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Windows 7: Frequent BSOD's, "bad pool header"

11 Apr 2013   #1
matisa

Windows 7 Ultimate x64
 
 
Frequent BSOD's, "bad pool header"

Hello

Recently I've been having a lot of problems with BSOD's. It started about a month ago, but stopped when I used the Windows Recovery Tool. Now I am getting BSOD's again and using recovery doesn't seem to work. I did a clean install of Windows 7 x64 about 2 months ago.

I used the SF diagnostic tool and uploaded the files as an attachment.

Any help would be greatly appreciated. Just tell me if you need to know more about my system.


My System SpecsSystem Spec
.
11 Apr 2013   #2
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Please post this before we continue: Windows Genuine and Activation Issue Posting Instructions
My System SpecsSystem Spec
11 Apr 2013   #3
matisa

Windows 7 Ultimate x64
 
 

Here you go:

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-TMVMJ-BBMRX-3MBMV
Windows Product Key Hash: 55n8g6xdzhe4AOWhmTzdzQoLfa4=
Windows Product ID: 00426-292-0000007-85849
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {20993F6F-6AD9-4B4A-91AB-4C7C784B8EBD}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130104-1431
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{20993F6F-6AD9-4B4A-91AB-4C7C784B8EBD}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3MBMV</PKey><PID>00426-292-0000007-85849</PID><PIDType>5</PIDType><SID>S-1-5-21-3687199633-2150095384-4049003757</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0501   </Version><SMBIOSVersion major="2" minor="5"/><Date>20080916000000.000000+000</Date></BIOS><HWID>B7F43E07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Europe Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00170-292-000000-00-1033-7601.0000-0512013
Installation ID: 014123206825208911309716141703887831559506520382035362
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 3MBMV
License Status: Notification
Notification Reason: 0xC004F009 (grace time expired).
Remaining Windows rearm count: 3
Trusted time: 11/04/2013 21:31:13

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 2:25:2013 12:53
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NAAAAAEABAABAAEAAAADAAAAAQABAAEA6GHGE5b/VhCWktDZ+FWqdfwrgjKW5Qbpal/I9A==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			091608		APIC1101
  FACP			091608		FACP1101
  HPET			091608		OEMHPET0
  MCFG			091608		OEMMCFG 
  OEMB			091608		OEMB1101
  INFO			091608		AMDINFO 
  NVHD			091608		NVHDCP 
  SSDT			A_M_I_		POWERNOW
My System SpecsSystem Spec
.

11 Apr 2013   #4
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

OK everything looks good there, please enable driver verifier and allow it to crash your computer, then post the new dumps back here once you have rebooted:

Driver Verifier - Enable and Disable

Tip: If you cant boot normally into windows once you have enabled Driver Verifier please boot into safe mode by pressing the F8 key before the windows logo appears then disabling driver verifier in safe mode.
My System SpecsSystem Spec
12 Apr 2013   #5
matisa

Windows 7 Ultimate x64
 
 

Sorry for not replying sooner.
I have uploaded the new dumps
My System SpecsSystem Spec
12 Apr 2013   #6
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

This might be of some help.

Receiving messafe 0xC004F009 not genuine?Nochanges have been made - Microsoft Community

From post #3
Notification Reason: 0xC004F009 (grace time expired)
My System SpecsSystem Spec
Reply

 Frequent BSOD's, "bad pool header"




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