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Windows 7: BSOD help Windows 7 64 bit Home Premium

19 Apr 2013   #31
asifkhan316

Windows 7 Home Premium 64bit
 
 

Hi,

Unfortunately I've just had a couple of BSODs this morning :-(. I started the PC today (Friday, 19th) after not using it since Wednesday, 17th evening. The 4 days leading up the 17th, the PC did not have a single BSOD. I've attached the SF diagnostics from this morning's BSOD. The PC crashed even while I was running an SF diagnostics. After I powered down the PC and did a cold boot, the crash has not re-occurred.

I'm seeing a pattern here that if I leave the PC unused for more than a day and then start using it, I get numerous BSODs. Then after a cold boot, the BSOD does not re-occur. Is this unheard of?

Thanks,

Asif


My System SpecsSystem Spec
.
19 Apr 2013   #32
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Asif

I do not see any dmp files . Can you upload them please ?
My System SpecsSystem Spec
19 Apr 2013   #33
asifkhan316

Windows 7 Home Premium 64bit
 
 

sorry, my bad. Have attached them to my previous post now.

Quote   Quote: Originally Posted by VistaKing View Post
Asif

I do not see any dmp files . Can you upload them please ?
My System SpecsSystem Spec
.

22 Apr 2013   #34
asifkhan316

Windows 7 Home Premium 64bit
 
 

Hi VK,

Unfortunately I've had two BSODs today

1) In the morning whilst editing a word document.
2) In the evening whilst exporting some pictures from Adobe Lightroom.

Both SF Diagnostics attached. Appreciate your help as usual.

Thanks,

Asif
My System SpecsSystem Spec
26 Apr 2013   #35
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Hi,

Code:
STOP 0x0000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Usual causes:  Insufficient disk space, Device driver, Video card, 
BIOS, Breakpoint with no debugger attached, Hardware incompatibility, 
Faulty system service, Memory, 3rd party remote control
Code:
 
*********************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*********************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1000007E, {ffffffffc0000005, fffff80002faf123, fffff880031c4938, fffff880031c4190}
Probably caused by : ntkrnlmp.exe ( nt!ExFreePoolWithTag+43 )
Followup: MachineOwner
---------
2: kd> !analyze -v
*********************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*********************************************************************
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
It is reported that your Nvidia driver is at fault:
Driver: nvlddmkm.sys
Dated: Fri Mar 15 01:37:00 2013

Your drivers look to be the latest and despite this, are still crashing.
Please follow these instructions to install an earlier stable driver as a test:

1. Download and install Driver Fusion.
2. Reboot the computer in Advanced Boot Options, safe mode. Search Driver Fusion in your start menu, and remove all components of your nVidia display driver.
3. If it says the the free version of Driver Fusion cannot remove all the elements, stop there and follow Drivers - Clean Left over Files after Uninstalling
4. Boot normally now. Go to Drivers - Download NVIDIA Drivers, Drivers > Beta and Legacy; search there with your cards particulars for GeForce 306.23 Driver, dated 13.9.2012 and install it.
Also Stress test your Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Also please refer to my previous posts HERE, you need to remove these items.

Also this driver predates Win 7 and needs updating or removed:

Code:
 
PxHlpa64.sys
Sonic CD/DVD driver (used by many different CD/DVD programs)
Dated: Mon Dec 10 23:49:01 2007
Post back once you have completed the above.

cheers

Dave
My System SpecsSystem Spec
29 May 2013   #36
asifkhan316

Windows 7 Home Premium 64bit
 
 

Hi Dave,

Apologies for the late response. I've done all the below steps that you suggested.
No issues found in reported in video card stress test.

Thanks,

Asif

Quote   Quote: Originally Posted by Northernsoul55 View Post
Hi,

It is reported that your Nvidia driver is at fault:
Driver: nvlddmkm.sys
Dated: Fri Mar 15 01:37:00 2013

Your drivers look to be the latest and despite this, are still crashing.
Please follow these instructions to install an earlier stable driver as a test:

1. Download and install Driver Fusion.
2. Reboot the computer in Advanced Boot Options, safe mode. Search Driver Fusion in your start menu, and remove all components of your nVidia display driver.
3. If it says the the free version of Driver Fusion cannot remove all the elements, stop there and follow Drivers - Clean Left over Files after Uninstalling
4. Boot normally now. Go to Drivers - Download NVIDIA Drivers, Drivers > Beta and Legacy; search there with your cards particulars for GeForce 306.23 Driver, dated 13.9.2012 and install it.
Also Stress test your Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Also please refer to my previous posts HERE, you need to remove these items.

Also this driver predates Win 7 and needs updating or removed:

Code:
 
PxHlpa64.sys
Sonic CD/DVD driver (used by many different CD/DVD programs)
Dated: Mon Dec 10 23:49:01 2007
My System SpecsSystem Spec
30 May 2013   #37
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Hi,

No problem, and good that no issues found with GPU.
Okay is the system stable with the 306.23 driver, or have you experienced anymore crashes?

cheers

Dave
My System SpecsSystem Spec
30 May 2013   #38
asifkhan316

Windows 7 Home Premium 64bit
 
 

Hi Dave,

Thanks very much! Yep, its been up and running for two days now with no crashed. So fingers crossed.

Let's see how it goes for a week and I'll post an update here.

Thanks,

Asif
My System SpecsSystem Spec
31 May 2013   #39
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Sounds like a plan

Look forward to your update.

Cheers

Dave
My System SpecsSystem Spec
02 Jun 2013   #40
asifkhan316

Windows 7 Home Premium 64bit
 
 

Hi Dave,

Started up the computer after a couple of days rest and soon after windows started up and I logged in, I got BSOD :-(

Immediately after BSOD reboot, I ran the SF Diagnostics Tool, whilst it was running I got another BSOD :-((

SFDT logs for both BSODs attached.

Weirdly, SFDT seems to be running msinfo32.exe*32 for a long long time. I tried to kill the process and as soon as I did, I got another BSOD. Not happened to me before. msinfo32 seems to run for ages and it's using up a heck load of CPU.
My System SpecsSystem Spec
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