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Windows 7: BSOD on start up, atikmdag.sys, dxgkrnl.sys, dxgmms1.sys

28 Apr 2013   #61
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

I really dont have a proper idea about Silicon Power SSDs. I can say that the model is SPCC SSD101. For the more information, your may look at the drive itself, or in any user manual provided with it.

For the SCSI driver, first try in the board manufacturer's website. If you cannot find any appropriate driver there, get it from JMicron, but not the eSATA one.

The CPU is not overheating actually, but at a critical level of heat. Make it sure that there is no dust allocation in the air vents and the fan grills. If there are, dismantle the PC and clean the vents and grills. Also apply thermal paste to the CPU.

Anyway .... I guess you now try to observe that is it still BSODing at the startup or not.


My System SpecsSystem Spec
.
28 Apr 2013   #62
Darknessz

Windows 7 Home Premium 64bit
 
 

Quote:
Update the BIOS. Take the version FH dated 2012/01/06.
Code:
BiosVersion = FF BiosReleaseDate = 02/18/2011
Get it from GIGABYTE - Motherboard - Socket 1366 - GA-X58A-UD3R (rev. 2.0) . Sometimes an older BIOS can cause such an issue.
Having an issue with the BIOS youve told me to download. Not compatable apparently
My System SpecsSystem Spec
28 Apr 2013   #63
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

This is your BIOS info ....
Code:
BiosVersion = FF
BiosReleaseDate = 02/18/2011
SystemManufacturer = Gigabyte Technology Co., Ltd.
SystemProductName = X58A-UD3R  
BaseBoardManufacturer = Gigabyte Technology Co., Ltd.
BaseBoardProduct = X58A-UD3R
BaseBoardVersion = x.x
And this is what I suggested ..... GIGABYTE - Motherboard - Socket 1366 - GA-X58A-UD3R (rev. 2.0)



But, before having another try (in that case we have to take expert advise), it is important to know that is the system facing the issue of BSOD at startup or not?

If not, It would be better to not touch the BIOS. But if the issue is still present, we will ask our experts to help us.
My System SpecsSystem Spec
.

29 Apr 2013   #64
Darknessz

Windows 7 Home Premium 64bit
 
 

Thanks Arc
Ran memtest and prime95
both came back with no errors
havent run furmark again yet though

Back on the topic of my SSD, Silicon Power dont have a firmware update for my modle of hard drive
i have a Velox V30 and the available updates are only for the Velox V60 or V70
My System SpecsSystem Spec
29 Apr 2013   #65
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by Darknessz View Post
Thanks Arc
Ran memtest and prime95
both came back with no errors
havent run furmark again yet though

Back on the topic of my SSD, Silicon Power dont have a firmware update for my modle of hard drive
i have a Velox V30 and the available updates are only for the Velox V60 or V70
That's bad that the manufacturer does not support that model anymore

But you havent answered my question till now ... is it BSODing at startup anymore? What test is needed ... what update is still necessary or not ... all depends on the answer to that question.
My System SpecsSystem Spec
29 Apr 2013   #66
Vir Gnarus

Microsoft Community Contributor Award Recipient

Windows 7 64-bit
 
 

I reckon Arc had something here in focusing on the actual fence ID issue coming from the video scheduler. Fence IDs are tags used to mark data being worked on by the video card and must be serviced in order. In this case, it hasn't, and it isn't just off by one or maybe two, but a much wider disparity.

Checking the older crashdumps, I also saw you were getting A0000001 crashes triggered directly from the AMD drivers. This is an internal bugcheck code issued from the AMD driver itself, and often these are not explained to the public because they are proprietary, usually because they refer to a problem with the device itself and will not divulge private details. Suffice to say, I do reckon your graphics card is bad, notably the internal GPU scheduler. That or there's a power supply problem. I recommend replacing the graphics card first before bringing attention to the PSU. While I am unfamiliar of Thortech brand PSUs, I would assume from the pricing as well as the 80PLUS Gold cert on it that isn't built cheap. Nevertheless, there's always the chance for a PSU to start bugging out all of a sudden, so do not rule it out, though prioritize the graphics card first.
My System SpecsSystem Spec
30 Apr 2013   #67
Darknessz

Windows 7 Home Premium 64bit
 
 

Sorry Arc,
no it hasnt BSOD yet.
Been turned on and off several times over the last 48 hours. could just be lucky? when i first noticed the bsod it didnt always happen.
the things i havnt done yet are: furmark stress test, still need to give the heat sinks and fans a clean, and the bios hasnt been touched.
Have done everything listed
My System SpecsSystem Spec
30 Apr 2013   #68
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

When you're removing the heat sink off the CPU . Remove the old thermal compound using a Q-tip and rubbing alcohol . Then when you're putting back the heat sink add new thermal compound . Size of a grain of rice .
My System SpecsSystem Spec
30 Apr 2013   #69
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by Darknessz View Post
Sorry Arc,
no it hasnt BSOD yet.
Been turned on and off several times over the last 48 hours. could just be lucky? when i first noticed the bsod it didnt always happen.
Expected, after removing the virtual clone drive. Such programs may cause fence ID issue as I learned. I'd suggest you to observe the situation over a week and then report back.
Quote   Quote: Originally Posted by Darknessz View Post
the things i havnt done yet are: furmark stress test, still need to give the heat sinks and fans a clean, and the bios hasnt been touched.
Have done everything listed
At the present situation those are maintenance factors as appearing. No rush. Do them as you can. You may see this video ... it is helpful. For the brand of the thermal paste, I'd suggest Arctic Silver.
My System SpecsSystem Spec
30 Apr 2013   #70
Darknessz

Windows 7 Home Premium 64bit
 
 

Thank you for the advice, Arc and VistaKing
My System SpecsSystem Spec
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 BSOD on start up, atikmdag.sys, dxgkrnl.sys, dxgmms1.sys




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