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Windows 7: Numerous BSOD screens, have tried everything cant find problem!

06 Apr 2013   #1

NY - New York
 
 
Numerous BSOD screens, have tried everything cant find problem!

I really hope you guys can help me. This has been driving me crazy for 2 weeks. My computer is 2 yeas old and I have never received a BSOD ever until about 2 weeks ago. I am very good with computers and usually am able to fix my own issues. I ran a memtest, a video card stress test, virus scans, malware scans, changed my power supply, almost everything you can imagine and still got BSOD's. I brought my computer to a repair shop, they had it for 5 days finally told me it was some virus's that were in my windows startup files. I brought the computer home and an hour later a BSOD. So I brought it to a different repair shop. They had it for 3 days and came back with the same thing, oh you had a few virus's but all should be good now, no more BSOD's. Supposedly they also did numerous deep testing on all my hardware and all came back fine. Bring my computer home and within and hour another BSOD. I have searched google for help and have done everything I can think of to figure this out. I refuse to spend more money on another repair shop when they dont seem to know any more than I do! I have attached my SF Diagnostic tool folder. Please help!!

My System SpecsSystem Spec
.

06 Apr 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

CG1644, your crashes are pointing to a lot of things here:

AMD USB Filter Driver:
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck FE, {4, fffffa800ab8f860, fffffa80090d5890, fffffa8008de6700}

*** WARNING: Unable to verify timestamp for usbfilter.sys
*** ERROR: Module load completed but symbols could not be loaded for usbfilter.sys

Probably caused by : usbfilter.sys ( usbfilter+1ab3 )

Followup: MachineOwner
---------
And that is kinda old.
Code:
fffff880`06c1c000 fffff880`06c29000   usbfilter T (no symbols)           
    Loaded symbol image file: usbfilter.sys
    Image path: usbfilter.sys
    Image name: usbfilter.sys
    Timestamp:        Tue Dec 22 13:56:22 2009 (4B3082AE)
    CheckSum:         0000DFD8
    ImageSize:        0000D000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update it, either from http://support.amd.com/us/Pages/AMDSupportHub.aspx, or from Foxconn Support - Download . Foxconn, coz ...
Code:
BaseBoardManufacturer = FOXCONN
BaseBoardProduct = 2A92
And ATI/AMD display driver.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc000001d, fffff880063510c7, fffff880029a79e8, fffff880029a7240}

Probably caused by : atikmdag.sys ( atikmdag+4f60c7 )

Followup: MachineOwner
---------
Which is also not the latest version.
Code:
fffff880`05e5b000 fffff880`06955000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Thu Apr 26 09:42:35 2012 (4F98CB33)
    CheckSum:         00AB5D59
    ImageSize:        00AFA000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update your ATI/AMD display driver.
You can get it from the link in our forum, Latest AMD Catalyst Video Driver for Windows 7, or you may go to AMD Graphics Driver and Software and opt for Automatically Detect and Install the appropriate driver for your card.


During installation, you may opt for advanced installation, and install the display driver only, not the Catalyst Control Center.

AMD AHCI Compatible RAID Controller
Code:
fffff880`02b1d3a8  fffff880`01e29c2cUnable to load image ahcix64s.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ahcix64s.sys
*** ERROR: Module load completed but symbols could not be loaded for ahcix64s.sys
 ahcix64s+0x29c2c
You use only one internal .... WD 2 GB. So RAID is not a must for you .... better you uninstall it.....
Code:
Start Menu\Programs\AMD\RAIDXpert
And, finally, the most important contributor to your crashes .....
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000096, fffff800034d4f57, fffff8800a410430, 0}

*** WARNING: Unable to verify timestamp for klflt.sys
*** ERROR: Module load completed but symbols could not be loaded for klflt.sys
Probably caused by : klflt.sys ( klflt+1980a )

Followup: MachineOwner
---------
Description here ..... Driver Reference Table - klflt.sys

Uninstall Kaspersky using Kaspersky Removal Tool. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

Let us know the results.
My System SpecsSystem Spec
06 Apr 2013   #3

NY - New York
 
 

Thank you so much. I will try these suggestions later today and get back to you. Thanks so much!
My System SpecsSystem Spec
.


07 Apr 2013   #4

NY - New York
 
 

I have done everything you suggested but cant seem to find the usb driver. I downloaded and installed the updated chipset drivers, would it have been included in that?
My System SpecsSystem Spec
07 Apr 2013   #5
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Quote   Quote: Originally Posted by CG1644 View Post
I have done everything you suggested but cant seem to find the usb driver. I downloaded and installed the updated chipset drivers, would it have been included in that?
Yes, usbfilter.sys is a part of the chipset drivers.

Well done Let us know how it goes now.
My System SpecsSystem Spec
07 Apr 2013   #6

NY - New York
 
 

I downloaded and did a scan with Microsoft security essentials. It detected nothing. I have a strange feeling the blue screens will continue. lol I will keep you posted....thanks for your help!
My System SpecsSystem Spec
08 Apr 2013   #7

NY - New York
 
 

This morning my computer screen went black and flashed no signal out of nowhere. The computer is still running but my screen is black. I tried restarting but still nothing but a black screen and no signal. After 10 minutes I turned it back on and windows started up. This was a problem I was having all week along with the blue screens. Any suggestions on what could be causing this? I am very close to reformatting because this is just getting very tedious and annoying now after 2 weeks and 2 trips to the repair shop.
My System SpecsSystem Spec
08 Apr 2013   #8
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Power connections and the PSU may cause such an issue.

But if you plan for a clean reinstall, go for it.
My System SpecsSystem Spec
08 Apr 2013   #9

NY - New York
 
 

I just replaced the power supply last week. Reformatting is my last option. I have my own business and it would be a very big hassle to reformat. I just dont know what else to do or what could be causing all these problems. In 2 years since I bought this computer I never had any problems with it. Are there any other tests I could run to find the problem?
My System SpecsSystem Spec
08 Apr 2013   #10

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate SP1 X64 (Windows 8.1, Linux Mint, Windows XP and others in VM)
 
 

I have briefly read through this, so If I ask something already asked, just let me know. The screen going black would make you think either power supply, which you just replaced, or the graphics drivers, which you just updated, or the card itself. Also, of concern is that both computer shops you took it to said you had viruses. If, and that's a big if, you do/did in fact have a virus, you can get rid of a virus, but cannot repair any damage they have done. Try this for me please, it will take about 5 minutes. Click the start button, type cmd in the search box, under the cmd that appears, right click it and select run as administrator. In the box that opens copy/paste this into the box, sfc /scannow That is a system file checker which will scan and attempt to repair any system files. Also, please go to bios and take look in the hardware monitor section and tell me the values of the +3.3V, +5V and the +12V. Looking at your system specs it appears you have an HP computer. If that is correct they usually have a pretty locked bios. Do you have the options of changing ram timings voltages and frequency?
My System SpecsSystem Spec
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 Numerous BSOD screens, have tried everything cant find problem!




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