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Windows 7: BSOD Bad_pool_caller_error - when using WiFi


16 Apr 2013   #1

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
BSOD Bad_pool_caller_error - when using WiFi

Good day

I have a HP Probook 4730s

When I use it at work on the LAN with a cable it work all day everyday, but as soon as I switch over to Wifi either at home or at my work it give me the BSOD sometimes a few minutes goes by other times within a few seconds.

I have tried to attach as much info as possible, hope all is in order, please let me know if there is anything else you need.

Attached is all the info gathered with SF_Diagnostic_Tool, Screen shot of the BSOD, Spec systems all filled in

Thanks in advance

My System SpecsSystem Spec
.

16 Apr 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Code:
Start Menu\Programs\Check Point	Public:Start Menu\Programs\Check Point	Public
Malwarebytes Anti-Malware Free
Good and Free system security combination
information   Information
DO NOT start the free trial of MalwareBytes. Unselect the option when prompted.


The following is for information purposes only. Any drivers in red should be updated/replaced/removed.

Afc.sys Wed Jul 12 11:48:20 2006 (44B48D24)
Arcsoft(R) ASPI Shell (CD/DVD program)
http://www.carrona.org/drivers/driver.php?id=Afc.sys

vnaap.sys Mon Dec 29 18:10:44 2008 (4958BE44)
an unknown product from Check Point technologies named "vna" (without the quotes) Likely ZoneAlarm
http://www.carrona.org/drivers/driver.php?id=vnaap.sys

dsNcAdpt.sys Tue Mar 31 08:33:33 2009 (49D180FD)
Network Connect VPN software by Juniper Networks
http://www.carrona.org/drivers/driver.php?id=dsNcAdpt.sys
  • Keep less stuff at the start-up. Only anti-virus, this helps avoid driver conflicts and improves time to log in to windows.
Startup Programs - Change

Troubleshoot Application Conflicts by Performing a Clean Startup
  • Run disk check for errors on your hard drive(s) Disk Check

BSOD BUGCHECK SUMMARY
Code:
Debug session time: Tue Apr 16 14:01:48.997 2013 (UTC + 6:00)
Loading Dump File [C:\Users\Yusra\SysnativeBSODApps\041613-36488-01.dmp]
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime: 0 days 0:14:48.849
Probably caused by : nwifi.sys ( nwifi!PtDeallocateVElan+104 )
BugCheck C2, {7, 109b, 4180009, fffffa8009affbb0}
BugCheck Info: BAD_POOL_CALLER (c2)
Bugcheck code 000000c2
Arguments: 
Arg1: 0000000000000007, Attempt to free pool which was already freed
Arg2: 000000000000109b, (reserved)
Arg3: 0000000004180009, Memory contents of the pool block
Arg4: fffffa8009affbb0, Address of the block of pool being deallocated
BUGCHECK_STR:  0xc2_7
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Debug session time: Mon Apr 15 21:20:20.207 2013 (UTC + 6:00)
Loading Dump File [C:\Users\Yusra\SysnativeBSODApps\041613-20124-01.dmp]
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime: 0 days 0:11:23.383
*** WARNING: Unable to verify timestamp for vpcnfltr.sys
*** ERROR: Module load completed but symbols could not be loaded for vpcnfltr.sys
Probably caused by : nwifi.sys ( nwifi!Dot11FreeSendPacket+93 )
BugCheck C2, {7, 109b, 4180015, fffffa800d1b12e0}
BugCheck Info: BAD_POOL_CALLER (c2)
Bugcheck code 000000c2
Arguments: 
Arg1: 0000000000000007, Attempt to free pool which was already freed
Arg2: 000000000000109b, (reserved)
Arg3: 0000000004180015, Memory contents of the pool block
Arg4: fffffa800d1b12e0, Address of the block of pool being deallocated
BUGCHECK_STR:  0xc2_7
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Debug session time: Mon Apr 15 20:01:12.069 2013 (UTC + 6:00)
Loading Dump File [C:\Users\Yusra\SysnativeBSODApps\041513-19671-01.dmp]
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime: 0 days 0:05:03.302
*** WARNING: Unable to verify timestamp for athrx.sys
*** ERROR: Module load completed but symbols could not be loaded for athrx.sys
Probably caused by : nwifi.sys ( nwifi!Dot11FreeSendPacket+93 )
BugCheck C2, {7, 109b, 4180004, fffffa800a006a90}
BugCheck Info: BAD_POOL_CALLER (c2)
Bugcheck code 000000c2
Arguments: 
Arg1: 0000000000000007, Attempt to free pool which was already freed
Arg2: 000000000000109b, (reserved)
Arg3: 0000000004180004, Memory contents of the pool block
Arg4: fffffa800a006a90, Address of the block of pool being deallocated
BUGCHECK_STR:  0xc2_7
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Debug session time: Mon Apr 15 19:55:48.257 2013 (UTC + 6:00)
Loading Dump File [C:\Users\Yusra\SysnativeBSODApps\041513-18907-01.dmp]
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime: 0 days 0:05:43.490
*** WARNING: Unable to verify timestamp for vpcnfltr.sys
*** ERROR: Module load completed but symbols could not be loaded for vpcnfltr.sys
Probably caused by : nwifi.sys ( nwifi!Dot11FreeSendPacket+93 )
BugCheck C2, {7, 109b, 4180000, fffffa800b3af010}
BugCheck Info: BAD_POOL_CALLER (c2)
Bugcheck code 000000c2
Arguments: 
Arg1: 0000000000000007, Attempt to free pool which was already freed
Arg2: 000000000000109b, (reserved)
Arg3: 0000000004180000, Memory contents of the pool block
Arg4: fffffa800b3af010, Address of the block of pool being deallocated
BUGCHECK_STR:  0xc2_7
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Debug session time: Mon Apr 15 19:49:24.280 2013 (UTC + 6:00)
Loading Dump File [C:\Users\Yusra\SysnativeBSODApps\041513-19390-01.dmp]
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime: 0 days 7:49:57.530
Probably caused by : nwifi.sys ( nwifi!PtDeallocateVElan+104 )
BugCheck C2, {7, 109b, 4180010, fffffa800f295110}
BugCheck Info: BAD_POOL_CALLER (c2)
Bugcheck code 000000c2
Arguments: 
Arg1: 0000000000000007, Attempt to free pool which was already freed
Arg2: 000000000000109b, (reserved)
Arg3: 0000000004180010, Memory contents of the pool block
Arg4: fffffa800f295110, Address of the block of pool being deallocated
BUGCHECK_STR:  0xc2_7
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
My System SpecsSystem Spec
16 Apr 2013   #3

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Thanks koolkat77

Currently running MSE and not zone alarm, check point might be referring to the check point endpoint security VPN program we use to connect to Germany.

Will update those drivers and run the rest of the checkers and you recommendation and let you know if I am sorted

Thanks again
My System SpecsSystem Spec
.


16 Apr 2013   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

I see, keep us posted either way.

Good luck.
My System SpecsSystem Spec
23 Apr 2013   #5

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

How are things? Any new BSOD's?
My System SpecsSystem Spec
23 Apr 2013   #6

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hi

I restored the laptop - was on a call with a HP tech from India and so far after restore running smoothly

Created a restore point and will see after what software install the BSOD starts again
My System SpecsSystem Spec
23 Apr 2013   #7

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Good idea.
My System SpecsSystem Spec
Reply

 BSOD Bad_pool_caller_error - when using WiFi




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