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Windows 7: BSOD while I am idling

08 Apr 2013   #11
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

I am adding your thread to more help requested.


My System SpecsSystem Spec
.
08 Apr 2013   #12
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The latest crash is blaming Intel(R) Centrino(R) Wireless-N 2230 driver.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {1c3, 2, 0, fffff8800673a049}

*** WARNING: Unable to verify timestamp for Netwsw00.sys
*** ERROR: Module load completed but symbols could not be loaded for Netwsw00.sys
Probably caused by : Netwsw00.sys ( Netwsw00+a0049 )

Followup: MachineOwner
---------
Which connection do you actually use? Intel one, or Killer e2200 PCI-E Gigabit Ethernet Controller (NDIS 6.20)?
Code:
fffff880`0f200000 fffff880`0f229000   e22w7x64   (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\e22w7x64.sys
    Image name: e22w7x64.sys
    Timestamp:        Wed Jul 04 04:24:32 2012 (4FF37828)
    CheckSum:         00030D6B
    ImageSize:        00029000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
An update is needed here .... take Killer (Bigfoot) LAN , version 6.1.0.546, dated 2013-03-01.
http://www.msi.com/product/nb/GT60-0NC.html#/?div=Driver&os=Win7%2064

If you use the Killer one (I guess so, as it is the default), then Centrino is controlling the bluetooth (for MSI GT60 0NC, which is your laptop). Disable the bluetooth device in device manager, as a test.

Let us know the results.
My System SpecsSystem Spec
08 Apr 2013   #13
Alfy

Windows 7 Home Premium 64bit
 
 

Before I update my Killer LAN, it says the driver version I currently have is 8.0.2.38. Do you still want me to update it? As for which connection I use, I use the Killer one when I'm in my dorm because it is incredibly fast (our school just upgraded it and I can get 90-100 mb/s download and 75 mb/s upload), and I use the wireless when I move to the library to work. I also believe I use the wireless card in order for my Connectify to work. And as for the bluetooth, I always leave it disabled because I never use it. During the time of the crash, I was using the Killer for internet, the intel card for the hotspot, and bluetooth was already disable prior to it (Bluetooth has pretty much been disable for about 8 months).

And as for the memtest, still haven't gotten to it sorry. I have 7 hours of lecture today with only about 1 hour breaks in between most classes, and I need my computer for my comp. engineering classes.

Edit: I guess I should mention that I had previous BSOD's with my ethernet before (the Killer one) and that was solved by using a driver made for Windows 8. MSI realized this common problem (which happened to be months after I tried to figure it out, of course) and this might be the driver they now recommend. I haven't had any problems ever since I got the Windows 8 driver (even though I am using Windows 7 OS).
My System SpecsSystem Spec
.

08 Apr 2013   #14
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Cool down. I am trying to help only.

Your system uses killer driver dated 4th July, 2012. The driver I pointed out dates 2013-03-01. Check the webpage I linked, it is the same driver for windows 7 and 8.

When the crash happened, you were using killer, but the crash pointed out Centrino .... what does it mean? And, what happened there that I mentioned Killer, from scratch? Try to understand, rather being impatient.

Two connections remain active at the same time. How? You know better, coz you are using it.

Disable Centrino. Enable it again when you will use it only.
My System SpecsSystem Spec
08 Apr 2013   #15
Alfy

Windows 7 Home Premium 64bit
 
 

I wasn't trying to be pushy nor did I think my tone sounds like that. I was just clarifying as best as possible what is happening to my computer and I'm not trying to act impatient and I'm not sure what gave you that impression. I personally was just giving long explanations, etc. because I know I want as much information possible relating to the subject when I help out other people.

I know very well that I was using two connections because I use my ethernet as my main connection and enabled my wifi to use my computer as a hotspot. I didn't know my BSODs were related to this problem in the first place and I thought it was normal to leave 2 connections open for my purpose. I guess I will go somewhere else for help, thanks for everything up to this point.
My System SpecsSystem Spec
09 Apr 2013   #16
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

If you want to quit, think twice.

Exactly that I told you.... be patient.

If you think the troubleshooting is in the right track .... continue with it. I see that we are in the proper direction.

Now it was to determine only what is causing problem to the centrino .... for that, time and patience is needed. And, as you have uploaded the data, no more explanation is needed.
My System SpecsSystem Spec
09 Apr 2013   #17
Alfy

Windows 7 Home Premium 64bit
 
 

Once again, I am sorry if I sounded pushy/impatient as that is not the intention I had at all. Upon further research, it turned out that other people are having similar problems due to Intel's wireless cards, specifically the wifi adapter card which allows the other devices to connect. I already have the latest driver installed for it, as many other people do but the problem remains even with the current driver. I also installed the latest Killer driver as recommended. HOWEVER, I do not want to jump to conclusions if this isn't the cause of the BSOD and am willing to do any further tests if your results show that it could be something else. On a side note, I only managed to get 3 passes on the memtest before I had to cancel since I needed to use my computer for class (it took over 6 hours to get those 3 passes) and will try to continue it when I have more time. Once again, thanks again for all the help given by everyone as I am grateful that there are people willing to spend their own time fixing others' computer problems. I didn't mean to offend you Arc and I'll try to understand your recommendations better next time.
My System SpecsSystem Spec
09 Apr 2013   #18
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Go with the memtest when you can .... but it might not be a failing memory stick IMO (cannot be said with certainty before testing). It is something to do with the intel's wireless card.

As you want to continue testing, you may test using the intel cards connection ..... if it is causing BSODs even when in use or not.

That would be a useful information.

Till now, we have the fact that it is crashing when not in use, and irrespective of the driver version.

You have taken a lot of scans already .... try another one if you can.
My System SpecsSystem Spec
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