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Windows 7: Numerous BSOD screens, have tried everything cant find problem!

10 Apr 2013   #51
CG1644

NY - New York
 
 

my crash today....

On Wed 4/10/2013 11:56:24 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\041013-37689-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75C40)
Bugcheck code: 0x7F (0x8, 0x80050031, 0x6F8, 0xFFFFF80003518527)
Error: UNEXPECTED_KERNEL_MODE_TRAP
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the Intel CPU generated a trap and the kernel failed to catch this trap.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.


My System SpecsSystem Spec
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10 Apr 2013   #52
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Here you need a BIOS update ....
Code:
BIOS Version/Date    American Megatrends Inc. 6.09, 9/7/2010
Search for if anything is available: Software & Driver Downloads HP Pavilion Elite HPE-570f Desktop PC | HP® Support or Foxconn Support - Download

BTW, when you lust formatted your C drive?
My System SpecsSystem Spec
10 Apr 2013   #53
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Downloaad Western Digital's Data Lifeguard Disgnostic program. It will work better if you run the one for DOS as that runs from ram. When that finishes, run memtest for 8 full passes. It will take several hours to run, so it is best run overnight. When is the last time you cleaned the dust from your computer? You need to clean dust from the filters and fans to keep them working properly.
My System SpecsSystem Spec
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10 Apr 2013   #54
CG1644

NY - New York
 
 

There is no BIOS update, I havent formatted my C drive ever. I just cleaned out all dust last week. I am going to run the Data Lifeguard Disgnostic program now.....
My System SpecsSystem Spec
10 Apr 2013   #55
CG1644

NY - New York
 
 

The short test came back passed, doing the long test now.
My System SpecsSystem Spec
10 Apr 2013   #56
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by CG1644 View Post
I havent formatted my C drive ever.
It would be a worthy try to discriminate between hardware and software issue as a final call ....
Clean Reinstall - Factory OEM Windows 7
My System SpecsSystem Spec
10 Apr 2013   #57
CG1644

NY - New York
 
 

Yes I know, my last resort is formatting, I have been trying to avoid that unless absolutely necessary. I have my own business and the headache of having to redownload and install all my programs and settings is quite exhausting.

My computer BSOD again during the hard drive scan. I will have to restart the long test now... this was the last BSOD i got.


On Wed 4/10/2013 2:07:48 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\041013-34913-01.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0x4F60C7)
Bugcheck code: 0x1000007E (0xFFFFFFFFC000001D, 0xFFFFF88005B7D0C7, 0xFFFFF880021739E8, 0xFFFFF88002173240)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
My System SpecsSystem Spec
10 Apr 2013   #58
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by CG1644 View Post
Yes I know, my last resort is formatting, I have been trying to avoid that unless absolutely necessary.
The clean reinstall is absolutely necessary, as absolutely necessary is to change the GPU and PSU is.

Other than those, no troubleshooting will work.

Post back only after following these suggestions. Sorry to say, but we have pointed those parts as failing long ago, and the continuous BSODs are highly supporting this diagnosis.
My System SpecsSystem Spec
10 Apr 2013   #59
gregrocker

 

If you're running the HP preinstall then you should at least be aware that is the worst possible install of Win7 one can have, since HP lards in the worst load of bloatware in the industry ruining Win7's native performance.

That's why we've helped countless thousands get a perfect Clean Reinstall - Factory OEM Windows 7 which is not that hard, a valuable learning experience that will teach you much about your PC and Win7, and then if you'll save a backup image of your new setup you'll never have to reinstall again.

At the minimum I'd Clean Up Factory Bloatware to try to regain some of Win7's native performance and possibly address your issue.

Days earlier I'd given you Troubleshooting Steps for Windows 7 with little response indicating you'd worked through these basic steps to go over your hardware and Win7 with due diligence. If you'd reacted at all to the individual steps we would have had other tips to give you.
My System SpecsSystem Spec
10 Apr 2013   #60
CG1644

NY - New York
 
 

I have done everything you guys have suggested I do. I did all the troubleshooting steps for windows 7 and everything else you have said. I have formatted my computers many times in the past and know exactly how to do it and also how to remove all the bullcrap that HP put in, that was done 2 years ago when I first got this computer. I am very good with this stuff and usually dont have such a problem. I have fixed BSOD on mine and family and friends computers for years. This has me stumped though. Its not telling me exactly what the cause is and I keep getting different error messages. I havent come across anything like this in the past 12 years since I have been using computers. I have to decide now do I want to get a new graphics card or do the reformat first. I would hate to reformat and then it turns out to be a failing graphics card. Thank you for all your help but I see I am on my own now with this.
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 Numerous BSOD screens, have tried everything cant find problem!




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