Blue Screen Of Death


  1. Posts : 100
    windows 7 home premium 64bit
       #1

    Blue Screen Of Death


    Hey forum.

    Lately Im getting a blue screen of death, at least 2 times a day...I have this info if it helps what can I do
    to fix this problem?I do my regular updates but why is this happening? I took my pc for a format,and I installed a windows 7.Any suggestions?Id like to try myself to deal with this issue,rather than going back again to my pc tech,which he told me,he has to run the pc and leave it until it crashes and then he can know
    whats causing this isssue.


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 1a
    BCP1: 0000000000041201
    BCP2: FFFFF6800002BF48
    BCP3: B8700002865B5847
    BCP4: FFFFFA800EE9A860
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\041513-28937-01.dmp
    C:\Users\Admin\AppData\Local\Temp\WER-35500-0.sysdata.xml

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      My Computer


  2. Posts : 225
    Windows 7 Home Premium x64
       #2
      My Computer


  3. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #3

    What anti-virus are you running? This code "BCCode: 1a", has to do with memory management.
    It is possible for Antivirus software from Norton, McAfee, Trend, AVG, and others to cause this issue.
      My Computer

  4.    #4

    The bugcheck is commonly caused by memory and drivers as correctly pointed out by Jacee.
      My Computer


  5. Posts : 100
    windows 7 home premium 64bit
    Thread Starter
       #5

    Hello forum.

    Im using an anti virus called avast if you heard of it before. these are my pcs specs.
      My Computer

  6.    #6

    Could you please follow the BSOD posting instructions, as posted here: Blue Screen Of Death
      My Computer


  7. Posts : 100
    windows 7 home premium 64bit
    Thread Starter
       #7

    Hi.

    I followed the instructions for the drivers on the bsod tutorials on how to verify the drivers problems if any are found.
    so the my pc was starting up with a bsod and i was getting prompt to do a start up repair. after the start up repair
    i got this message:

    Files that help describe the problem:
    C:\Users\Admin\AppData\Local\Temp\WEREF90.tmp.WERInternalMetadata.xml
    C:\Windows\MEMORY.DMP

    so is this whats causing the problem I assume?
      My Computer

  8.    #8

    We won't be able to help you until you follow these instructions Blue Screen of Death (BSOD) Posting Instructions, which will tell how to post the required for files for analysis.
      My Computer


 

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