Explorer.exe crashes when opening certain applications, err 0xc0000005


  1. Posts : 2
    Windows 7 Professional (x64)
       #1

    Explorer.exe crashes when opening certain applications, err 0xc0000005


    Hi,

    Can someone help me out? Explorer.exe crashes when I play the games DOTA 2 and Victoria II.

    And sometimes, when I'm at the desktop, explorer.exe crashes for no reason at all.

    I've included an event log below if it helps.

    Code:
    Log Name:      Application
    Source:        Application Error
    Event ID:      1000
    Task Category: (100)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Description:
    Faulting application name: Explorer.EXE, version: 6.1.7601.17514, time stamp: 0x4ce7a144
    Faulting module name: ole32.dll, version: 6.1.7601.23392, time stamp: 0x56eb3627
    Exception code: 0xc0000005
    Fault offset: 0x0000000000029792
    Faulting process id: 0x1728
    Faulting application start time: 0x01d19d9f189ceb78
    Faulting application path: C:\Windows\Explorer.EXE
    Faulting module path: C:\Windows\system32\ole32.dll
    Report Id: 3a9fa45a-0993-11e6-af0e-f0def1fd2aa8
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Application Error" />
        <EventID Qualifiers="0">1000</EventID>
        <Level>2</Level>
        <Task>100</Task>
        <Keywords>0x80000000000000</Keywords>
        <EventRecordID>42863</EventRecordID>
        <Channel>Application</Channel>
        <Security />
      </System>
      <EventData>
        <Data>Explorer.EXE</Data>
        <Data>6.1.7601.17514</Data>
        <Data>4ce7a144</Data>
        <Data>ole32.dll</Data>
        <Data>6.1.7601.23392</Data>
        <Data>56eb3627</Data>
        <Data>c0000005</Data>
        <Data>0000000000029792</Data>
        <Data>1728</Data>
        <Data>01d19d9f189ceb78</Data>
        <Data>C:\Windows\Explorer.EXE</Data>
        <Data>C:\Windows\system32\ole32.dll</Data>
        <Data>3a9fa45a-0993-11e6-af0e-f0def1fd2aa8</Data>
      </EventData>
    </Event>
      My Computer


  2. Posts : 2
    Windows 7 Professional (x64)
    Thread Starter
       #2

    And here's the DM log.
      My Computer


 

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