Blue Screen of Death (BSOD)


  1. Posts : 1
    windows 7 home prem
       #1

    Blue Screen of Death (BSOD)


    help crashed a number of times after fresh instal

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 2057

    Additional information about the problem:
    BCCode: a
    BCP1: FFFFF800FF252380
    BCP2: 0000000000000002
    BCP3: 0000000000000000
    BCP4: FFFFF800030DFCEB
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\041713-24055-01.dmp
    C:\Users\Waynes\AppData\Local\Temp\WER-37518-0.sysdata.xml

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    Last edited by squigsie; 17 Apr 2013 at 05:45.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2
      My Computer


  3. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #3

    I might have missed it. If you alter a post, that does not change the thread subscription status. From the next time, please supply information in a subsequent post.

    The crash dump is kinda silent. Nothing significant is obtained from it about the reason of the BSOD. Before proceeding to further steps let us know one thing .... was the BSOD occurred with the apple device connected? If you dont connect the Apple device via USB .... what is the situation?

    Try to update it from Apple - Downloads
    Code:
    usbaapl64.sys | Apple Mobile USB Driver
    Probably it is controlled by iTunes? I dont have any clear idea about apple .... use windows OS and samsung device only

    If the update does not solve the issue, enable Driver Verifier to monitor the drivers.
    Driver Verifier - Enable and Disable
    Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

       Information
    Why Driver Verifier:
    It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

    How Can we know that DV is enabled:
    It will make the system bit of slow, laggy.

       Warning
    Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

    If there is no points, make a System Restore Point manually before enabling DV.

       Tip



    Let us know the results, with the subsequent crash dumps, if any. Post it following the Blue Screen of Death (BSOD) Posting Instructions.
    _____________________________________________________________
    BSOD ANALYSIS:
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck A, {fffff800ff252380, 2, 0, fffff800030dfceb}
    
    Probably caused by : afd.sys ( afd!AfdPoll32+771 )
    
    Followup: MachineOwner
    ---------
    
    2: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arguments:
    Arg1: fffff800ff252380, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff800030dfceb, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff8000330c100
    GetUlongFromAddress: unable to read from fffff8000330c1c0
     fffff800ff252380 Nonpaged pool
    
    CURRENT_IRQL:  2
    
    FAULTING_IP: 
    nt!KiInsertTimerTable+13b
    fffff800`030dfceb 488b42f8        mov     rax,qword ptr [rdx-8]
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    BUGCHECK_STR:  0xA
    
    PROCESS_NAME:  firefox.exe
    
    TRAP_FRAME:  fffff8800d9d94d0 -- (.trap 0xfffff8800d9d94d0)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000000
    rdx=fffff800ff252388 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff800030dfceb rsp=fffff8800d9d9660 rbp=fffff80003252388
     r8=fffffa800a802020  r9=0000000000000008 r10=fffff88003765180
    r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl nz na po nc
    nt!KiInsertTimerTable+0x13b:
    fffff800`030dfceb 488b42f8        mov     rax,qword ptr [rdx-8] ds:fffff800`ff252380=????????????????
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff800030d41a9 to fffff800030d4c00
    
    STACK_TEXT:  
    fffff880`0d9d9388 fffff800`030d41a9 : 00000000`0000000a fffff800`ff252380 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
    fffff880`0d9d9390 fffff800`030d2e20 : 00000000`00000000 fffffa80`0a802000 00000000`d0646641 fffffa80`0a802060 : nt!KiBugCheckDispatch+0x69
    fffff880`0d9d94d0 fffff800`030dfceb : fffffa80`0f8fb0d0 d0646641`00000000 00000000`00000000 00000000`a0000003 : nt!KiPageFault+0x260
    fffff880`0d9d9660 fffff800`030df9b0 : ffffff67`6a189680 fffff880`03765180 fffffa80`0a802060 00000000`00000000 : nt!KiInsertTimerTable+0x13b
    fffff880`0d9d96c0 fffff800`030df8b4 : fffffa80`0a802000 ffffff67`6a189680 00000000`00000000 fffffa80`0f5c3290 : nt!KiSetTimerEx+0xf0
    fffff880`0d9d9750 fffff880`04d5e5f1 : ffffff67`6a189680 fffffa80`0a802000 ffffff67`6a189680 fffffa80`0f8fb010 : nt!KeSetTimer+0x14
    fffff880`0d9d9790 fffff880`04d50f3b : fffffa80`0b1a2000 fffffa80`0a802001 00000000`00000000 00000000`0000010b : afd!AfdPoll32+0x771
    fffff880`0d9d98a0 fffff800`033f2f37 : fffffa80`0752e610 fffff880`0d9d9b60 fffffa80`0f8fb200 fffffa80`0f8fb010 : afd! ?? ::GFJBLGFE::`string'+0x17a5
    fffff880`0d9d98d0 fffff800`033f3796 : fffff880`0d9d9ab8 00000000`0000024c 00000000`00000001 00000000`00000000 : nt!IopXxxControlFile+0x607
    fffff880`0d9d9a00 fffff800`030d3e93 : fffff880`0d9d9b60 fffffa80`0f773910 fffff880`0d9d9ab8 00000000`0422aa01 : nt!NtDeviceIoControlFile+0x56
    fffff880`0d9d9a70 00000000`74ef2e09 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
    00000000`02dbf038 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x74ef2e09
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    afd!AfdPoll32+771
    fffff880`04d5e5f1 488b86b8000000  mov     rax,qword ptr [rsi+0B8h]
    
    SYMBOL_STACK_INDEX:  6
    
    SYMBOL_NAME:  afd!AfdPoll32+771
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: afd
    
    IMAGE_NAME:  afd.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4efa9418
    
    FAILURE_BUCKET_ID:  X64_0xA_afd!AfdPoll32+771
    
    BUCKET_ID:  X64_0xA_afd!AfdPoll32+771
    
    Followup: MachineOwner
    ---------
      My Computer


 

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