BSOD - ntfs.sys 0x50


  1. Posts : 5
    Windows 7 Home Premium 64bit
       #1

    BSOD - ntfs.sys 0x50


    I understand this could be a memory/hard drive problem, just want to be totally sure and get a second opinion before I start buying stuff or could be something very simple

    Playing Call of Duty 4, game crashed a first time, restarted game and started playing again, 2 mins into game PC BSOD with:

    PAGE_FAULT_IN_NONPAGED_AREA
    Caused By Driver: ntoskrnl.exe
    Caused By Address: ntoskrnl.exe+75c40

    Para1:fffffc00`03014c08
    Para2:00000000`00000000
    Para3:fffff880`012b5b1f
    Para4:00000000`00000007

    ntfs.sys 0x00000050

    I have attached my dump files.
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Code:
    fffff880`0884b158  fffff880`03cf469eUnable to load image \SystemRoot\system32\DRIVERS\cmdguard.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for cmdguard.sys
    *** ERROR: Module load completed but symbols could not be loaded for cmdguard.sys
     cmdguard+0x1969e
    http://carrona.org/drivers/driver.php?id=cmdguard.sys
    Comodo seems to be contributing to your crashes. As a test please uninstall it using its removal tool from here:

    Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase

    Microsoft Security Essentials is recommended from a strict BSOD perspective.

    Microsoft Security Essentials, Free antivirus for windows
    Malwarebytes Anti-Malware Free
    Good and Free system security combination

       Warning
    Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.



    Run a full scan with both (separately) once downloaded, installed and updated.

    Is the firmware for your SSD up-to-date?

    Check for one and see if the stability returns.

    Use the System File Checker tool (SFC.exe) to determine which file is causing the issue, and then replace the file.

    To do this, follow these steps:


    Check a drive for errors:
    1. Check a drive for errors
    2. Check your hard disk for errors in Windows 7
    3. Disk Check

    Let us know the results.
      My Computer


  3. Posts : 5
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    Just a heads up, this is a fresh install of Win7 Home Premium 64bit

    Unistalled Comodo

    MSE - Scan found nothing
    Malware Bytes: Found cookies, removed
    SuperAntiSpyware: Found cookies, removed

    SSD Firmware: Up-to-date
    System File Checker: Nothing, cleared fine.

    Check Drive: Both SSD came back fine, no errors
    Hard Disk Errors: Nothing
    Disk Check: No Errors
      My Computer


  4. Posts : 5
    Windows 7 Home Premium 64bit
    Thread Starter
       #4

    Just received 2 bsods within the last two hours

    Posted dump files

    the ndis.sys is for my nic so I can fix that hopefully.

    Received both while playing cod4
      My Computer


  5. Posts : 15,026
    Windows 10 Home 64Bit
       #5

    The following is for information purposes only. Any drivers in red should be updated/replaced/removed.

    AiChargerPlus.sys Mon Nov 8 12:48:26 2010 (4CD79D3A)
    Asus Charger Driver [br] Likely BSOD cause - haven't seen recently (15Jan2013)
    http://www.carrona.org/drivers/driver.php?id=AiChargerPlus.sys

    The following information contains the relevant information from the blue screen analysis:
    Code:
    Debug session time: Sun Apr  7 13:33:12.126 2013 (UTC + 6:00)
    Loading Dump File [C:\Users\Yusra\SysnativeBSODApps\040713-10389-01.dmp]
    Built by: 7601.18044.amd64fre.win7sp1_gdr.130104-1431
    System Uptime: 0 days 1:02:58.297
    Probably caused by : ntkrnlmp.exe ( nt!AlpcpMessageDestroyProcedure+75 )
    BugCheck 3B, {80000003, fffff800031dae85, fffff88009c6de30, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Bugcheck code 0000003B
    Arguments: 
    Arg1: 0000000080000003, Exception code that caused the bugcheck
    Arg2: fffff800031dae85, Address of the instruction which caused the bugcheck
    Arg3: fffff88009c6de30, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME:  sidebar.exe
    FAILURE_BUCKET_ID:  X64_0x3B_nt!AlpcpMessageDestroyProcedure+75
    BiosVersion = 1604
    BiosReleaseDate = 10/16/2012
    SystemManufacturer = To be filled by O.E.M.
    SystemProductName = To be filled by O.E.M.
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.
    RAM - Test with Memtest86+

       Note
    Pay close attention to part 3 of the tutorial in order to rule out the faulty stick.

       Information
    Errors are sometimes found after 8 passes.

       Tip
    Do this test overnight, before going to bed.
      My Computer


  6. Posts : 5
    Windows 7 Home Premium 64bit
    Thread Starter
       #6

    Alright, confirmed it was my RAM, thanks for the help!
      My Computer


  7. Posts : 15,026
    Windows 10 Home 64Bit
       #7

    You're welcome.

    Be sure to post should you have further issues.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

й Designer Media Ltd
All times are GMT -5. The time now is 23:05.
Find Us