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Windows 7: BSOD on start up, atikmdag.sys, dxgkrnl.sys, dxgmms1.sys

14 Apr 2013   #1

Windows 7 Home Premium 64bit
 
 
BSOD on start up, atikmdag.sys, dxgkrnl.sys, dxgmms1.sys

When starting up the computer for the first time each day i get a BSOD. I reset, then it is fine until i shutdown and comeback the next day or so and turn it back on.

Have attached rar folder with data from SF Diagnostics Tool

Any feedback on the matter would be greatly appreciated,
-Darknessz

My System SpecsSystem Spec
.

14 Apr 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

Code:
BugCheck A0000001, {5, 0, 0, 0}

Probably caused by : atikmdag.sys ( atikmdag+2311c )
Code:
Usual causes:  Device driver
There seems to be some issues with the PCI drivers, or the device which is using it.

Code:
1: kd> lmvm atikmdag
start             end                 module name
fffff880`0809b000 fffff880`08bb1000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Wed Dec 19 20:38:55 2012 (50D225DF)
    CheckSum:         00AC6529
    ImageSize:        00B16000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
  1. Download Driver
  2. Start Type: Device Manager
  3. Expand Display Adapters
  4. Right-Click Driver Name, Uninstall
  5. Reboot
  6. Run Driver Sweeper
  7. Reboot
  8. Install Downloaded Driver
Driver Sweeper will scan for any left over files from the old driver, old driver files can cause conflicts with new driver installations. Create a System Restore point beforehand, in case any problems or issues arise.

Driver Sweeper:
Code:
1: kd> lmvm intelppm
start             end                 module name
fffff880`07278000 fffff880`0728e000   intelppm T (no symbols)           
    Loaded symbol image file: intelppm.sys
    Image path: \SystemRoot\system32\DRIVERS\intelppm.sys
    Image name: intelppm.sys
    Timestamp:        Tue Jul 14 00:19:25 2009 (4A5BC0FD)
    CheckSum:         0000F4EC
    ImageSize:        00016000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Your Intel chipset driver may be causing some problems, please check for any updates.

Remove:

Code:
Start Menu\Programs\DAEMON Tools Lite
Quote   Quote: Originally Posted by Arc View Post
Download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :
  • Double click to open it.
  • Click this button only:
  • If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.
Daemon Tools uses a driver called sptd.sys, which is known to cause BSODs with Windows 7. It is recommend you remove this program, and use Windows own in-built features or ImgBurn.

Install and perform full scans with:
information   Information
Remember to install the free version of Malwarebytes not the free trail; untick the free trial box during installation. MSE is the most lightweight and compatible with the Windows 7 operating system

You can also view this thread for a complete free and lightweight security protection combination:There's seems to be a issue with some of the USB drivers, follow these steps:
  1. Start
  2. Type: Device Manager
  3. Expand USB Controllers
  4. Uninstall driver (for every listed device)
  5. Reboot
The drivers should now be automatically reconfigured by Windows upon reboot.

If you are using any USB devices, then remove these from the USB ports (leave keyboard and mouse), and then update all the devices with the latest drivers, including the mouse and keyboard if applicable.

Turn off USB Suspension:
My System SpecsSystem Spec
15 Apr 2013   #3

Windows 7 Home Premium 64bit
 
 

Thank you for your quick response

I've just started the first step, uninstalled amd driver, rebooted, ran sweeper, rebooted, then when i ran the amd driver autodect, it is saying i have up to date drivers.

i have a attached a screenshot of the device manager, am i meant to tick the box where it say delete?

Thanks again,
-Darknessz
My System SpecsSystem Spec
.


15 Apr 2013   #4

Windows 7 Home Premium 64bit
 
 

Nvm the above i got it working
My System SpecsSystem Spec
15 Apr 2013   #5

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

Good, have you managed to complete any of the other steps?
My System SpecsSystem Spec
16 Apr 2013   #6

Windows 7 Home Premium 64bit
 
 

Yep, pretty much all of them except uninstallin usb drivers. got half way down the list and mouse / keyboard stopped working so gotta figure out what one they're pluged into and leave them to last i guess.
I also have to do the scans still, which im doing right now.
My System SpecsSystem Spec
16 Apr 2013   #7

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

With the keyboard and mouse, when you plug them into a USB port which hasn't been used, then usually you will get the "Installing new drivers" balloon appear in the notification area.

Post your results here afterwards.
My System SpecsSystem Spec
16 Apr 2013   #8

Windows 7 Home Premium 64bit
 
 

Scans came back clean
uninstalled all usb drivers and turned off suspension.
Everything seems to working fine

Thanks for the help!
My System SpecsSystem Spec
16 Apr 2013   #9

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

Glad to help
My System SpecsSystem Spec
17 Apr 2013   #10

Windows 7 Home Premium 64bit
 
 

Got another blue screen today
ran SF diagnostic again
My System SpecsSystem Spec
Reply

 BSOD on start up, atikmdag.sys, dxgkrnl.sys, dxgmms1.sys




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