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Windows 7: BSOD Random Intervals; DRIVER IRQL NOT LESS OR EQUAL


11 Apr 2013   #1

Windows Ultimate x64
 
 
BSOD Random Intervals; DRIVER IRQL NOT LESS OR EQUAL

I keep getting bluescreens at random intervals, having just built my computer new at Christmas. Some bluescreens involve ataport.sys, some are saying MEMORY_MANAGEMENT, driver irql and some others that I can't remember. Here is some info:

Code:
Problem signature:
Problem Event Name:	BlueScreen
OS Version:	6.1.7601.2.1.0.256.1
Locale ID:	2057

Additional information about the problem:
BCCode:	f4
BCP1:	0000000000000003
BCP2:	FFFFFA8008886B30
BCP3:	FFFFFA8008886E10
BCP4:	FFFFF800031D2470
OS Version:	6_1_7601
Service Pack:	1_0
Product:	256_1

Files that help describe the problem:
C:\Windows\Minidump\033113-14664-01.dmp
C:\Users\Bingo\AppData\Local\Temp\WER-30638-0.sysdata.xml
Minidump http://www.**************/?swso1dxllwr7ugs
Sysinfo http://www.**************/?i06ycvf6il75l7d

^ Replace asterisk with the word media followed by fire.

Note this was from an ataport.sys bluescreen, although the driver irql BSOD's are more frequent, I havent got the minidump of any of them yet.

All help is appreciated.

My System SpecsSystem Spec
.

12 Apr 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

My System SpecsSystem Spec
13 Apr 2013   #3

Windows Ultimate x64
 
 
Added Zip File

Added Zip file to comply with posting rules. Check for all system info.
My System SpecsSystem Spec
.


13 Apr 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Attachment 264033

The zip you uploaded does not contain any crash dump.

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Dont run any disc cleanup utility before you upload another one zip. Those utilities clean the minidump folder up.
My System SpecsSystem Spec
13 Apr 2013   #5

Windows Ultimate x64
 
 

No Minidump in the Minidump folder, I'll wait and see if I can grab it next time it happens. There is a Minidump attached to my original post if you want to check that in the mean time.
My System SpecsSystem Spec
13 Apr 2013   #6
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

In the mean time, do some Disc checks.
  1. Data Lifeguard For Windows.
  2. Reseat the sata and power. Also, if possible, try to change the cables and plug the SATA in another port in the motherboard.
  3. Run chkdsk /f/r, following the option two of the tutorial Disk Check
  4. Seatool for dos: SeaTools | Seagate download
    Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.
Scan the system for possible virus infection with the following programs.
Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept then restart.
My System SpecsSystem Spec
13 Apr 2013   #7

Windows Ultimate x64
 
 

Ran the WD LifeGuard from your first link and got this:

http://i.imgur.com/LIuZjp4.png
My System SpecsSystem Spec
13 Apr 2013   #8
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Attachment 264047

It seems that HDD is failing.

Post a screenshot of the HDD using CrystalDiskInfo - Software - Crystal Dew World
My System SpecsSystem Spec
13 Apr 2013   #9

Windows Ultimate x64
 
 

Ah, damn it. Do you really think it could be failing so soon? Ordered it brand new at Christmas.

Anywho, heres what I got from CrystalDisk:

http://i.imgur.com/wKFAeal.png
My System SpecsSystem Spec
13 Apr 2013   #10
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

The caution indication can be converted to good using CrystalDiscInfo. Click on the caution Button, you will get another window ....


In the resulting window, there are three sliders in the left. Drag them to the ultimate left, and notice the values at the right side are converting to zeros.


Now click the apply button, and notice that the caution is gone.

Now try to run the data lifeguard again. Can you complete it now?
My System SpecsSystem Spec
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 BSOD Random Intervals; DRIVER IRQL NOT LESS OR EQUAL




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