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Windows 7: BSOD following clean install

19 Apr 2013   #11
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Exact same issue as before:

Code:
 
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck FE, {6, fffffa8011536620, 48766544, 0}
Probably caused by : USBPORT.SYS ( USBPORT!USBPORT_AssertSig+25 )

The logs point to your USB drivers again, please follow these steps:
  • Start> Then Type Device Manager
  • Expand Universal Serial Bus Controllers
  • Uninstall drivers (for every listed device, do not delete)
  • Reboot the computer
The drivers should now be automatically be reconfigured by Windows upon reboot.

If you are using any USB devices, then remove these from the USB ports (leave keyboard and mouse),
update all the devices with the latest drivers, including the mouse and keyboard if applicable.

Follow this tutorial and Turn off USB Suspension:

Turn off USB Selective Suspend

Cheers

Dave


My System SpecsSystem Spec
.
22 Apr 2013   #12
hbw

Win 7 Pro 64
 
 

Followed instructions. (I neglected to mention that I did follow earlier instruction to remove USBs, etc. Seemed better for a bit.) Several devices refused to uninstall--either by not disappearing or by reinstalling themselves before I could reboot.

Have rebooted and now we wait some more. In the mean time, can we determine the specific USB device causing this from the following?
USBPORT.SYS ( USBPORT!USBPORT_AssertSig+25 )

(Whatever THAT means...)


Thanks.
My System SpecsSystem Spec
25 Apr 2013   #13
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Hi,

Unfortunately we cant find the specific driver from your logs, maybe Driver Verifier may help:

Run Driver Verifier to scan for any corrupted drivers which may be causing problems, this program works by running various stress tests on drivers, in order to produce a BSOD which will locate the driver; run for least 24 hours:

First set a system restore point - Create restore point

Then enable DV - Driver Verifier

If you fail to get on the Desktop because of DV, Boot into Advanced Boot Options > Safe mode. Disable DV there. Now boot normally again, and try following the instruction of enabling DV again.
If you cannot boot in Safe mode too, do a System Restore to a point you made earlier.


Also issues could occur possibly because your computer is automatically
turning off the power to a USB Root Hub:

1. Go to Control Panel > System > Hardware tab > and click on the "Device Manager" button.
2. In the Device Manager window, find the item/items labeled "Universal Serial Bus controllers."
3. Open it, and double-click the first item called "USB Root Hub."
4. In the USB Root Hub Properties dialog, click on the "Power Management" tab.
5. "Allow the computer to turn off this device to save power" is checked by default. Uncheck this box, and click "OK."

Post back any progress/results

Cheers

Dave
My System SpecsSystem Spec
.

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