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Windows 7: BSOD when saving files? Win7 home premium 64bit

15 Apr 2013   #1
mojimo

windows 7 home premium 64bit
 
 
BSOD when saving files? Win7 home premium 64bit

The only correlation I've been able to make is when saving files using GIMP (files located on non-system drive) BSOD occurs after clicking export button to save file as jpeg.

Thanks in advance for any assistance.


My System SpecsSystem Spec
.

15 Apr 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Follow this:
Quote   Quote: Originally Posted by writhziden View Post
If you have an SSD, make sure the following are up to date:
  • SSD firmware
  • BIOS Version
  • Chipset Drivers
  • Hard disk controller drivers/SATA drivers
  • If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.
  • Keep less stuff at the start-up. Only anti-virus, this helps avoid driver conflicts and improves time to log in to windows.
Startup Programs - Change

Troubleshoot Application Conflicts by Performing a Clean Startup
Check a drive for errors:
BSOD BUGCHECK SUMMARY
Code:
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Mon Apr 15 10:25:30.490 2013 (UTC + 6:00)
System Uptime: 0 days 0:00:22.520
BugCheck 3D, {fffff8000549ff60, 0, 0, fffff8800111278e}
Probably caused by : mv91xx.sys ( mv91xx+3178e )
BUGCHECK_STR:  0x3D
PROCESS_NAME: NOT FOUND
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Mon Apr 15 10:23:54.481 2013 (UTC + 6:00)
System Uptime: 3 days 10:16:33.511
BugCheck 3D, {fffff80000b9bf60, 0, 0, fffff8800103178e}
Probably caused by : mv91xx.sys ( mv91xx+3178e )
BUGCHECK_STR:  0x3D
PROCESS_NAME: NOT FOUND
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.18044.amd64fre.win7sp1_gdr.130104-1431
Debug session time: Sun Apr  7 23:41:29.851 2013 (UTC + 6:00)
System Uptime: 0 days 0:00:21.865
BugCheck 3D, {fffff8000549df60, 0, 0, fffff8800117678e}
Probably caused by : mv91xx.sys ( mv91xx+3178e )
BUGCHECK_STR:  0x3D
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
My System SpecsSystem Spec
15 Apr 2013   #3
mojimo

windows 7 home premium 64bit
 
 

the sfc showed no problems found
updated ssd firmware
checking and working on updating bios/drivers etc
My System SpecsSystem Spec
.


15 Apr 2013   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Good luck and keep us posted of further BSOD's.
My System SpecsSystem Spec
15 Apr 2013   #5
mojimo

windows 7 home premium 64bit
 
 

I had another yesterday after some of the updates. Should I post another dump log? Also, what does the "BSOD BUGCHECK SUMMARY" indicate? Did this come from what I had posted?
My System SpecsSystem Spec
15 Apr 2013   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Quote   Quote: Originally Posted by mojimo View Post
Should I post another dump log?
Yes.

Quote   Quote: Originally Posted by mojimo View Post
Also, what does the "BSOD BUGCHECK SUMMARY" indicate? Did this come from what I had posted?
Yup.
My System SpecsSystem Spec
15 Apr 2013   #7
mojimo

windows 7 home premium 64bit
 
 

Can you tell anything from the "BSOD BUGCHECK SUMMARY"?

here is the scan from just now
My System SpecsSystem Spec
15 Apr 2013   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The bugcheck summery says that all the recent crashes are caused my Marvell SATA/SCSI drivers; which are very old, of August, 2010.

You use the Marvell drivers for the Kingston SSD, which is your D drive. Is it right?
First, update the firmware of the ssd from Kingston.
Then, uninstall Marvell in Control Panel > Programs and Features. Marvell is poorly coded and often fails, even if the drivers are up to date.
Code:
Start Menu\Programs\Marvell 
Start Menu\Programs\Marvell\91xx driver
After uninstalling, follow this method to clean up the leftovers:
Do some more things.
  1. Update JMicron JMB36X Controller, as it is of Aug 2010, too. Get it from Driver
  2. Download and install this particular version of Intel Rapid Storage Driver:
  3. Update the firmware of M4-CT256M4SSD2 SSD from Crucial.com Product Downloads - Firmware Updates
Let us know the results.
My System SpecsSystem Spec
15 Apr 2013   #9
mojimo

windows 7 home premium 64bit
 
 

okay, starting on your list of tasks

at the Jmicron link there are multiple driver categories, should I be looking in the SATA directory?
My System SpecsSystem Spec
15 Apr 2013   #10
mojimo

windows 7 home premium 64bit
 
 

also, updated the crucial firmware yesterday, and a search on kingston said that ssd has no firmware updates
My System SpecsSystem Spec
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 BSOD when saving files? Win7 home premium 64bit




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