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Windows 7: BSOD during shutdown; Local area connection fails after prolonged use


12 Apr 2013   #1

Windws 7 ultimate 64bit
 
 
BSOD during shutdown; Local area connection fails after prolonged use

If i get LAC issues and attempt a reboot i get a BSOD during shutdown. Sometimes the BSOD happens on its own. LAC stops working after a period of use (download/Upload etc)

Many thanks

My System SpecsSystem Spec
.

12 Apr 2013   #2

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Code:
Microsoft (R) Windows Debugger Version 6.2.9200.16384 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Skyler\AppData\Local\Temp\Rar$DIa0.879\041313-13790-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff8a0`038ca372?
DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff8a0`00261022?
Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.18044.amd64fre.win7sp1_gdr.130104-1431
Machine Name:
Kernel base = 0xfffff800`03463000 PsLoadedModuleList = 0xfffff800`036a7670
Debug session time: Fri Apr 12 21:18:05.124 2013 (UTC - 5:00)
System Uptime: 0 days 21:24:51.904
Loading Kernel Symbols
...............................................................
................................................................
.......................................
Loading User Symbols
Loading unloaded module list
........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000009F, {4, 258, fffffa800ca7c040, fffff80004bd03d0}

*** WARNING: Unable to verify timestamp for k57nd60a.sys
*** ERROR: Module load completed but symbols could not be loaded for k57nd60a.sys
Implicit thread is now fffffa80`0ca7c040
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : k57nd60a.sys ( k57nd60a+41899 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time (usually 10 minutes).
Arguments:
Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp
	subsystem.
Arg2: 0000000000000258, Timeout in seconds.
Arg3: fffffa800ca7c040, The thread currently holding on to the Pnp lock.
Arg4: fffff80004bd03d0, nt!TRIAGE_9F_PNP on Windows 7

Debugging Details:
------------------

Implicit thread is now fffffa80`0ca7c040

DRVPOWERSTATE_SUBCODE:  4

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff800034ce652 to fffff800034dbb8a

STACK_TEXT:  
fffff880`03793000 fffff800`034ce652 : fffffa80`0ca7c040 fffffa80`0ca7c040 fffffa80`00000000 fffff880`03574180 : nt!KiSwapContext+0x7a
fffff880`03793140 fffff800`034dfa9f : 00000040`40bc0089 00000000`00000008 00000000`00000000 00000000`00000000 : nt!KiCommitThreadWait+0x1d2
fffff880`037931d0 fffff880`01957f6e : 00000000`00000000 fffff880`00000000 00000000`00000000 00000000`00000000 : nt!KeWaitForSingleObject+0x19f
fffff880`03793270 fffff880`04c41899 : 00000000`00000001 00000000`00000000 00000000`00000000 00000000`00000000 : ndis!NdisMSleep+0x5e
fffff880`037932f0 00000000`00000001 : 00000000`00000000 00000000`00000000 00000000`00000000 fffffa80`0f543c60 : k57nd60a+0x41899
fffff880`037932f8 00000000`00000000 : 00000000`00000000 00000000`00000000 fffffa80`0f543c60 fffff880`018ba086 : 0x1


STACK_COMMAND:  kb

FOLLOWUP_IP: 
k57nd60a+41899
fffff880`04c41899 ??              ???

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  k57nd60a+41899

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: k57nd60a

IMAGE_NAME:  k57nd60a.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  5039acfa

FAILURE_BUCKET_ID:  X64_0x9F_4_k57nd60a+41899

BUCKET_ID:  X64_0x9F_4_k57nd60a+41899

Followup: MachineOwner
---------
k57nd60a.sys= Broadcom NetLink Gigabit Ethernet NDIS6.x Unified Driver
Follow this = Determining the Correct Driver for Broadcom Ethernet Products | Broadcom
and then with that information
Select your driver from here
Ethernet NIC Driver Downloads | Broadcom
Install, and see if your problem is solved
My System SpecsSystem Spec
12 Apr 2013   #3

Windws 7 ultimate 64bit
 
 

Quote   Quote: Originally Posted by Skylais View Post
Code:
Microsoft (R) Windows Debugger Version 6.2.9200.16384 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Skyler\AppData\Local\Temp\Rar$DIa0.879\041313-13790-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff8a0`038ca372?
DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff8a0`00261022?
Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.18044.amd64fre.win7sp1_gdr.130104-1431
Machine Name:
Kernel base = 0xfffff800`03463000 PsLoadedModuleList = 0xfffff800`036a7670
Debug session time: Fri Apr 12 21:18:05.124 2013 (UTC - 5:00)
System Uptime: 0 days 21:24:51.904
Loading Kernel Symbols
...............................................................
................................................................
.......................................
Loading User Symbols
Loading unloaded module list
........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000009F, {4, 258, fffffa800ca7c040, fffff80004bd03d0}

