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Windows 7: Frequent BSODs after leaving laptop on standby at random periods.

17 Apr 2013   #1
danielduck

Windows 7 Home Premium x64
 
 
Frequent BSODs after leaving laptop on standby at random periods.

Recently I have been getting BSODs very frequently after leaving my laptop on standby. It will just happen at seemingly random timings. Somtimes it happens after half an hour of standby, sometimes it takes a few hours. I have no idea what;s going on. I'm not so good with this IT stuff so please bear with me if I cant follow the jargon I have included the crash dump files here. Please do help


My System SpecsSystem Spec
.
17 Apr 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known BSOD causer. Uninstall Daemon Tools at first. Then download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :
  • Double click to open it.
  • Click this button only:
  • If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.
The intel RST driver you are using are very old.
Code:
fffff880`01069000 fffff880`011bd000   iaStor     (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\iaStor.sys
    Image name: iaStor.sys
    Timestamp:        Tue Sep 14 06:53:32 2010 (4C8ECE94)
    CheckSum:         00073894
    ImageSize:        00154000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Download and install this particular version of Intel Rapid Storage Driver:
If you see that it is not for windows 7, but for Vista and XP, dont be afraid. Download and install it.

Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept then restart.
Do some Disc checks.
  1. Reseat the sata and power.
  2. Run chkdsk /f/r, following the option two of the tutorial Disk Check
  3. Seatool for dos: SeaTools | Seagate download
    Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.
  4. Post a screenshot of your HDD using CrystalDiscInfo.
Let us know the results.

Edit: Update your ASmedia drivers from http://www.asmedia.com.tw/eng/e_prod...3&cate_index=0
__________________________________________________
BSOD ANALYSIS:
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, fffffa8007d53320, fffffa8007d53600, fffff80003987350}

----- ETW minidump data unavailable-----
Probably caused by : csrss.exe

Followup: MachineOwner
---------
My System SpecsSystem Spec
17 Apr 2013   #3
danielduck

Windows 7 Home Premium x64
 
 

Where do i download the ASmedia? i cant find the link on the page u gave
My System SpecsSystem Spec
.

17 Apr 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by danielduck View Post
Where do i download the ASmedia? i cant find the link on the page u gave
Mouse hover on the texts? All they are links. Get it as per your product specification. You may browse in the categories, too.
My System SpecsSystem Spec
17 Apr 2013   #5
danielduck

Windows 7 Home Premium x64
 
 

LOL. As i was doing the Seagate Disk scanning thing, I got a BSOD..=.= I have done everything u said so far but it still crashes
My System SpecsSystem Spec
17 Apr 2013   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Post a screenshot of your HDD using CrystalDiskInfo
My System SpecsSystem Spec
17 Apr 2013   #7
danielduck

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by Arc View Post
Post a screenshot of your HDD using CrystalDiskInfo
Here is the screenshot..
My System SpecsSystem Spec
17 Apr 2013   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The caution indication can be converted to good using CrystalDiscInfo. Click on the caution Button, you will get another window ....


In the resulting window, there are three sliders in the left. Drag them to the ultimate left, and notice the values at the right side are converting to zeros.


Now click the apply button, and notice that the caution is gone.

Now try the seatools test once again.
My System SpecsSystem Spec
17 Apr 2013   #9
danielduck

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by Arc View Post
The caution indication can be converted to good using CrystalDiscInfo. Click on the caution Button, you will get another window ....


In the resulting window, there are three sliders in the left. Drag them to the ultimate left, and notice the values at the right side are converting to zeros.


Now click the apply button, and notice that the caution is gone.

Now try the seatools test once again.
I'm running the scan now. Its gonna take some time. May I ask what is actually wrong with my laptop?
My System SpecsSystem Spec
17 Apr 2013   #10
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

OK, actually the disc/storage access is being blocked for some reason. Not seeing any software oriented reasons apparently, so trying for recover the HDD.

Hope you will be able to complete the HDD test this time. Best of luck.
My System SpecsSystem Spec
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 Frequent BSODs after leaving laptop on standby at random periods.




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