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Windows 7: BSOD occurs randomly and often, error 0x000000f4

13 Apr 2013   #1

windows 7 home premium 64-bit
 
 
BSOD occurs randomly and often, error 0x000000f4

lately I have gotten the same BSOD at random times. After booting up i get a message with something like this:

BCCode: f4
BCP1: 0000000000000003
BCP2: FFFFFA80060BDB30
BCP3: FFFFFA80060BDE10
BCP4: FFFFF80002D858B0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

With bluescreenview I have seen that the main problem is "ntoskrnl.exe".

My System SpecsSystem Spec
.

13 Apr 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Hello Josh.

Update the firmware of your KINGSTON SH100S3120G SSD from Tech Support Search | Kingston Technology

Check ST31000524AS HDD using Seatool for dos: SeaTools | Seagate download. Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.

Let us know the results.

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, fffffa800e269570, fffffa800e269850, fffff800033cf350}

----- ETW minidump data unavailable-----
Probably caused by : csrss.exe

Followup: MachineOwner
---------

6: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 0000000000000003, Process
Arg2: fffffa800e269570, Terminating object
Arg3: fffffa800e269850, Process image file name
Arg4: fffff800033cf350, Explanatory message (ascii)

Debugging Details:
------------------

----- ETW minidump data unavailable-----

KERNEL_LOG_FAILING_PROCESS:  

PROCESS_OBJECT: fffffa800e269570

IMAGE_NAME:  csrss.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MODULE_NAME: csrss

FAULTING_MODULE: 0000000000000000 

PROCESS_NAME:  csrss.exe

EXCEPTION_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.

BUGCHECK_STR:  0xF4_IOERR

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`023c0e38 fffff800`03456d22 : 00000000`000000f4 00000000`00000003 fffffa80`0e269570 fffffa80`0e269850 : nt!KeBugCheckEx
fffff880`023c0e40 fffff800`0340308b : ffffffff`ffffffff fffffa80`0e639880 fffffa80`0e269570 fffffa80`0e269570 : nt!PspCatchCriticalBreak+0x92
fffff880`023c0e80 fffff800`03383144 : ffffffff`ffffffff 00000000`00000001 fffffa80`0e269570 00000000`00000008 : nt! ?? ::NNGAKEGL::`string'+0x17486
fffff880`023c0ed0 fffff800`030c7e93 : fffffa80`0e269570 fffff800`c0000006 fffffa80`0e639880 00000000`00b30cc0 : nt!NtTerminateProcess+0xf4
fffff880`023c0f50 fffff800`030c4450 : fffff800`0311381f fffff880`023c1a38 fffff880`023c1790 fffff880`023c1ae0 : nt!KiSystemServiceCopyEnd+0x13
fffff880`023c10e8 fffff800`0311381f : fffff880`023c1a38 fffff880`023c1790 fffff880`023c1ae0 000007fe`fdbfa088 : nt!KiServiceLinkage
fffff880`023c10f0 fffff800`030c8282 : fffff880`023c1a38 00000000`00b70000 fffff880`023c1ae0 000007fe`fdbfeec8 : nt! ?? ::FNODOBFM::`string'+0x488e4
fffff880`023c1900 fffff800`030c6dfa : 00000000`00000000 000007fe`fdbed8f4 00000000`00b31401 00000000`00b70000 : nt!KiExceptionDispatch+0xc2
fffff880`023c1ae0 00000000`77778f55 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x23a
00000000`00b313e0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x77778f55


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  X64_0xF4_IOERR_IMAGE_csrss.exe

BUCKET_ID:  X64_0xF4_IOERR_IMAGE_csrss.exe

Followup: MachineOwner
My System SpecsSystem Spec
14 Apr 2013   #3

windows 7 home premium 64-bit
 
 
Problem

I keep getting "no controllers detected".

What shall I do?
My System SpecsSystem Spec
.


14 Apr 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Go to MSI Global ? Motherboard - P67A-G45 (B3).

Update the BIOS, follow all the instructions given.


Download and install Intel Chipset Driver, version 9.3.0.1021, dated 2012-08-29.
Download and install Intel Smart Connect Technology Driver version 3.0.41.1571, dated 2012-12-26.
Download and install this particular version of Intel Rapid Storage Driver:
Let us know the situation.
My System SpecsSystem Spec
14 Apr 2013   #5

windows 7 home premium 64-bit
 
 
Another problem

when I try to install the "Intel Smart Connect Technology Driver".
I get the "platform check failed: unsupported hardware"

oops found the bios download. sorry.
My System SpecsSystem Spec
14 Apr 2013   #6

windows 7 home premium 64-bit
 
 

I dont have any usb sticks. Is it a must to have one?
My System SpecsSystem Spec
14 Apr 2013   #7
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Apparently there is no other way
My System SpecsSystem Spec
14 Apr 2013   #8

windows 7 home premium 64-bit
 
 

Ok i will try to get one tomorrow.
My System SpecsSystem Spec
15 Apr 2013   #9

windows 7 home premium 64-bit
 
 
Updated bios

after updating and booting up i keep getting bluescreens.
what do I do?
I can enter the bios and I can see that its updated but I cant start the pc the normal way.
My System SpecsSystem Spec
15 Apr 2013   #10
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

What is the error code? If you cannot say, try to take a picture of the bluescreen.
I am guessing it is something to do with the EUFI.
My System SpecsSystem Spec
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 BSOD occurs randomly and often, error 0x000000f4





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