BSOD after normal restart, and in random frequency

CompGeek · 06 Apr 2013

BSOD have been happening in random intervals in the last 2 months starting from march 17. Can you please give me a clue as to what is causing them?

koolkat77 · 06 Apr 2013

Code:

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*                        Bugcheck Analysis                                    *
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Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa8005dc7010, fffffa600b0de45c, 0, 2}

Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+745c )

Followup: MachineOwner
---------

0: kd> !analyze -v
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*                        Bugcheck Analysis                                    *
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VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa8005dc7010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffffa600b0de45c, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000002, Optional internal context dependent data.

Debugging Details:
------------------


FAULTING_IP: 
atikmpag+745c
fffffa60`0b0de45c ??              ???

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
fffffa60`0cc6aa08 fffffa60`06c64398 : 00000000`00000116 fffffa80`05dc7010 fffffa60`0b0de45c 00000000`00000000 : nt!KeBugCheckEx
fffffa60`0cc6aa10 fffffa60`06c641cb : fffffa60`0b0de45c fffffa80`05dc7010 fffffa80`098ba540 fffffa80`05dc7010 : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffffa60`0cc6aa50 fffffa60`06c1ed8a : 00000000`00000000 00000000`00000000 fffffa80`098ba540 00000000`002d35e9 : dxgkrnl!TdrIsRecoveryRequired+0x16f
fffffa60`0cc6aa90 fffffa60`06cdf2a3 : 00000000`00000000 00000000`00000002 00000000`00000002 00000000`00000002 : dxgkrnl!VidSchiReportHwHang+0x312
fffffa60`0cc6ab40 fffffa60`06cddea5 : fffffa80`098ba540 fffffa80`00000002 00000000`002d35e9 fffffa80`098ba540 : dxgkrnl!VidSchiCheckHwProgress+0x7b
fffffa60`0cc6ab70 fffffa60`06c230f8 : ffffffff`ff676980 00000000`00000000 00000000`00000000 00000000`00000000 : dxgkrnl!VidSchiWaitForSchedulerEvents+0x199
fffffa60`0cc6abf0 fffffa60`06cddcc5 : 00000000`00000000 fffffa80`082224a0 00000000`00000080 fffffa80`098ba540 : dxgkrnl!VidSchiScheduleCommandToRun+0x398
fffffa60`0cc6ad10 fffff800`02077403 : fffffa80`08111bb0 fffff800`01e4f6e7 fffffa60`0dae8b30 00000000`03a0ad01 : dxgkrnl!VidSchiWorkerThread+0x95
fffffa60`0cc6ad50 fffff800`01e8f576 : fffffa60`017d2180 fffffa80`08111bb0 fffffa60`017dbd40 00000000`00000001 : nt!PspSystemThreadStartup+0x57
fffffa60`0cc6ad80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16


STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_IP: 
atikmpag+745c
fffffa60`0b0de45c ??              ???

SYMBOL_NAME:  atikmpag+745c

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmpag

IMAGE_NAME:  atikmpag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4dae3558

FAILURE_BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys

BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys

Followup: MachineOwner
---------

0: kd> lmvm atikmpag
start             end                 module name
fffffa60`0b0d7000 fffffa60`0b127000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        Wed Apr 20 07:22:32 2011 (4DAE3558)
    CheckSum:         00050398
    ImageSize:        00050000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Follow

STOP 0x116: VIDEO_TDR_ERROR troubleshooting