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Windows 7: BSOD in backpack when it go from sleep to hibernate.


12 Apr 2013   #1

Windows 7 Ultimate x64
 
 
BSOD in backpack when it go from sleep to hibernate.

Hey, Notebook vostro 3500 try to go from sleep to hibernate, but always do BSOD.
Unfortunately it goes in my backpack

Files are included.

My System SpecsSystem Spec
.

12 Apr 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

Code:
BugCheck 9F, {4, 258, fffffa800a8cfb50, fffff800066ce510}

Implicit thread is now fffffa80`0a8cfb50
Probably caused by : ntkrnlmp.exe ( nt!PnpBugcheckPowerTimeout+76 )
Code:
0: kd> lmvm iaStor
start             end                 module name
fffff880`01a12000 fffff880`01c1c000   iaStor   T (no symbols)           
    Loaded symbol image file: iaStor.sys
    Image path: iaStor.sys
    Image name: iaStor.sys
    Timestamp:        Thu Mar 04 02:51:31 2010 (4B8F2033)
    CheckSum:         0008BE3A
    ImageSize:        0020A000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Your Intel Rapid Storage driver is rather outdated and causing problems, please install this most stable driver:
Code:
0: kd> lmvm intelppm
start             end                 module name
fffff880`04de4000 fffff880`04dfa000   intelppm T (no symbols)           
    Loaded symbol image file: intelppm.sys
    Image path: intelppm.sys
    Image name: intelppm.sys
    Timestamp:        Tue Jul 14 00:19:25 2009 (4A5BC0FD)
    CheckSum:         0000F4EC
    ImageSize:        00016000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
You may want to update your chipset driver, which seems to be outdated and causing problems:
My System SpecsSystem Spec
16 Apr 2013   #3

Windows 7 Ultimate x64
 
 

Thank You for You help

I've downloaded newest driver Intel Rapid Storage and installed.

Chipset driver is up to date.
Intel® Driver Update Utility doesn't find anything new.

Any way, computer wakeup itself from sleep after 6 hours, I've open screen It was black. It looks that computer normally works, but i couldn't see anything.

I've scan it again and enclosed file.

My System SpecsSystem Spec
.


17 Apr 2013   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

Remove (at least to test):

Code:
Start Menu\Programs\Kaspersky Endpoint Security 8 for Windows
Install and perform full scans with:
information   Information
Remember to install the free version of Malwarebytes not the free trail; untick the free trial box during installation. MSE is the most lightweight and compatible with the Windows 7 operating system.

Note   Note
Update all programs before scanning.

You can also view this thread for a complete free and lightweight security protection combination:
My System SpecsSystem Spec
Reply

 BSOD in backpack when it go from sleep to hibernate.




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