BSOD after browsing online


  1. Posts : 97
    Windows Seven Home Premium 64 Bit
       #1

    BSOD after browsing online


    Please see the attached dump file.

    PC has had recurring BSOD issues.
    All fine after removing AVAST and installing Microsoft Security Essentials.

    Tests done: MEMtest 86 (16 passes)
    Disk check
    Driver Verifier

    Tests OK and the Driver Verifier did not bring on a BSOD.

    Thanks for your help.
      My Computer

  2.    #2

    Please check this folder, and then upload the Mindumps in your next post:

    Code:
    C:\Windows\Minidump
    Change the C:\ partition letter to any letter in which you installed Windows upon.
      My Computer


  3. Posts : 97
    Windows Seven Home Premium 64 Bit
    Thread Starter
       #3

    Mini dump files


    Please find attached.

    Thanks for your help!

    -Sylvia
      My Computer

  4.    #4

    Code:
    BugCheck 1000008E, {c0000005, 8b029b1a, 9a747fe4, 0}
    
    Probably caused by : Ntfs.sys ( Ntfs!NtfsDeallocateCompressionBuffer+32 )
    Code:
    Usual causes:  Insufficient disk space, Device driver, Video card, BIOS, Breakpoint in startup without having a debugger attached, Hardware incompatibility, Faulty system service, 3rd party remote control, Memory
    A kernel mode process generated a exception (error) in which the error handler wasn't able to catch, and then execute it's code routine for.

    Code:
    1: kd> lmvm igdkmd32 
    start    end        module name
    8fe19000 90322000   igdkmd32 T (no symbols)           
        Loaded symbol image file: igdkmd32.sys
        Image path: igdkmd32.sys
        Image name: igdkmd32.sys
        Timestamp:        Fri Sep 11 18:00:22 2009 (4AAA8226)
        CheckSum:         004A0F02
        ImageSize:        00509000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Your Intel Graphics Driver is outdated and causing some problems, please update it from here:

    Update BIOS:

    Code:
    BiosVendor = American Megatrends Inc.
    BiosVersion = 5.43   
    BiosReleaseDate = 09/10/2009
    Your BIOS is also very old and needs to be updated if possible.

    Scan for any missing, modified or corrupted protected Windows files with:
      My Computer


  5. Posts : 97
    Windows Seven Home Premium 64 Bit
    Thread Starter
       #5

    I could not find another driver for the installed video card so I replaced the card a few hours ago.
    I also installed the latest Microsoft Updates including IE 10. I shut down and restarted several times and have not had any problems. Keeping my fingers crossed.
      My Computer

  6.    #6

    Okay thanks for the update, hopefully the problem has been fully resolved.
      My Computer


 

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