, I'll go ahead and do that. Any idea as to why my sound isn't working? Is it safe to get the audio drivers back for nvidia?

Thanks

Arc · Feb 17, 2014

You may use onboard Realtek audio for the sounds etc.

k4nc3r · Feb 19, 2014

Arc,

Because I'm going through my stereo system via the NVIDIA card (it has a mini HDMI out), I have to use that HD-Audio driver. I can't really use the on board sound driver if I'm sending it to my TV. I do a fair amount of gaming. Unless you know a way around it somehow.

In any event, I un-installed uTorrent, and did the rootkit detectors and they didn't find anything. After uninstalling uTorrent I still had BSOD's so I re-installed, figuring it isn't the problem. Here are the latest dump files. Thanks for your eternal support on this issue, You're probably tired of hearing from me by now, lol. I really appreciate it. Cheers!

Arc · Feb 19, 2014

No mate. I am not tired, but worried.

The bugcheck codes and the probable causes are varying widely, over a long time. And no steps as per the data ends in a goal.

It is possible in the cases are ......
Faulty RAM.
Faulty Processor
Inefficient or fluctuating power supply.
Failing overclocking.
Bad motherboard.

I think you have taken the tests already, but if possible, do those once again.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

Stress test the CPU.
Hardware - Stress Test With Prime95

Set all the hardware clocks to default.

Apply a known good PSU on a test basis.

If all are good, you may need to change the board. As we cannot test the board, we cannot blame it.

k4nc3r · Feb 24, 2014

Arc,

Thanks for keeping up with me. I know I've done the RAM tests quite a bit and nothing came of them in the past. Same with the CPU. I'll run both tests over the next week or so and see if anything comes of them. The power supply should be fine as I originally started with a bad PSU and ended up replacing it. I'll keep doing all your recommendations and let you know if I hit on anything.

I worry that I probably won't hit on anything and it might be a bad CPU or mobo. :\ In any event, I can't thank you enough for all the help. Hats off to you, you really need a donation system here or some way to show appreciation! Lol. Take it easy and thanks again.

-kancer

k4nc3r · Apr 22, 2016

Arc, or anyone else,

Thanks right off the bat for the help, Arc. Sadly, over the past three years since this issue cropped up, it has continued. Every month the computer would BSOD almost 10 times in a row, typically for about one or two days. It just randomly BSOD'd for a few days. Then it'd be fine. I could write, play games, whatever. A month later the same thing. I figured this was acceptable enough and I just put up with it.

Now, about three years later, this computer started crashing for entire days. 20 BSOD's one after another for a full day. Then again the next day. It didnt BSOD in safemode (same as before) and I tried using restore points. Today it crashed from 8 AM - 5 PM or so. No idea why. This is the most stable it's been right now (running for an hour plus) I've tried to restore back to when it was only crashing once a month, but those dates aren't there. I really want to know what's wrong with this, as I'm losing a full day in work. Do you really this is the mobo? I've run all the old tests btw, memory, cpu, hard drive, etc.

Thanks again for the help, sevenforums are really the best.

BSOD Seemingly At Random, error KMODE_EXCEPTION_NOT_HANDLED

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