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Windows 7: system restarts when hibernate,now BSOD too started, Minidump attached

17 Apr 2013   #11
HT2013

Windows 7 Pro 64 bit
 
 

just found one thing. Kindly go through the MSINFO.32 i attached with my post above..Click on Software environment> System Drivers......Then it shows 8 AMD drivers 'Kernel type'. And as i can see this same 'Kernel' (don't know what it is though) is always shown in the 'Blue screen view' analysis.

PS: Can't see the link for Mediatek.


My System SpecsSystem Spec
.
18 Apr 2013   #12
x BlueRobot

 

From MSINFO32,

Code:
Intel(R) HD Graphics (Core i5), ATI Technologies Inc. compatible

c:\windows\system32\drivers\atikmpag.sys (8.14.1.6143, 272.50 KB (279,040 bytes), 10-Sep-10 3:22 AM)
Your graphics card is compatible with AMD drivers, have you tried removing this driver and then installing the direct Intel driver?
My System SpecsSystem Spec
18 Apr 2013   #13
HT2013

Windows 7 Pro 64 bit
 
 

Quote   Quote: Originally Posted by x BlueRobot View Post
From MSINFO32,

Code:
Intel(R) HD Graphics (Core i5), ATI Technologies Inc. compatible

c:\windows\system32\drivers\atikmpag.sys (8.14.1.6143, 272.50 KB (279,040 bytes), 10-Sep-10 3:22 AM)
Your graphics card is compatible with AMD drivers, have you tried removing this driver and then installing the direct Intel driver?
No,i've not done that. sorry, not good in computers,so can't do that all myself.
My System SpecsSystem Spec
.

18 Apr 2013   #14
x BlueRobot

 

Remove the driver using this tutorial:Reboot, and then use the Intel® Driver Update Utility to install the latest Intel driver.
My System SpecsSystem Spec
20 Apr 2013   #15
HT2013

Windows 7 Pro 64 bit
 
 

Quote   Quote: Originally Posted by x BlueRobot View Post
Remove the driver using this tutorial:Reboot, and then use the Intel® Driver Update Utility to install the latest Intel driver.
After rebooting, Windows installed the driver itself.
My System SpecsSystem Spec
20 Apr 2013   #16
HT2013

Windows 7 Pro 64 bit
 
 

DsPrague- Please come back on this thread and help me.
My System SpecsSystem Spec
20 Apr 2013   #17
x BlueRobot

 

Windows would have installed it's own VGA driver which isn't the best, run the Intel update utility to install the proper driver which will give you better stability and performance.
My System SpecsSystem Spec
20 Apr 2013   #18
HT2013

Windows 7 Pro 64 bit
 
 

Well,i'd tried it before and commented:

Intel tool does detect 'Intel HD Graphics' but can't provide the update option as they say 'a customized manufacturer driver is installed'. ..'Intel Control center', installed on my computer, too does show the device and various parameters but doesn't show if 'update' is needed.
My System SpecsSystem Spec
20 Apr 2013   #19
x BlueRobot

 

Have you tried updating from your OEM website? Enter the model number of your laptop, it should be located underneath your laptop or in the battery compartment with the COA sticker, which contains your product key and the operating system installed with your laptop.
My System SpecsSystem Spec
20 Apr 2013   #20
HT2013

Windows 7 Pro 64 bit
 
 

Yeah, i know the model number etc. But HP site still shows the version which is already installed on my system.. Do you advise me to uninstall it and then install the same old version from that website?

Here it is
Intel High-Definition (HD) Graphics Driver - HP TouchSmart tm2t-2200 CTO Notebook PC | HP® Support
My System SpecsSystem Spec
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 system restarts when hibernate,now BSOD too started, Minidump attached




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