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Windows 7: Many different BSOD


11 Apr 2013   #1

Win 7 Professional x64
 
 
Many different BSOD

Hi everyone,

For the last few months I have been getting many different bsod and have just been putting up with it but finally had enough

Theres no one specific error all the time so I have no clue whats going on. Any help?

Thanks.

My System SpecsSystem Spec
.

11 Apr 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

ok took me a while but I looked through your dumpfiles and noticed a few things first please uninstall Daemon tools and run this tool:

DuplexSecure - Downloads

when the tool runs if the uninstall button is grayed out then you are done and you can close the window, if not click uninstall and let the tool run. DO NOT click the install button it will install a driver know to cause BSODs onto your system.

Next please update your video driver:

Code:
fffff800`00b9c668  fffff880`0f414a58Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 nvlddmkm+0x1dea58
fffff800`00b9c670
Driver Reference Table - nvlddmkm.sys

looking at the time stamp we can see it is old:

Code:
kd> lmvm nvlddmkm
start             end                 module name
fffff880`0f236000 fffff880`0ff2a000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Tue Oct 02 14:21:13 2012 (506B3099)
    CheckSum:         00CD4613
    ImageSize:        00CF4000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
you can update the driver here: Drivers - Download NVIDIA Drivers

next your processor driver seems to be causing trouble:

Code:
fffff800`00b9cc68  fffff880`03fc99c2Unable to load image \SystemRoot\system32\DRIVERS\intelppm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for intelppm.sys
*** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
 intelppm+0x39c2
Driver Reference Table - intelppm.sys

Please update it here: https://downloadcenter.intel.com/Default.aspx

Check and make sure that your SSD's firmware is up to date and also update your BIOS it is very old:

Code:
BIOS Version:              American Megatrends Inc. 0903   , 20/09/2011
Last please run a the system file checker to make sure there is no file system corruption:
Quote:
SFC.EXE /SCANNOW
Go to Start and type in "cmd.exe" (without the quotes)
At the top of the search box, right click on the cmd.exe and select "Run as adminstrator"
In the black window that opens, type "SFC.EXE /SCANNOW" (without the quotes) and press Enter.
Let the program run and post back what it says when it's done.
My System SpecsSystem Spec
11 Apr 2013   #3

Win 7 Professional x64
 
 

Thank you! I will get to work on that now and let you know how I go
My System SpecsSystem Spec
.


11 Apr 2013   #4

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

I look forward to your results.
My System SpecsSystem Spec
16 Apr 2013   #5

Win 7 Professional x64
 
 

Ok, sorry it took me a while to reply, trying to update everything was a nightmare as everything kept crashing. I decided to do a fresh install of windows. While it is better, I'm still getting some BSOD. I've attached a new bunch of dump files would appreciate if you could take a look


Quote   Quote: Originally Posted by Dsprague View Post
Check and make sure that your SSD's firmware is up to date and also update your BIOS it is very old:

Code:
BIOS Version:              American Megatrends Inc. 0903   , 20/09/2011
Also as far as I'm aware that is the latest version of my bios??
My System SpecsSystem Spec
17 Apr 2013   #6

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

OK had a look at your dump files it looks like the new BSODs you are getting are caused by the video card:

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa8004764160, fffff880051d76ac, ffffffffc000009a, 4}

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+9336ac )

Followup: MachineOwner
---------
Now this error can be caused by a number of things so here are some tests to run:

Run Furmark to stress test the video card
FurMark: Graphics Card Stability and Stress Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net
Quote:
FurMark Setup:
- If you have more than one GPU, select Multi-GPU during setup
- In the Run mode box, select "Stability Test" and "Log GPU Temperature" (BurnIn test in newer versions).
Click "Go" to start the test
- Run the test until the GPU temperature maxes out - or until you start having problems (whichever comes first).
- Click "Quit" to exit
Run the system file checker to check for any file system corruption:

Quote:
SFC.EXE /SCANNOW
Go to Start and type in "cmd.exe" (without the quotes)
At the top of the search box, right click on the cmd.exe and select "Run as adminstrator"
In the black window that opens, type "SFC.EXE /SCANNOW" (without the quotes) and press Enter.
Let the program run and post back what it says when it's done.

Take memtest86+ and let it run for 7-9 passes (do this over night it can take quite some time to complete):

RAM - Test with Memtest86+

Let us know the results.
My System SpecsSystem Spec
23 Apr 2013   #7

Win 7 Professional x64
 
 

Ok so I did the Furmark stress test and it crashed in about 4 seconds. The last crash in the dump logs should be that. So does the mean the source of the problem is definitely the graphics card?

Once again, thanks for all your help

EDIT: Also, the system file checker came up with no problems
My System SpecsSystem Spec
23 Apr 2013   #8

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Well before we jump to conclusions I would like you to run OCCT to stress test the video memory on the graphics card, it also provides nice graphs of the Vcore which could help diagnose issues with the power supply:

NVIDIA/AMD Video Card - Test with OCCT

Follow the tutorial from test 2 as test 1 is a stress test which you have already done. Please post the graphs that are generated by the test here when you are done.
My System SpecsSystem Spec
23 Apr 2013   #9

Win 7 Professional x64
 
 

Ok will do
My System SpecsSystem Spec
23 Apr 2013   #10

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Well the good news is looking at the voltages, and the Vcore we can rule out a failed PSU, the best and most definitive way to make sure that it is in fact the GPU that has failed try swapping it out for another graphics card (if you have one) or switching over to integrated graphics (again assuming you have integrated graphics).
My System SpecsSystem Spec
Reply

 Many different BSOD




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