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Windows 7: BSOD following clean install

08 Apr 2013   #1
hbw

Win 7 Pro 64
 
 
BSOD following clean install

in previous thread I described a laptop system slowing to a crawl. Eventually, under warranty, the system board was replaced and I've built a new, clean Windows 7 Installation. Today, a similar symptom appeared: system slowed to a crawl, and crashed. Help!?

Attached are the usual zipped file and also a log of my reinstall steps.

Thanks.


My System SpecsSystem Spec
.
09 Apr 2013   #2
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 



There are no dump files in your upload:

Please reconfigure windows to collect the correct info
You want small memory dumps - "MiniDumps"

http://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html

And here are the instructions for posting:

http://www.sevenforums.com/crashes-d...tructions.html

Tip   Tip
Ensure you click the "GRAB ALL" button and then wait for each window to appear in turn and then click OK



Cheers

Dave
My System SpecsSystem Spec
09 Apr 2013   #3
hbw

Win 7 Pro 64
 
 

Thanks Northersoul55.

I had wrongly configured for a "kernel" dump, so no file was generated. Alas. So now we wait!
My System SpecsSystem Spec
.

10 Apr 2013   #4
hbw

Win 7 Pro 64
 
 

I didn't see an actual blue screen, but it did crash and restart.
My System SpecsSystem Spec
10 Apr 2013   #5
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Hi,
From your crash dump logs:
Code:
 
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck FE, {6, fffffa800aac5010, 48766544, 0}
Probably caused by : USBPORT.SYS ( USBPORT!USBPORT_AssertSig+25 )
Followup: MachineOwner
---------
1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
BUGCODE_USB_DRIVER (fe)
USB Driver bugcheck, first parameter is USB bugcheck code.
STOP 0x000000FE: BUGCODE_USB_DRIVER
Usual causes: USB device driver

Run SFC to check the integrity of all Windows 7 system files:
Click on the Start > Type in search cmd
Right click cmd at top and Run as Administrator
Type SFC /scannow at the prompt
(Note: there is a space between SFC and /scannow)
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Follow this tutorial:
http://www.sevenforums.com/tutorials/165554-usb-driver-general-fix-problems.html
Failing that have a look at this update:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;2529073
Post back any results/feeback
cheers
Dave
My System SpecsSystem Spec
10 Apr 2013   #6
hbw

Win 7 Pro 64
 
 

Thanks.

Hmmmm.... "Windows Resource Protection did not find any integrity violations."
My System SpecsSystem Spec
11 Apr 2013   #7
hbw

Win 7 Pro 64
 
 

OH JOY! Another BSOD. Files attached. I've also run SFC /scannow, and it replied BOTH times with "Windows Resource Protection did not find any integrity violations."

Following 2nd tutoerial, I found FORTY-FIVE infcache.1 files! (see attached screens shots)None were in the path described in tutorial, so I worked on the one in the most similar path: "c:\drivers\storage\"

Should I do this with others? Some appear to be for various languages... do these matter?

AFTER REBOOT: there were forty-three infcache.1 files, so it appears that whatever I deleted was NOT regenerated. Since tutorial says needed files will simply regenerate, I'm going to try again and delete them all... report back later.

In third link you provided, I followed and downloaded MSFT update... my systems says "already installed."

You guys are a tremendous resource. Thanks. I'd buy you a pint if I could find the button
My System SpecsSystem Spec
11 Apr 2013   #8
hbw

Win 7 Pro 64
 
 

Curious...

All the infcache.1 files that I found earlier had the same 2009 date--long before I did a clean reinstall of Win 7. How that I deleted ALL of the infcache.1 files, only one, with current date appears. At very least I've cleaned out the old stuff? We'll see how that goes...
My System SpecsSystem Spec
12 Apr 2013   #9
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Try the update found here as this may apply as you have recently installed Windows 7/SP1:

http://support.microsoft.com/default.aspx?scid=kb;EN-US;2529073

Cheers

Dave
My System SpecsSystem Spec
19 Apr 2013   #10
hbw

Win 7 Pro 64
 
 

Clearing cached files msusst have helped--stable operation for a couple of days. Then this a.m, BSOD.

See attached, please.

And again, thank you.
My System SpecsSystem Spec
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