*** WARNING: Unable to verify timestamp for k57nd60a.sys
*** ERROR: Module load completed but symbols could not be loaded for k57nd60a.sys
Implicit thread is now fffffa80`0ca7c040
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : k57nd60a.sys ( k57nd60a+41899 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time (usually 10 minutes).
Arguments:
Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp
    subsystem.
Arg2: 0000000000000258, Timeout in seconds.
Arg3: fffffa800ca7c040, The thread currently holding on to the Pnp lock.
Arg4: fffff80004bd03d0, nt!TRIAGE_9F_PNP on Windows 7

Debugging Details:
------------------

Implicit thread is now fffffa80`0ca7c040

DRVPOWERSTATE_SUBCODE:  4

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff800034ce652 to fffff800034dbb8a

STACK_TEXT:  
fffff880`03793000 fffff800`034ce652 : fffffa80`0ca7c040 fffffa80`0ca7c040 fffffa80`00000000 fffff880`03574180 : nt!KiSwapContext+0x7a
fffff880`03793140 fffff800`034dfa9f : 00000040`40bc0089 00000000`00000008 00000000`00000000 00000000`00000000 : nt!KiCommitThreadWait+0x1d2
fffff880`037931d0 fffff880`01957f6e : 00000000`00000000 fffff880`00000000 00000000`00000000 00000000`00000000 : nt!KeWaitForSingleObject+0x19f
fffff880`03793270 fffff880`04c41899 : 00000000`00000001 00000000`00000000 00000000`00000000 00000000`00000000 : ndis!NdisMSleep+0x5e
fffff880`037932f0 00000000`00000001 : 00000000`00000000 00000000`00000000 00000000`00000000 fffffa80`0f543c60 : k57nd60a+0x41899
fffff880`037932f8 00000000`00000000 : 00000000`00000000 00000000`00000000 fffffa80`0f543c60 fffff880`018ba086 : 0x1


STACK_COMMAND:  kb

FOLLOWUP_IP: 
k57nd60a+41899
fffff880`04c41899 ??              ???

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  k57nd60a+41899

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: k57nd60a

IMAGE_NAME:  k57nd60a.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  5039acfa

FAILURE_BUCKET_ID:  X64_0x9F_4_k57nd60a+41899

BUCKET_ID:  X64_0x9F_4_k57nd60a+41899

Followup: MachineOwner
---------
k57nd60a.sys= Broadcom NetLink Gigabit Ethernet NDIS6.x Unified Driver
Follow this = Determining the Correct Driver for Broadcom Ethernet Products | Broadcom
and then with that information
Select your driver from here
Ethernet NIC Driver Downloads | Broadcom
Install, and see if your problem is solved

The closest i can find is "Device INstance Path" giving me a dev_16B1. I shall try that and do a test tonight
My System SpecsSystem Spec
.


12 Apr 2013   #4

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Alright sounds good. Report back with results
My System SpecsSystem Spec
12 Apr 2013   #5

Windws 7 ultimate 64bit
 
 

Hello, im a bit stuck on how i was meant to install the 3 files inside the ZIP under the download section for my NIC.

How was i meant to install it? I googled a bit and all i can find was that i needed to do all 3 at once.
My System SpecsSystem Spec
12 Apr 2013   #6

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Right well once you have extracted that folder follow this
*.inf files have the information needed to install the driver*
1. in start type device manager and open it up
2.navigate to the troubled ethernet driver
3.right click it and select properties
4. under the driver tab select update drivers
5.browse my computer for software
6.let me pick from a list.
7. have disk and then browse to your extracted folder
8. select the .inf file

See if that works
My System SpecsSystem Spec
13 Apr 2013   #7

Windws 7 ultimate 64bit
 
 

Quote   Quote: Originally Posted by Skylais View Post
Right well once you have extracted that folder follow this
*.inf files have the information needed to install the driver*
1. in start type device manager and open it up
2.navigate to the troubled ethernet driver
3.right click it and select properties
4. under the driver tab select update drivers
5.browse my computer for software
6.let me pick from a list.
7. have disk and then browse to your extracted folder
8. select the .inf file

See if that works
Ahh ~! Thank you now i remember haha. Thanks will get back after i queue up downlaods.
My System SpecsSystem Spec
14 Apr 2013   #8

Windws 7 ultimate 64bit
 
 

Everything seems ok! If need ill make a new thread =] ty everyone
My System SpecsSystem Spec
14 Apr 2013   #9

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Okay please mark this thread as solved.
My System SpecsSystem Spec
Reply

 BSOD during shutdown; Local area connection fails after prolonged use




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