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Windows 7: Can only log on in Safe Mode [Get blue screen otherwise]

14 Apr 2013   #1

Windows 7 home premium 64bit
 
 
Can only log on in Safe Mode [Get blue screen otherwise]

Ok, so i have an HP G62 and I was playing League of Legends on it. All of a sudden the game freezes and doesn't respond to anything. I have to force shutdown and i tried it 2-3 more times, each time it does the same thing. I have played the game the night before and it was never a problem. So i do some windows updates thinking maybe i needed to update my graphics cards drivers, and it turned out there was an update but from that moment on, after i restarted and tried to log on I would just get the blue screen crash memory dump. It would happen right after the windows logo pops up on the screen and the only way i was able to access anything on the computer was going into safe mode with networking. I tried doing what I could from there and this includes repair and recovery with no luck. So i decided to cut my losses and restore factory settings, it did that no problem but again when i tried to log in to finish it it would just crash with that awesome blue screen again. Now i can't even get into safe mode because i need to finish restoring. I can't log in at all. Please someone HELP!

My System SpecsSystem Spec
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14 Apr 2013   #2

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Hi AW0S

Can you tell me what the stop code is or was ?
My System SpecsSystem Spec
14 Apr 2013   #3

Windows 7 home premium 64bit
 
 

I'm trying to log in now to see what comes up when it crashes but NOW it's not even showing the blue screen, it's just black and then nothing happens.
My System SpecsSystem Spec
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14 Apr 2013   #4

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Can you get into safe mode?
My System SpecsSystem Spec
14 Apr 2013   #5

Windows 7 home premium 64bit
 
 

I cannot, when I try it tells me i have to finish restoring my factory settings in normal mode before I can get into safe mode and then restarts and of course...doesn't log in.
My System SpecsSystem Spec
14 Apr 2013   #6

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Have you tried start up repair

Startup Repair
My System SpecsSystem Spec
14 Apr 2013   #7

Windows 7 home premium 64bit
 
 

i just did a start up test and it failed. Failure ID was Q4M49X-55K6K8-9XL03G-60S903, i'm not sure if that was what i was supposed to do.
My System SpecsSystem Spec
14 Apr 2013   #8

Windows 7 home premium 64bit
 
 

OH! and yes i did a startup repair several times before restoring factory settings and it wasn't able to repair
My System SpecsSystem Spec
14 Apr 2013   #9

Windows 7 Ultimate x64
 
 

When in safe mode. Run msconfig. In services tab hide Microsoft services then turn them all off. then go to startup and turn everything off. After if you still get a blue screen hit cntl + alt+ del and start mask manager if you can. If so kill explorer.exe. then go to task, run and type in explorer.exe.

Sorry its kind of messy but I'm on my phone and pretty tired.
My System SpecsSystem Spec
14 Apr 2013   #10

Windows 7 home premium 64bit
 
 

I can't get into safe mode unfortunately, because i was half way through recovering factory settings.
My System SpecsSystem Spec
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 Can only log on in Safe Mode [Get blue screen otherwise]




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